Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
159
4 Stars
108
3 Stars
50
2 Stars
44
1 Star
45
70%of customers recommend this product.
(
213 out of
305)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Customer Rating
3
Good machine if you do not want strong coffee
on December 23, 2022
Posted by: gmann
Verified Purchase:Yes
This machine is exactly what I was looking for except it did not make coffee that is strong enough for my taste even at the strongest setting. I noticed that the coffee was not as hot as I get out of the grind control machine. The temperature itself is not an issue, however this might be a clue as to why the coffee is not strong enough. Other than that, the machine functioned well and the grinder was quieter than I have experienced in the past.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Karst
Verified Purchase:Yes
Had to return this coffee maker after trying to get it to work for two weeks. The grinder control did not work; some days it would grind beans for a weak cup of coffee, next day it would grind for 30-35 seconds and use up nearly ½ lb beans when set for two cups. Kept changing settings but seldom got the correct combo of beans to water. Also, coffee was only lukewarm, so thermostat did not work either. I have an earlier model of this same coffee maker in my vacation home and it has been working fine for over a year.
Response from cuisinart.comBy Cuisinart, October 17, 2024
ello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Jean David
Verified Purchase:Yes
Coffee maker made good coffee. The two problems I had with it are: water reservoir isn’t removable for cleaning and it’s not possible to grind the coffee in advance of auto brewing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 6, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Cuppa Joe Lover
Verified Purchase:Yes
I love the freshness the Grind & Brews deliver. This was to replace the 12-cup Grind & Brew that I had for years (the release button on the basket broke). I like some of the new features, but disappointed that the carafe leaks as you're pouring.
Written by a customer while visiting cuisinart.com
Posted by: Mad1
Verified Purchase:Yes
I was making my third pot of coffee this morning with my Cuisinart burr grind coffee maker paying close attention because it was also my third one of this model. The first two didn't work at all and I had to send them back for replacement. This one worked fine for two times but this morning it ground the appropriate amount of beans, paused and then went into a second grind. I will never buy any Cuisinart product again and I don't want a replacement that I know won't work. It was a lot of wasted money. I have purchased a Black and Decker replacement that I am sure will work just fine.
Written by a customer while visiting cuisinart.com
Posted by: WilliamInNV
Verified Purchase:Yes
I have owned a Cuisinart Grind and Brew for many years. After many years, when I have to replace them, the model seems to improve. This is the best version yet. It is so much easier to clean and maintain. The thermal carafe has also improved; It doesn't drip like the old one. A thermal carafe is so much better than the old hot plates that used to burn the coffee in the glass carafes. I know it's an expensive purchase, but the quality of the coffee I have every morning is outstanding. It is well worth the investment.
Written by a customer while visiting cuisinart.com
Customer Rating
4
Pretty Nice Coffee Maker
on October 29, 2025
Posted by: TNFan
Gender:Female
I've read a few positive reviews and a few negative reviews, and I thought I would share mine. While you can't actually control the grind, you can control the strength. Plus you can always pour in water for let's say 8 cups and then set your grinder for 10 cups and it'll make it stronger than even the strongest setting. Or go the other way and put in water for 8 cups and set it for 6 to make it a little less strong. I find that the water heats up just fine I like the thermal carafe because it does keep it hot for quite a while. The only problem I have is that I have never been able to pour my coffee without spilling it if I leave the lid on, so I've just learned to take the lid off pour my cup of coffee and put the lid back on till I need my next cup. Hense the 4 stars. Maybe a little bit of a pain, but it's worth it for the good fresh coffee it makes. Of course the beans have a lot to do with it too.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Female
Verified Purchase:Yes
OG glass carafe and burner is better. Thermo-lid design is difficult to pour. Carafe difficult to clean. Coffee still good.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com