Customer reviews from cuisinart.com
Cuisinart - EasyPop 16-Cup Popcorn Maker - Red
Average customer rating
4.3
(153 Reviews)
Rating breakdown 153 reviews
5 Stars
100
4 Stars
30
3 Stars
9
2 Stars
4
1 Star
10
87%of customers recommend this product.
(
104 out of
119)
Customer Reviews for Cuisinart - EasyPop 16-Cup Popcorn Maker - Red
Customer Rating
1
SAVE YOUR MONEY-NOT WORTH BUYING!!
on July 31, 2026
Posted by: Amy..
Gender:Female
We have always loved Cuisinart products and our last popcorn machine lasted us a few years. We bought this popcorn maker as my family really enjoys it making popcorn and their last machine was great but I'm really disappointed this time around. Within a few uses the bowl cracked and now we can't even get a replacement bowl. So we have a new machine but it's completely useless. Not what I expected from a big name business. Will be looking for a different brand.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 31, 2026
Thank you for taking the time to share your experience with your Cuisinart popcorn maker. We’re sorry to hear the bowl cracked after only a few uses, and we understand your disappointment, especially as a longtime Cuisinart consumer. Please contact our Consumer Assistance Center at 1-800-726-0190 and reference Ticket #8901062028 so our team can review your concerns and assist with available options for your unit. Thank you again for your feedback—it is valuable to us and helps us continue improving our products and supporting our consumers.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Plastic Bowl Cracks
on November 23, 2025
Posted by: Kdh21
Gender:Male
I have purchased 2 of these and the bowl has cracked on both. Never dropped, just normal use. This maker is too expensive to have a part that cracks this easily. Will have to look for another brand since Cuisinart does not appear to be able to correct this issue.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Great popcorn maker with a major flaw
on November 22, 2025
Posted by: ShaunWpg
Gender:Male
Great popcorn maker. However it has a flaw with the bowl. Gone through two now over the years.
Same issue every time, bowl eventually cracks. In this day and age you would think they could make a bowl that can handle the heat and is durable.
We are now searching for a different popcorn maker from someone else
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, November 24, 2025
ChatGPT said:
Thank you for sharing your feedback, and we’re glad to hear you’ve enjoyed using the popcorn maker over the years. While your bowls have provided service for an extended period, we appreciate your remarks and will share them with our product team as we continue to explore ways to enhance durability for long-term use.
Thank you for sharing your feedback, and we’re glad to hear you’ve enjoyed using the popcorn maker over the years. While your bowls have provided service for an extended period, we appreciate your remarks and will share them with our product team as we continue to explore ways to enhance durability for long-term use.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Trying to purchase a replacement bowl.
on October 30, 2025
Posted by: #1julie
Gender:Female
I am trying to purchase a replacement bowl for this product. I love this popcorn maker, it pops the popcorn PERFECTLY!!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
4
Popcorn maker
on October 13, 2025
Posted by: LT78
Gender:Female
Really love this popcorn maker. However the bowl cracked. How can I get a replacement?
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
5
Easy to operate, makes the BEST popcorn.
on October 5, 2025
Posted by: duckduckgo
Gender:Female
Best popcorn popper I have ever owned, though, I dropped the bowl and I need to purchase a replacement bowl.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Don't purchase if you LOVE popcorn!
on July 24, 2025
Posted by: POPCORN_LOVER
Gender:Female
I have purchased FIVE of these popcorn poppers. They do NOT last. I like to make popcorn about once a week and if you put the plastic bowl in the dishwasher it will crack. You can continue to use it cracked and dump it in a bowl which is what I did but then the base stops working correctly after you have used it a while. I have no other appliance that I have purchased multiple times. I like the popcorn but Cuisinart needs to figure out how to make this last or increase the warranty,
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 25, 2025
Hello- We are so sorry to hear about the trouble you've had with your Popcorn Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number
8900333667. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
8900333667. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Customer Rating
1
Good but broke quickly under normal use
on July 16, 2025
Posted by: Anonymous
Gender:Female
It lasted 6 months before the base cracked from heat expansion. Upper clear part several cracked from heat/normal use in less than 2 yrs. Use it about twice a month
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 29, 2025
Hello- We are so sorry to hear about the trouble you've had with your Pop Corn Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900336215. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com