Customer reviews from cuisinart.com
Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Average customer rating
4.4 out of 5
4.4
(78 Reviews)
Open Ratings Snapshot
Rating breakdown 78 reviews
5 Stars
50
4 Stars
17
3 Stars
6
2 Stars
1
1 Star
4
79%of customers recommend this product. 
(
46 out of 58
)
Best Buy Privacy Policy
Customer Reviews for Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Customer Rating
5 out of 5
5
Great coffee maker & looks good on my counter
on May 28, 2024
Posted by: Bruce H. S.
from North Wildwood, NJ
Gender:Male
Verified Purchase:Yes
Easy to use. I am making Great coffee every morning.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
A Repeat Purchase of a Cuisinart 14 Cup Coffeemake
on November 3, 2024
Posted by: E Nelson
from Anacortes, Washington
Gender:Male
Verified Purchase:Yes
Our previous Cuisinart 14 Cup coffee pot finally reached its end of life after many, many uses over the past 15 years! WOW! With our good experience with the Cuisinart 14 Cup pot we decided to buy another one. Yes, the controls have changed from push-buttons to all digital, the functions of the pot are the same.
Our biggest initial complaint about the pot (which lowered it from 5 Stars to 4) was the awful taste of the coffee for the first 10 pots of coffee. We assume it was due to any plastic finishing chemicals on the pot's surfaces. However, since the cleanout, the pot has been fine and the coffee delicious.
Perhaps in the future Cuisinart should include a thorough flush of the coffee pot at the factory before packaging and instructions on ways to thoroughly clean and flush the pot BEFORE drinking your first cup of coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Like it.
on November 13, 2024
Posted by: Anonymous-
Gender:Female
Verified Purchase:Yes
I really like the touch screen. It makes it very easy to select brew strength and hit brew. I also like that it brews relatively quickly, even on the Bold setting. I do find it more difficult to add water than my prior coffee pot that had a removable reservoir that I could take to the sink. Also, if I add slightly too much water, I have to carry the whole machine to the sink to dump out some water. At times it makes a lot of noise and I've seen on other reviews that people do note this as an issue. But, overall I really like this coffee pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
The Quintessential Morning Coffee Experience
on January 30, 2025
Posted by: Hanksta
from Rancho Santa Margarita, CA
Gender:Male
Verified Purchase:Yes
This Cuisinart coffee maker is an excellent home brewer. The touchscreen makes it a breeze to easily adjust and set the auto start time, bold or normal coffee strength, and hot plate temperature. The PerfecTemp technology ensures that the coffee will enable the optimal coffee extraction. While the coffee produced may not equate to a perfect pour over, it is clearly a wonderful coffee experience.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Very loud
on August 22, 2023
Posted by: JET1970
from Falls Church VA
Gender:Male
Verified Purchase:Yes
Makes good coffee but it is very loud. The machine makes very loud popping noises while brewing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartSeptember 20, 2023
We are sorry to hear about your experience with your Cuisinart Touchscreen 14-Cup Programmable Coffeemaker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. We would like to work with you to identify and resolve any potential issues. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience so that we can get more information to help solve the problem. If you email us, please use the subject line ‘Cuisinart Review’.
Written by a customer while visiting cuisinart.com
Customer Rating
1 out of 5
1
Inoperable
on June 14, 2023
Posted by: Anonymous88
from Minnesota
Gender:Male
Verified Purchase:Yes
This is our second coffee maker and the touchscreen only works for basic coffee making. The clock and timer settings are inoperable
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
3 out of 5
3
Not at good as single-cup drip
on November 3, 2023
Posted by: BKSchroeder
Gender:Female
Verified Purchase:Yes
The touch controls are hard to understand and the user manual is incomplete. The coffee taste is inferior to a single cup drip using a Melitta cone filter and hot water.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
4 out of 5
4
Mostly satisfied
on February 20, 2022
Posted by: William F K
from L R, SC
Gender:Male
Verified Purchase:Yes
A 14 cup coffee maker was a big part of why I chose this product and I have had Cuisinart products in the past. I like the appearance of this model and it delivers a hot, good tasting cup of coffee.
One of the negatives that I have and have had in the past with Cuisinart coffee makers Is when pouring coffee, it can easily run down the pot from the spout when the pot is full. I think an engineering change is long over due!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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