Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(389 Reviews)
Rating breakdown 389 reviews
5 Stars
150
4 Stars
108
3 Stars
46
2 Stars
43
1 Star
42
70%of customers recommend this product.
(
203 out of
292)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Nonna T
Gender:Female
Verified Purchase:Yes
Easy to use and makes great coffee. Very convenient - easy to adjust amount and strength of coffee brewed. Great for anyone who prefers to use whole bean coffee. However, it is not convenient to empty the hopper to change the type of coffee to be brewed, so I deducted one star. If you always brew the same type of coffee - no problem!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Mike 1950
from Atlanta GA
Gender:Male
Verified Purchase:Yes
Like the coffee pot that grinds whole beans, coffee could be hotter when first brewed
Written by a customer while visiting cuisinart.com
Posted by: Mad1
Verified Purchase:Yes
I was making my third pot of coffee this morning with my Cuisinart burr grind coffee maker paying close attention because it was also my third one of this model. The first two didn't work at all and I had to send them back for replacement. This one worked fine for two times but this morning it ground the appropriate amount of beans, paused and then went into a second grind. I will never buy any Cuisinart product again and I don't want a replacement that I know won't work. It was a lot of wasted money. I have purchased a Black and Decker replacement that I am sure will work just fine.
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
from Boston
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is simply the best coffee maker I have ever used. The coffee is fantastic. the burr grinding makes all the difference. I have used the blade version of this in the past and find this newer machine is much quieter. Of course you still hear the grinding process, but you don't wake up the whole house. I like a dark rich cup of coffee and this machine delivers coffee shop quality coffee, perhaps better. You can adjust the strength of your coffee very early so there is no issue here for your lighter cup preferences.I am very happy with this purchase and recommend it highly. Keep the hopper full and you won't have any issues with running out of beans. The thermal pot keeps your coffee hot all day long, yes all day, so you can enjoy that mid afternoon cup without having to remake a pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Vickii
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product. Bought as a replacement. Couldn’t do without it!
Written by a customer while visiting cuisinart.com
Posted by: Trisha W
from PENNSYLVANIA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and clean and coffee tastes great! Coffee doesn't stay as hot as I thought it would in the pot and I didn't realize the coffee maker shut off as soon as it was done brewing but not a problem.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Joe Steez
Gender:Male
Verified Purchase:Yes
It's a great coffee maker. The only reason it get 4 stars and not 5 is because you cannot manipulate the grind and the percolation doesn't seem to extract as much out of the coarse grinds as I would prefer. However I'm the type of person who wants their dark roast coffee to be strong enough to show up on a drug test... soo, yeah it's a great machine
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Suef
Verified Purchase:Yes
Coffee is ground to only one level; cannot be ground finer for more robust coffee. Coffee is not very hot and does not stay hot in carafe.
Response from cuisinart.comBy Cuisinart, July 22, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331418. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com