Customer reviews from cuisinart.com
Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Average customer rating
4.4 out of 5
4.4
(94 Reviews)
Open Ratings Snapshot
Rating breakdown 94 reviews
5 Stars
63
4 Stars
18
3 Stars
7
2 Stars
2
1 Star
4
81%of customers recommend this product. 
(
56 out of 69
)
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Customer Reviews for Cuisinart - Touchscreen 14 Cup Coffeemake - Black
Customer Rating
5 out of 5
5
A pleasant surprise
on August 9, 2025
Posted by: Don Stoll
Gender:Male
Verified Purchase:Yes
When our old Cuisinart coffee maker gave up the ghost after more than 10 years of loyal service, we looked around to discover how coffee makers have changed since we bought this. There were a lot of new features available, but when we checked in with review reviews and recommendations, we decided to stay with Cuisinart
We bought a coffee maker at a local department store, Boscov’s, under Saturday early evening. We found what we wanted right away, looked at other models from other providers, and decided to stay with a Cuisinart 14 cup pour over.
What we had anticipated was that the old controls which were mechanical had been replaced by electronic switches. It took a while to figure out what each of these did and get used to how they worked. We ended up loving.that we could vary the time That the coffee warmer would stay on. This turned out to be a much valued feature.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
FIRST STARTER
on August 14, 2025
Posted by: Jimmy BB
Verified Purchase:Yes
Top shelf coffee maker! Touch screen makes it simple to make delicious coffee, especially with the bold option. It's a first starter every morning!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Great coffee maker
on August 19, 2025
Posted by: JoCat
Gender:Male
Verified Purchase:Yes
The touch screen is very sensitive and really nice. The unit is very easy to program and use. I also like the three temperature settings.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
2 out of 5
2
The coffeemaker is defective
on November 22, 2025
Posted by: WHRyan
Gender:Male
Verified Purchase:Yes
The basket mechanism doesn’t align with the carafe unless I make sure that the carafe is placed exactly. This sometimes causes the water to back up in the basket.There is obviously a defect in the basket.
No, I would not recommend this to a friend.
Response from cuisinart.comBy CuisinartNovember 24, 2025
Thank you for sharing your experience, and we’re sorry to hear about the alignment issue with your basket. Properly seating the carafe and ensuring the basket is correctly aligned is important, as misalignment can prevent coffee from flowing into the carafe and cause water to back up or leak out of the filter basket onto your countertop.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Fantastic!
on December 14, 2025
Posted by: SarahH.
Verified Purchase:Yes
This new model is so sleek! Works like a dream. Was worried it would show fingerprints easily, but nope! Highly recommend.
Written by a customer while visiting cuisinart.com
Customer Rating
5 out of 5
5
Good Value
on February 8, 2026
Posted by: Dbhoj02
Gender:Male
Verified Purchase:Yes
This is excellent value; features, size and brews quickly.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
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