The basket mechanism doesn’t align with the carafe unless I make sure that the carafe is placed exactly. This sometimes causes the water to back up in the basket.There is obviously a defect in the basket.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 24, 2025
Thank you for sharing your experience, and we’re sorry to hear about the alignment issue with your basket. Properly seating the carafe and ensuring the basket is correctly aligned is important, as misalignment can prevent coffee from flowing into the carafe and cause water to back up or leak out of the filter basket onto your countertop.
Written by a customer while visiting cuisinart.com