Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(406 Reviews)
Rating breakdown 406 reviews
5 Stars
159
4 Stars
108
3 Stars
50
2 Stars
44
1 Star
45
70%of customers recommend this product.
(
213 out of
305)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Anonymous
from Boston
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is simply the best coffee maker I have ever used. The coffee is fantastic. the burr grinding makes all the difference. I have used the blade version of this in the past and find this newer machine is much quieter. Of course you still hear the grinding process, but you don't wake up the whole house. I like a dark rich cup of coffee and this machine delivers coffee shop quality coffee, perhaps better. You can adjust the strength of your coffee very early so there is no issue here for your lighter cup preferences.I am very happy with this purchase and recommend it highly. Keep the hopper full and you won't have any issues with running out of beans. The thermal pot keeps your coffee hot all day long, yes all day, so you can enjoy that mid afternoon cup without having to remake a pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Vickii
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product. Bought as a replacement. Couldn’t do without it!
Written by a customer while visiting cuisinart.com
Posted by: Trisha W
from PENNSYLVANIA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and clean and coffee tastes great! Coffee doesn't stay as hot as I thought it would in the pot and I didn't realize the coffee maker shut off as soon as it was done brewing but not a problem.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Joe Steez
Gender:Male
Verified Purchase:Yes
It's a great coffee maker. The only reason it get 4 stars and not 5 is because you cannot manipulate the grind and the percolation doesn't seem to extract as much out of the coarse grinds as I would prefer. However I'm the type of person who wants their dark roast coffee to be strong enough to show up on a drug test... soo, yeah it's a great machine
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Suef
Verified Purchase:Yes
Coffee is ground to only one level; cannot be ground finer for more robust coffee. Coffee is not very hot and does not stay hot in carafe.
Response from cuisinart.comBy Cuisinart, July 22, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331418. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Frank Pernice
Gender:Male
Verified Purchase:Yes
We purchased our first grind and brew coffee machine weeks ago. We are enjoying the simple process of pouring our favorite beans and making as little as 2 cups or as many as 10 cups . If you prefer pre ground coffee you can shut off the grinder. A great feature!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Good coffee but doesn’t perform as advertised.
on August 10, 2025
Posted by: Joey121
Gender:Male
I bought this earlier this year and have a love hate relationship with it. I love the convenience of fresh ground coffee but it uses too many beans to make 1 pot of coffee. It probably uses 4-5 times more coffee to make a pot vs normal pre ground coffee. I have no idea what the strength settings do as the ground size does not change based on the setting. I thought spending more on a burr grinder would be beneficial but most of my ground coffee is small “chunks” of coffee vs fine ground coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
1
Wouldn't recommend
on September 10, 2025
Posted by: krk25
Gender:Female
My original until quit working within a year. They replaced it for free. Then the 2nd unit quit working within 2 years. Now they will not replace my unit even though it is only 2 years old. I also purchased a stand alone grinder which also stopped working (the blade fell off) and they will not warranty that unit either. Unfortunately, I was very happy with Cuisinart up until now. I will no longer recommend their products.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 11, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com