Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
159
4 Stars
108
3 Stars
50
2 Stars
44
1 Star
45
70%of customers recommend this product.
(
213 out of
305)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Janice Faye
Gender:Female
Verified Purchase:Yes
Love fresh ground coffee and thermos is great to take when taking a drive
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Nancy Awake
Gender:Female
Verified Purchase:Yes
This is my 2nd Burr n Grind. My original lasted 11 years so I had to get a new one. Just as amazing but more improved as this one doesn't spill out when pouring from the carafe. Hopefully I'll enjoy this one as long.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Apian
Gender:Female
Verified Purchase:Yes
The best coffee maker I have ever purchased. Easy to operate and a breeze to clean.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Pegport
Gender:Female
Verified Purchase:Yes
Absolutely love this coffee machine. I use the whole beans, grind them up and get a delicious hot fresh cup of coffee. I can set the grinder for 3 different settings depending on the strength my guests request.” Easy to use and clean!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Horrible grinder
on December 1, 2025
Posted by: Edwin123
Gender:Male
This machine does not properly grind coffee. It only adjust for grind time. The coffee comes out to course for a proper and bold taste. Coffee comes out to light due to poor grinding
Response from cuisinart.comBy Cuisinart, December 2, 2025
We’re sorry to hear your coffee isn’t grinding as expected. Our warranty can help address issues with grind performance to ensure you get the bold, consistent coffee you’re looking for. Please contact our team at 1-800-726-0190 with ticket 8900443802 for assistance.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Tepid cup of coffee at best
on December 3, 2025
Posted by: Anonymous
Gender:Female
I have used my burr grind and brew 3 times. It just arrived two days ago. I’m beyond disappointed. If you’re looking for a piping hot cup of coffee, this isn’t going to give you one. Otherwise, I love everything about it. But for what I paid for this machine, I should have HOT coffee, not the tepid coffee it makes. I’m returning it.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, December 4, 2025
Thank you for taking the time to share your comments with us. We truly appreciate hearing from our customers, as your feedback helps us understand what works well and where we can improve. At Cuisinart, we take every comment seriously and use insights like yours to guide the design and functionality of future products. We value your loyalty and hope to continue earning your trust with our kitchen appliances.
Written by a customer while visiting cuisinart.com
Posted by: Lajones
from Oakland, CA
Gender:Female
Verified Purchase:Yes
I have had this now for several months. It makes great tasting coffee but it is hard for me to believe no one at Cuisinart actually used this before putting it on the market. The coffee “thermos” cannot pour without dripping coffee all over. Google you tube for a video. And the less coffee in the pot the worse it is. AND I do not think the pot is actually insulated. Even after priming it with hot water the second cup is never hot, only warm. Cuisinart has always been known for high quality products but someone really dropped the ball here.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Misleading description, makes weak coffee
on October 26, 2025
Posted by: gaph
Gender:Female
Both the product description and the reviews are misleading. You CANNOT adjust the grind size beyond setting the strength. The actual grind size is set and in my opinion is too coarse and produces a weak brew even when the machine is set on the strongest setting. I got this machine specifically for the grinder and now that aspect is worthless. I will have to pre grind my coffee in a separate grinder to get a decent cup. Very disappointing. Unfortunately I cannot return it so I’m stuck with an expensive coffee maker that does not perform as described.
No, I would not recommend this to a friend.
Response from cuisinart.comBy cuisinart, October 27, 2025
Hello-
Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Thank you for taking the time to share your review with us about your Cuisinart coffee maker. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com