Customer reviews from Samsung US
Samsung - 43 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(658 Reviews)
Rating breakdown 658 reviews
5 Stars
534
4 Stars
95
3 Stars
20
2 Stars
5
1 Star
4
89%of customers recommend this product.
(
24 out of
27)
Customer Reviews for Samsung - 43 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Flawless Picture & Fantastic Features
on October 16, 2025
Posted by: Techluxe
[This review was collected as part of a promotion.] The Samsung QLED is fantastic! Completely changed my viewing experience, came from a Sony WEGA TV, and this upgrade was NEEDED. I unboxed and installed without my husband!
PICTURE QUALITY SHARP ✅
SOUND QUALITY ✅
GAMING✅
SOUND QUALITY ✅
GAMING✅
And most importantly, it can still be viewed clearly even in a bright room; the picture doesn’t auto-dim itself. The gaming is great, online setup to Xbox is easy, and as long as you have a good WiFi connection, it’s flawless, no lag, even without a physical Xbox setup
The built-in smart features are very convenient! Easy to navigate, and all the apps you could ever need can be installed on the TV. The connection with Samsung Smart-Things makes using my Samsung Zfold a brilliant feature!
Sound quality is flawless and can definitely be used in a home theater.
Overall great TV, couldn’t be happier. The TV is very sleek and slim compared to my older one! QLED sits flush against the wall, and the setup was super easy. We haven't mounted it yet, our previous TV was not wall-mounted. The TV is lightweight, only 35lbs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has a fantastic picture and great colors.
on October 16, 2025
Posted by: Harleydave
[This review was collected as part of a promotion.] The TV replaced an older 45" Samsung and is used in the main bedroom for watching programs and movies at this time. Later it will have the DVD and VHS player connected to it to enjoy older moves that have been saved. The owner is wheelchair bound and goes to bed early so this is his main source of entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great quality
on October 16, 2025
Posted by: Lenchm1
[This review was collected as part of a promotion.] We watch a lot of sports, movies and streaming, great picture and color.
Love the size and it fits perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is better than expected
on October 17, 2025
Posted by: happyviewing
[This review was collected as part of a promotion.] We have enjoyed watching football and some of our favorite shows. The picture is clear from all angles
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good price, Great Picture
on October 17, 2025
Posted by: CoopersDad
[This review was collected as part of a promotion.] My wife really liked the quality of the picture on this tv. It was the clearest of the group we were looking at. These were the sub-1000 dollar sets. The short comings are there but it’s a short list. The unit is limited with only having 3 hdmi ports. I have to plug a 4th into a soundbar that was added on shortly after buying the tv. The remote, while simple looking gets most of the actions needed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is fantastic. Great picture and sound.
on October 17, 2025
Posted by: Donwhindy
[This review was collected as part of a promotion.] This smart TV is set up really well. Very easy to use and locate what we want to watch. My family is extremely happy we bought this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Sound is terrible
on October 17, 2025
Posted by: Littlebit
[This review was collected as part of a promotion.] Tv has good picture, but sound is terrible. Went out and bought sound bar just so we could hear it
Value
2
Response from Samsung USBy Samsung Specialist, October 20, 2025
Littlebit,
Thank you for purchasing Samsung’s Q7FB TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars (like the HW-QS700F) support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for purchasing Samsung’s Q7FB TV and for sharing your feedback on the sound quality. To ensure you’re experiencing the best possible audio, we first recommend checking that your TV is running the latest firmware. To do this, navigate to: Home > left directional key > Settings > Support > Software Update
If the sound still doesn’t meet your expectations, there are a few settings you can try adjusting:
Go to: Settings > All Settings > Sound > Sound Mode
• Standard: Balanced sound without emphasis on any one range
• Optimized: Enhanced effects and spacious sound
• Amplify: Boosts mid and high tones to make dialogue clearer
You can also explore Expert Settings to fine-tune options such as Balance, Equalizer, Auto Volume, and more to match your personal preferences.
If you're considering expanding your setup, Samsung’s Q- and S-Series Soundbars (like the HW-QS700F) support Q-Symphony, a feature that synchronizes your TV and soundbar speakers for an immersive 3D audio experience.
For further help adjusting your sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Not very user friendly
on October 18, 2025
Posted by: Dissatisfied
[This review was collected as part of a promotion.] No Users Manual included
Choosing channels is unnecessarily difficult
Finding/retrieving favorite channels is difficult
Choosing channels is unnecessarily difficult
Finding/retrieving favorite channels is difficult
Value
4
Written by a customer while visiting Samsung US