Customer reviews from Samsung US
Samsung - 43 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(657 Reviews)
Rating breakdown 657 reviews
5 Stars
533
4 Stars
95
3 Stars
20
2 Stars
5
1 Star
4
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Samsung - 43 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Amazing picture and smooth performance
on November 28, 2025
Posted by: EduTechReviews
[This review was collected as part of a promotion.] The Samsung Q7F TV has really impressed me. The picture is bright, sharp and full of detail, and the colors look very natural. Motion stays smooth in movies, sports and everyday watching. The smart features respond fast, and the setup was simple. Overall, it has delivered a high-quality experience from day one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good purchase
on November 29, 2025
Posted by: LaloRG
[This review was collected as part of a promotion.] I recently bought this screen model, after having a crystal version of 55" which left me surprised by the difference in quality and for no extra money, it is an excellent option to have at home, I will probably buy another unit to give as a Christmas gift.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
75 inch tv
on December 1, 2025
Posted by: Tvreview
[This review was collected as part of a promotion.] Love the TV, it is pretty heavy so dont lift by yourself but it has beautiful picture and works flawlessly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp Pictures and Immersive Audio
on December 5, 2025
Posted by: Vikings
[This review was collected as part of a promotion.] The Q series has got nice screen with darker blacks and sharper images.
You will notice the smoothness in high demand videos.
The audio quality is amazing with rich bass.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
TV has 2 significant issues as I see them...
on December 5, 2025
Posted by: domino6378
[This review was collected as part of a promotion.] A good TV overall but when switching between channels sound varies widely - not supposed to do that as a it has a feature to limit that behavior. 2nd issue - does not correctly expand some SD channels to fit the over-all screen size. No longer has the "stretch" option as did my older Samsung. Specifically, the History channel only fills a very narrow band on the screen and makes for an uncomfortable view. Other than these two issues the color and contrast are outstanding. Some on screen choices are layed out in a confusing fashion and the remote is a toy! But, still a good value for the money!
Value
3
Response from Samsung USBy Samsung Specialist, December 5, 2025
domino6378,
Thank you for sharing your experience with volume fluctuations on your Samsung Q7F TV. Sudden changes in volume can often be related to audio settings or content differences between sources or apps.
Please try the following adjustments to help stabilize your TV's audio:
1. Enable Auto Volume. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume. This feature helps maintain a consistent volume level when switching channels or apps.
2. Change Sound Mode. Try a different sound mode to see if one offers a more stable output: Settings > All Settings > Sound > Sound Mode (We recommend Standard or Amplify for more even performance.)
3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio.
4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now
When adjusting the image size, please keep in mind that available size options may vary depending on the input signal and the type of content you're viewing.
To adjust the image size on your TV, navigate to: Home > left directional key > Settings > All Settings > Picture > Picture Size Settings. From there, you can select options like Fit to Screen, Zoom and Position, or choose a Picture Size such as 16:9 Standard, Custom, or 4:3.
Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Specialist
Thank you for sharing your experience with volume fluctuations on your Samsung Q7F TV. Sudden changes in volume can often be related to audio settings or content differences between sources or apps.
Please try the following adjustments to help stabilize your TV's audio:
1. Enable Auto Volume. Go to: Settings > All Settings > Sound > Expert Settings > Auto Volume. This feature helps maintain a consistent volume level when switching channels or apps.
2. Change Sound Mode. Try a different sound mode to see if one offers a more stable output: Settings > All Settings > Sound > Sound Mode (We recommend Standard or Amplify for more even performance.)
3. Check External Devices. If you're using a soundbar, receiver, or other audio device, check that its volume leveling or dynamic range settings aren’t interfering with the TV’s audio.
4. Update Firmware. Ensure your TV is running the latest software, as updates may include audio improvements: Settings > Support > Software Update > Update Now
When adjusting the image size, please keep in mind that available size options may vary depending on the input signal and the type of content you're viewing.
To adjust the image size on your TV, navigate to: Home > left directional key > Settings > All Settings > Picture > Picture Size Settings. From there, you can select options like Fit to Screen, Zoom and Position, or choose a Picture Size such as 16:9 Standard, Custom, or 4:3.
Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great so far
on December 5, 2025
Posted by: Linetech
[This review was collected as part of a promotion.] The main problem with this tv is that I can't hook my hearing aid blue tooth device to it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent quality
on December 5, 2025
Posted by: Nonick
[This review was collected as part of a promotion.] This is actually the same model as I had for the last 7 years. Has excellent picture and sound quality. I also like many of the additional channels that samsung includes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great picture, but no audio output
on December 5, 2025
Posted by: OrvilleSax
[This review was collected as part of a promotion.] Great picture. Disappointed to discover there is no optical output on my model.
Value
3
Response from Samsung USBy Samsung Specialist, December 8, 2025
OrvilleSax,
Thank you for sharing your thoughts on the available inputs for the Q7FD. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8FD Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/65-class-qled-tv-q7f-sku-qn65q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the available inputs for the Q7FD. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8FD Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/65-class-qled-tv-q7f-sku-qn65q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US