Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(382 Reviews)
Rating breakdown 382 reviews
5 Stars
148
4 Stars
105
3 Stars
45
2 Stars
43
1 Star
41
69%of customers recommend this product.
(
198 out of
285)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Anonymous
from Boston
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is simply the best coffee maker I have ever used. The coffee is fantastic. the burr grinding makes all the difference. I have used the blade version of this in the past and find this newer machine is much quieter. Of course you still hear the grinding process, but you don't wake up the whole house. I like a dark rich cup of coffee and this machine delivers coffee shop quality coffee, perhaps better. You can adjust the strength of your coffee very early so there is no issue here for your lighter cup preferences.I am very happy with this purchase and recommend it highly. Keep the hopper full and you won't have any issues with running out of beans. The thermal pot keeps your coffee hot all day long, yes all day, so you can enjoy that mid afternoon cup without having to remake a pot.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Vickii
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product. Bought as a replacement. Couldn’t do without it!
Written by a customer while visiting cuisinart.com
Posted by: Trisha W
from PENNSYLVANIA
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Easy to use and clean and coffee tastes great! Coffee doesn't stay as hot as I thought it would in the pot and I didn't realize the coffee maker shut off as soon as it was done brewing but not a problem.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Joe Steez
Gender:Male
Verified Purchase:Yes
It's a great coffee maker. The only reason it get 4 stars and not 5 is because you cannot manipulate the grind and the percolation doesn't seem to extract as much out of the coarse grinds as I would prefer. However I'm the type of person who wants their dark roast coffee to be strong enough to show up on a drug test... soo, yeah it's a great machine
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Suef
Verified Purchase:Yes
Coffee is ground to only one level; cannot be ground finer for more robust coffee. Coffee is not very hot and does not stay hot in carafe.
Response from cuisinart.comBy Cuisinart, July 22, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900331418. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Frank Pernice
Gender:Male
Verified Purchase:Yes
We purchased our first grind and brew coffee machine weeks ago. We are enjoying the simple process of pouring our favorite beans and making as little as 2 cups or as many as 10 cups . If you prefer pre ground coffee you can shut off the grinder. A great feature!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Lajones
from Oakland, CA
Gender:Female
Verified Purchase:Yes
I have had this now for several months. It makes great tasting coffee but it is hard for me to believe no one at Cuisinart actually used this before putting it on the market. The coffee “thermos” cannot pour without dripping coffee all over. Google you tube for a video. And the less coffee in the pot the worse it is. AND I do not think the pot is actually insulated. Even after priming it with hot water the second cup is never hot, only warm. Cuisinart has always been known for high quality products but someone really dropped the ball here.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com
Posted by: ...........
Verified Purchase:Yes
After about a month of using the coffee maker it would not brew. It kept beeping and would shut off and yes the pot leaks. I returned it. I owned the old model in the past and it never had issues. Very disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting cuisinart.com