Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
159
4 Stars
108
3 Stars
50
2 Stars
44
1 Star
45
70%of customers recommend this product.
(
213 out of
305)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Redbird
Verified Purchase:Yes
Makes great coffee! But, the carafe/pot leaks on the counter whenever I pour a cup. I believe that I have the lid securely fastened, but this is still happening. Any help??
Written by a customer while visiting cuisinart.com
Posted by: Chef Gil
Gender:Male
Verified Purchase:Yes
It is nice to be able to not have to grind beans anymore. The hopper holds enough coffee for about three pots. I have had times where the coffee just stopped brewing, so I had to restart a new pot and waste coffee.
When pouring a cup, the coffee goes everywhere. Slow carefully pours included. Makes a good tasting cup of coffee.
Written by a customer while visiting cuisinart.com
Posted by: Clarkema
from Arlington Heights, IL
Gender:Female
Verified Purchase:Yes
sorry to say this coffee maker has several flaws. 1. spills out when pouring. 2. not really that hot after brewing. 3. the basket for grinds is too small for 10 cups, it overflows. 4. there is no mechanism to stop brewing if pot is not there. After trying to use for a few weeks, I’m getting rid of
it!
it!
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 25, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Coffee Handyman
from Pittsburgh
Gender:Male
Verified Purchase:Yes
I bought this coffee maker a month ago to replace a Breville Grind & brew that went south. I knew that did not want to buy another of that same model because it was high maintenance. So far I love my decision because it is very simple to figure out how to make excellent coffee the way you like it. The only thing I do not like is that you must add the amount of water for the amount cups you are brewing every time. Meaning if you fill the 10 cup reservoir and only want to brew 4 cups, this machine is going to grind beans for four cups but drain all of the water in the reservoir.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Spills, spills, and more spills
on May 13, 2025
Posted by: REK04
Gender:Male
The carafe for this machine is terrible. love thermal carafes for coffee. However, the pouring feature of this carafe is awful. When pouring from this carafe, coffee spills out regularly. Don’t pour it over important papers or clothing. Pour it over something you can wipe it up because more often than not, it's going to spill. This is especially true for the last little bit of coffee in the carafe. You have to turn the thing upside down to get all the coffee to pour out. This also causes a spill. The carafe is poorly designed. It is hard to imagine why such an impressive machine was put on the market with such a poorly designed carafe.
Most disappointing, when I contacted Cuisinart and shared my feedback, I was brushed aside. I was told that if I didn't like it, I could try returning it to the store where I bought it. How about listening to your customers and designing a better product? If I had it to do over again, I would choose a different brand. I will not buy another Cuisinart machine until they produce a better product.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Yorkie96
from Cincinnati Ohio
Gender:Female
Verified Purchase:Yes
Purchased Dec 31 and returned 2 weeks later: didn’t make or keep coffee hot, couldn’t adjust the grinding to our preference, carafe didn’t pour well. Instead bought Cuisinart DCC-3200 PerfectTemp 14 cup programmable Coffeemaker. We figured it was better to grind our own coffee and have a really good hot cup instead of expecting the maker to do it all!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Dave MM
Gender:Male
Verified Purchase:Yes
Coffee pot leaks and pour spout does not work well. Terrible design. I bought three for home and office and they won’t take them back.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: J Smith17
Verified Purchase:Yes
The grinder stopped working about a month after purchase.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, July 18, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com