Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(389 Reviews)
Rating breakdown 389 reviews
5 Stars
150
4 Stars
108
3 Stars
46
2 Stars
43
1 Star
42
70%of customers recommend this product.
(
203 out of
292)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Frank Pernice
Gender:Male
Verified Purchase:Yes
We purchased our first grind and brew coffee machine weeks ago. We are enjoying the simple process of pouring our favorite beans and making as little as 2 cups or as many as 10 cups . If you prefer pre ground coffee you can shut off the grinder. A great feature!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
3
Good coffee but doesn’t perform as advertised.
on August 10, 2025
Posted by: Joey121
Gender:Male
I bought this earlier this year and have a love hate relationship with it. I love the convenience of fresh ground coffee but it uses too many beans to make 1 pot of coffee. It probably uses 4-5 times more coffee to make a pot vs normal pre ground coffee. I have no idea what the strength settings do as the ground size does not change based on the setting. I thought spending more on a burr grinder would be beneficial but most of my ground coffee is small “chunks” of coffee vs fine ground coffee.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Lajones
from Oakland, CA
Gender:Female
Verified Purchase:Yes
I have had this now for several months. It makes great tasting coffee but it is hard for me to believe no one at Cuisinart actually used this before putting it on the market. The coffee “thermos” cannot pour without dripping coffee all over. Google you tube for a video. And the less coffee in the pot the worse it is. AND I do not think the pot is actually insulated. Even after priming it with hot water the second cup is never hot, only warm. Cuisinart has always been known for high quality products but someone really dropped the ball here.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: ...........
Verified Purchase:Yes
After about a month of using the coffee maker it would not brew. It kept beeping and would shut off and yes the pot leaks. I returned it. I owned the old model in the past and it never had issues. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Mimihid
from McAllen
Gender:Female
Verified Purchase:Yes
Cuisinart coffee maker kept malfunctioning. I only wanted 4 cups and it kept grinding for 10! Wasted quite a bit of expensive bulletproof coffee! When not using grinder the options on screen disappear and it’s unclear what levels your making. I had to return it and got a breville instead. Now that one was so much easier to use and made the coffee exactly how I wanted it too.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Bethwithgreg
from Florida
Gender:Female
Verified Purchase:Yes
I received one of these for Christmas and WHAT A DISAPPOINTMENT!!! When you pour your cup of coffee, most of it goes in the cup but the other 5% dribbles all over your counter. It’s not as hot as I’d like and it will only allow you to make even numbers of cups, not 5 not 7...ugh!!! Huge bust!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Great concept but the Coffee did not taste good
on February 16, 2019
Posted by: Bwhite
from Colorado
Gender:Male
Verified Purchase:Yes
I bought this a month ago. I was excited about it because we have always ground our own beans because the coffee is much better when the beans are freshly ground. The machine worked as designed. Unfortunately the coffee did not taste very good. We tried everything to get the coffee to taste better and were unsuccessful. The grinder grinds the beans too finely, making the coffee bitter. There was no way to adjust the grind. This may be OK for some but not for us. Also the stainless steel carafe did not keep the coffee hot. We returned the item.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Alli B
from Florida
Gender:Female
Verified Purchase:Yes
Disappointed in this model. The pot makes it difficult to pour out of spot. Coffee does not stay hot in pot while on.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 18, 2024
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com