The design of the carafe is awful. No matter how careful or slowly you pour, coffee goes everywhere. Calling customer service was a nightmare. They were rude, not helpful, and just sent me an identical carafe. I pointed out the other reviews on their site that mentioned the same issue and was told they don't read reviews. Hopefully someone does. I'll never buy Cuisinart again!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Pot would only grind and not brew. Thought it was a defective one, returned and ordered another and was same issue! Was so disappointed. Went with a Nespresso.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
I’ve had a Cuisinart coffee maker in my home for over 20 years. Each time one wears out, I replace it with a new model. This is the first time I’ve been disappointed. The upgrades to the old burr grind and brew make it too time consuming and wasteful. I have to clean the grinder after no more than 5 uses - far more than the previous model. The hopper is not removable so to empty it is a chore. I have to scoop out the beans that I can reach with my hand and those already in the chute to the grinder are wasted because I can’t get them out. There’s approximately 1 tablespoon of beans wasted with each cleaning. At the price of coffee today, that is very costly. On a positive note, this machine does make excellent, hot coffee; however, I do regret buying this model.
Written by a customer while visiting cuisinart.com
I bought this coffee maker to replace a Cuisinart Grind and Brew Coffee Maker that lasted 15 years - no kidding. I really like this model because it stores 1/2 pound of beans and has a burr grinder. The coffee tastes fresh and delicious pot after pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
We love our new burr grind & brew except for the problem pouring coffee from the pot. If you make a full pot there doesn't seem to be much of an issue. During the week we only make about 6 cups & while pouring into the cup the coffee struggles coming out therefor coffee trickling & running down the side of the pot dripping onto your counter. If there's trick out there to fix this I would greatly appreciate it. Other than that we love the flavor it gives.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com