Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(388 Reviews)
Rating breakdown 388 reviews
5 Stars
150
4 Stars
107
3 Stars
46
2 Stars
43
1 Star
42
69%of customers recommend this product.
(
202 out of
291)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Customer Rating
2
I love all the features but only good if they work
on April 15, 2025
Posted by: Wrinkles
from Blairsville pa.
Gender:Female
Verified Purchase:Yes
I have only had this for a couple weeks. I love the grind and brew and all the settings but it only works once in awhile. Called the number for help had me unplug for a few minutes and try it again while they were on the phone and it worked at that particular time but have had several more different issues off and on.I had an older model years back and it worked wonderful. I wanted this one because of the set brew time feature but this only works once in awhile. I am going to have to call again but I am hoping to just return it for a full refund. I really don't feel like playing with it for overtime I want to use it. Very disappointed.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Brent n
from Iowa
Gender:Male
Verified Purchase:Yes
I bought this a month ago and am happy overall but the only way you can make a full 10 cups is to select 8 cups on the grind but fill with 10 cups water in the reservoir. Selecting any more than 8 cups of ground coffee overflows the basket with coffee grounds and you end with grounds all over. Also if you don’t get the pot perfectly positioned under the basket plunger the brew flows over the pot and ends up all over the counter and floor like it did for me.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: GERTEACH
from Bluffton, SC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is always the best coffee maker. I have strayed to other brands but I will never try another!!
Written by a customer while visiting cuisinart.com
Posted by: G & T
from Williamsburg, VA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We are very satisfied with our Burr Grind & Brew coffee maker. Easy to operate with great results of excellent coffee.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: JJG123
Verified Purchase:Yes
Don’t care for it very hard to clean, Pot doesn’t fit in dishwasher. Also it doesn’t keep the coffee hot more like Luke warm. I am sorry I purchased it.
Response from cuisinart.comBy Cuisinart, July 7, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Really like this machine, and the type of grinder does make a difference on the quality of our coffee
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Good coffee but doesn’t perform as advertised.
on August 10, 2025
Posted by: Joey121
Gender:Male
I bought this earlier this year and have a love hate relationship with it. I love the convenience of fresh ground coffee but it uses too many beans to make 1 pot of coffee. It probably uses 4-5 times more coffee to make a pot vs normal pre ground coffee. I have no idea what the strength settings do as the ground size does not change based on the setting. I thought spending more on a burr grinder would be beneficial but most of my ground coffee is small “chunks” of coffee vs fine ground coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Joe G P
Gender:Male
Verified Purchase:Yes
The coffee grinder and brewer work well. I really like the ability to either grind beans or use pre-ground coffee. I have a separate burr grinder that I used to grind beans before getting this combination and this works just as well. The thermal carafe has a design issue - it is very difficult to get the last cup of coffee out.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com