Customer reviews from cuisinart.com
Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Average customer rating
3.7
(375 Reviews)
Rating breakdown 375 reviews
5 Stars
146
4 Stars
103
3 Stars
44
2 Stars
42
1 Star
40
70%of customers recommend this product.
(
194 out of
279)
Customer Reviews for Cuisinart - Burr Grind & Brew 10-Cup Coffeemaker - Stainless Steel
Posted by: Jean David
Verified Purchase:Yes
Coffee maker made good coffee. The two problems I had with it are: water reservoir isn’t removable for cleaning and it’s not possible to grind the coffee in advance of auto brewing.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 6, 2024
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: Mario Tiznado
from Houston TX
Gender:Male
Verified Purchase:Yes
Siempre despierto dando gracias a Dios por ver la luz de un nuevo día y por permitirme disfrutar mi cafecito de mi cafetera Cuisinart porque puedo sentir el extracto del sabor auténtico gracias a su molido al instante. Una vez más gracias por esa maravillosa máquina que crearon para nuestro deleite. Saludos…. Mario Tiznado
I always wake up thanking God for seeing the light of a new day and for allowing me to enjoy my coffee from my Cuisinart coffee maker because I can feel the extract of the authentic flavor thanks to its grinding instantly. Once again, thank you for that wonderful machine you created for our delight. Greetings.... Mario Tiznado
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Beekeeper Dave
from Philadelphia
Gender:Male
Verified Purchase:Yes
Wonderful coffee maker. Easy to use. My only issue and a critical miss is the metal carafe. It does not keep the coffee hot enough and I need to microwave subsequent cups.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Chatty Nurse
from Cambridge, MN
Gender:Female
Verified Purchase:Yes
Best coffee pot I’ve had in decades! I consider myself fairly picky when it comes to my coffee makers - and this one checked all my boxes! It’s simple to use - whether I want it to grind fresh beans or use already ground coffee. Simple to keep clean - to fill the water, and the carafe keeps the coffee hot for hours!
My favorite feature is the auto-program! I wake up to an amazing smelling kitchen and a fresh hot pot of coffee! Was a fast/easy set-up too.
Couldn’t ask for more!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Cuppa Joe Lover
Verified Purchase:Yes
I love the freshness the Grind & Brews deliver. This was to replace the 12-cup Grind & Brew that I had for years (the release button on the basket broke). I like some of the new features, but disappointed that the carafe leaks as you're pouring.
Written by a customer while visiting cuisinart.com
Posted by: Coffee Handyman
from Pittsburgh
Gender:Male
Verified Purchase:Yes
I bought this coffee maker a month ago to replace a Breville Grind & brew that went south. I knew that did not want to buy another of that same model because it was high maintenance. So far I love my decision because it is very simple to figure out how to make excellent coffee the way you like it. The only thing I do not like is that you must add the amount of water for the amount cups you are brewing every time. Meaning if you fill the 10 cup reservoir and only want to brew 4 cups, this machine is going to grind beans for four cups but drain all of the water in the reservoir.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Customer Rating
1
Spills, spills, and more spills
on May 13, 2025
Posted by: REK04
Gender:Male
The carafe for this machine is terrible. love thermal carafes for coffee. However, the pouring feature of this carafe is awful. When pouring from this carafe, coffee spills out regularly. Don’t pour it over important papers or clothing. Pour it over something you can wipe it up because more often than not, it's going to spill. This is especially true for the last little bit of coffee in the carafe. You have to turn the thing upside down to get all the coffee to pour out. This also causes a spill. The carafe is poorly designed. It is hard to imagine why such an impressive machine was put on the market with such a poorly designed carafe.
Most disappointing, when I contacted Cuisinart and shared my feedback, I was brushed aside. I was told that if I didn't like it, I could try returning it to the store where I bought it. How about listening to your customers and designing a better product? If I had it to do over again, I would choose a different brand. I will not buy another Cuisinart machine until they produce a better product.
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, July 3, 2025
Hello- Thank you for taking the time to share your review with us about your Cuisinart. We have taken note of the information you shared about the unit as we are always looking to make products that exceed expectations. We always appreciate our consumers reaching out to us about ways we can improve.
Written by a customer while visiting cuisinart.com
Posted by: WilliamInNV
Verified Purchase:Yes
I have owned a Cuisinart Grind and Brew for many years. After many years, when I have to replace them, the model seems to improve. This is the best version yet. It is so much easier to clean and maintain. The thermal carafe has also improved; It doesn't drip like the old one. A thermal carafe is so much better than the old hot plates that used to burn the coffee in the glass carafes. I know it's an expensive purchase, but the quality of the coffee I have every morning is outstanding. It is well worth the investment.
Written by a customer while visiting cuisinart.com