Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
148
4 Stars
105
3 Stars
45
2 Stars
43
1 Star
41
69%of customers recommend this product.
(
198 out of
285)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Dave MM
Gender:Male
Verified Purchase:Yes
Coffee pot leaks and pour spout does not work well. Terrible design. I bought three for home and office and they won’t take them back.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: J Smith17
Verified Purchase:Yes
The grinder stopped working about a month after purchase.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, July 18, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Stanton
from Webster, NY
Gender:Female
Verified Purchase:Yes
It’s great some days. Other days it’s a mess. It is super convenient but the design has many flaws. Some days the pot has coffee grounds all over and inside. Some days the pot pours great and other days it spills everywhere. The water container holds much more water than the pot can handle so if you over pour it spills out while brewing and if you set it to do a few cups but the water is full it will use all of the water no matter what. I would have returned this but haven’t had the time to research another or pack it all back up. Ugh I would not recommend it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, July 18, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: Tomob
from Ca
Gender:Male
Verified Purchase:Yes
The machine makes a good cup of coffee, however there are a number of drawbacks. After a short period of time the strength selector switch no longer appeared on the screen. Also pouring a cup of coffee is a real feat, the coffee pours all over the place and makes a giant mess, so if you enjoy a good cup of coffee and don’t mind making a tremendous mess and having the electronics fail, then you found yourself a great coffee maker.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, Customer Service, August 1, 2022
We apologize for the inconvenience. Please email MarketingCommunications@cuisinart.com so we can better assist you.
Written by a customer while visiting cuisinart.com
Posted by: CTony
Verified Purchase:Yes
THE POT LEAKS WHEN YOU POUR IT! This is something that seems like a design flaw that needs to be fixed.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Texas
Gender:Male
Verified Purchase:Yes
Coffee is weak and the temp is warm at best...you will not be seeing a Good Hot Cup of Coffee from this machine and I was REALLY hoping that this All-in-One Product was going to work out.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Very disappointing
from Colorado
Verified Purchase:Yes
Makes weak coffee, leaks when pouring, doesn’t feed beans into the grinder.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 16, 2024
Hello-
We are so sorry to hear about the coffee maker making weak coffee and it’s not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505376501. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
We are so sorry to hear about the coffee maker making weak coffee and it’s not working. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference transaction number 505376501. If you email us, please use the subject line ‘Cuisinart Review’.
Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Coffee Handyman
from Pittsburgh
Gender:Male
Verified Purchase:Yes
I bought this coffee maker a month ago to replace a Breville Grind & brew that went south. I knew that did not want to buy another of that same model because it was high maintenance. So far I love my decision because it is very simple to figure out how to make excellent coffee the way you like it. The only thing I do not like is that you must add the amount of water for the amount cups you are brewing every time. Meaning if you fill the 10 cup reservoir and only want to brew 4 cups, this machine is going to grind beans for four cups but drain all of the water in the reservoir.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com