Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
148
4 Stars
105
3 Stars
45
2 Stars
43
1 Star
41
69%of customers recommend this product.
(
198 out of
285)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Mimihid
from McAllen
Gender:Female
Verified Purchase:Yes
Cuisinart coffee maker kept malfunctioning. I only wanted 4 cups and it kept grinding for 10! Wasted quite a bit of expensive bulletproof coffee! When not using grinder the options on screen disappear and it’s unclear what levels your making. I had to return it and got a breville instead. Now that one was so much easier to use and made the coffee exactly how I wanted it too.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Bethwithgreg
from Florida
Gender:Female
Verified Purchase:Yes
I received one of these for Christmas and WHAT A DISAPPOINTMENT!!! When you pour your cup of coffee, most of it goes in the cup but the other 5% dribbles all over your counter. It’s not as hot as I’d like and it will only allow you to make even numbers of cups, not 5 not 7...ugh!!! Huge bust!!
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Customer Rating
2
Great concept but the Coffee did not taste good
on February 16, 2019
Posted by: Bwhite
from Colorado
Gender:Male
Verified Purchase:Yes
I bought this a month ago. I was excited about it because we have always ground our own beans because the coffee is much better when the beans are freshly ground. The machine worked as designed. Unfortunately the coffee did not taste very good. We tried everything to get the coffee to taste better and were unsuccessful. The grinder grinds the beans too finely, making the coffee bitter. There was no way to adjust the grind. This may be OK for some but not for us. Also the stainless steel carafe did not keep the coffee hot. We returned the item.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: Alli B
from Florida
Gender:Female
Verified Purchase:Yes
Disappointed in this model. The pot makes it difficult to pour out of spot. Coffee does not stay hot in pot while on.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, June 18, 2024
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Verified Purchase:Yes
I love most of it . . . but the pot is pretty drippy and I have to really close the basket hard to make it latch or it won't brew
Written by a customer while visiting cuisinart.com
Posted by: Philcoffee
Gender:Male
Verified Purchase:Yes
Unit has not worked properly since new. Too many problems to list.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: GRBJ
from Western Michigan
Gender:Male
Verified Purchase:Yes
I would give it a 5 star rating but can’t get past the drippy pours. The old one was worse and this one is much better. Coffee is consistent great with the same strength and flavor. Easy cleanup, coffee stays hot for a long time in the carafe. Set up was easy and the auto feature works well. All in all I’m pleased with the purchase and performance of the coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Dave AB
Verified Purchase:Yes
Overall it works well, simple to use. Some issues: 1. I wish the water fill tank was easier to access. My coffee machine is on my counter under some cabinets. I can't fill the reservoir unless I turn the machine sideways. 2. My previous machine was a Capresso. It was much easier to fill; it heated the coffee hotter and kept it warm much longer than the carafe from this machine; and it lasted 12 years. The verdict is still out on this machine concerning its longevity..
Written by a customer while visiting cuisinart.com