Customer reviews from Samsung US
Samsung - 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
103
4 Stars
21
3 Stars
6
2 Stars
1
1 Star
2
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
Great sharpness and clarity, love it
on June 4, 2025
Posted by: LuvSamung2
[This review was collected as part of a promotion.] All the above, gaming, streaming, video sharing, everything is super sharp. Very impressive
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung did not disappoint!
on June 21, 2025
Posted by: HouseOfSamsung
[This review was collected as part of a promotion.] I am a long-time fan of Samsung phones but this is the first TV that I purchased. The picture is clear and the sound is crisp. There have been a few glitches in the middle of programming and on start-up but a power off to reset usually does the trick. I really like the thinness of this model; fits great on a swivel, corner mount for the bedroom. I would purchase the Frame TV next time or this model again. If you are considering this one, it is a good buy, go for it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great TV!
on June 21, 2025
Posted by: Jaredmlemon
[This review was collected as part of a promotion.] Screen resolution is amazing, screensharing is quick and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Do not buy a samsung
on July 1, 2025
Posted by: Stubby
from New Hampshire
Do not buy a Samsung. I should have listened to people but I didn’t. I will never buy a Samsung tv. Every tv in my house will connect to a network just fine but this tv always says not connected to a network and then always says check your internet provider. It’s not my internet it’s the tvs. It’s also lags when trying to do the volume or navigate the guide. I’ve changed the picture several times and anything with a dark scene in a tv program is very hard to see. Very dark picture. But the network thing is very true if you read reviews.
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Specialist, July 1, 2025
Stubby,
Thank you for sharing your experience with the internet connection on your Samsung U8000F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs, as well as image quality and overall performance. To check for the latest version: Settings > Support > Software Update > Update Now
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your experience with the internet connection on your Samsung U8000F TV. Whether you're using Wi-Fi or a wired (LAN) connection, there are a few steps you can take to help resolve the issue:
1. Power Cycle Your Equipment. Unplug both your TV and router/modem from the wall outlet. Wait at least 30 seconds, then plug them back in and allow both devices to fully restart.
2. Check the Network Status. On your TV, go to: Home > left directional key > Settings > All Settings > Connection > Network > Network Status. This will help determine if the issue lies with the network or the TV.
3. Try a Different Connection Type. If you're using Wi-Fi, try connecting an Ethernet (LAN) cable directly from your router to the TV to test the connection. If you're using a wired connection, try switching to Wi-Fi to see if the issue persists.
4. Reestablish the Network Connection. Go to: Settings > All Settings > Connection > Network > Open Network Settings, and follow the prompts to reconnect to your Wi-Fi or wired network.
5. Update Firmware. Software updates can often resolve network bugs, as well as image quality and overall performance. To check for the latest version: Settings > Support > Software Update > Update Now
If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
We hope these tips help improve your experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect picture quality
on March 31, 2025
Posted by: Love2shop
[This review was collected as part of a promotion.] Absolutely love the new TV. From the smart features to the easy connections. The picture quality is to die for! Wouldn't choose another brand of TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes us all smarter
on April 8, 2025
Posted by: Spacitywayway
[This review was collected as part of a promotion.] I been intertwines and connects with all the different things in the house thanks it's so easy to make your house a smart house and teach you how and it helps you with other things such as your health and Wellness I'm a big Samsung fan anyway so it just works for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall great product
on April 11, 2025
Posted by: Jandro13
[This review was collected as part of a promotion.] I Use my Samsung TV to watch Netflix stream videos, sports all weekends, video games. Excellent joy with my family.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv!
on April 12, 2025
Posted by: Neo1123
[This review was collected as part of a promotion.] Great tv for streaming and playing video games, paired witha sound bar this is a great tv for the price
Value
5
Written by a customer while visiting Samsung US