Customer reviews from Samsung US
Samsung - 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
103
4 Stars
21
3 Stars
6
2 Stars
1
1 Star
2
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
4
TV is great, only one issue
on June 13, 2025
Posted by: Notreallysure
[This review was collected as part of a promotion.] Tv is awesome clear picture, great sound. Apps work fast and just as clear.
The only issue i had was the stock remote was not great, new remote and all is working perfectly
The only issue i had was the stock remote was not great, new remote and all is working perfectly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Cheap TV
on June 1, 2025
Posted by: mjb7302
The remote control is a joke. NO NUMBERS for changing channels. Cheap move by Samsung and wish I had realized before installing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Advisor, June 2, 2025
Hi mjb7302,
Thank you for your feedback. Please know the remote that comes with your TV has a number shortkey button available on the top left side of the remote control.
We also understand if you prefer to use a third-party remote.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~Samsung Advisor
Thank you for your feedback. Please know the remote that comes with your TV has a number shortkey button available on the top left side of the remote control.
We also understand if you prefer to use a third-party remote.
If you run into any trouble or have compatibility questions, Samsung Support is happy to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Screen
on May 5, 2025
Posted by: LovetoSEE
[This review was collected as part of a promotion.] Really really nice crap images nice i really like the new tv
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Picture Quality
on April 21, 2025
Posted by: CS1005
from Pennsylvania
75" Class Crystal UHD U8000F 4K Smart TV bought a week ago and not pleased with it. The picture quality is terrible. We even upgraded our cable box and that did not help. I have learned a lesson not to believe that the picture in the store will actually look that way at home. If I still had the box, I would return it. The only good thing was the price but what good is that if you are not happy with the product. Our last Samsung only lasted 7 years before the sides of the screen started to go dark and would need repaired. My husband wanted to change brands but I convinced him to stay with Samsung. I should have listened to him.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Samsung Advisor, April 21, 2025
We’re sorry to hear you’re not fully satisfied with the picture quality on your Samsung U8000F TV. If the image appears too dark, we suggest disabling certain energy-saving features, which can automatically adjust brightness and affect how the screen looks.
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode.
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
You can also adjust the Picture Mode to better suit your environment: Settings > All Settings > Picture > Picture Mode.
• Standard – Default mode for general viewing
• Dynamic – Brighter and clearer, ideal for well-lit rooms
• Movie – Best for dark room viewing
• Eco – Energy-saving mode
• Filmmaker Mode – Preserves content as intended by creators
To fine-tune brightness, go to: Home > left directional key > Settings > All Settings > Picture > Expert Settings, then adjust the Brightness level (0–50) to your preference.
Lastly, please make sure your TV is running the latest firmware: Home > Home > left directional key > Settings > Support > Software Update > Update Now
We hope these tips help improve your viewing experience. If you need further support, feel free to contact us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product, Price, & Quality
on May 17, 2025
Posted by: Ashley25
[This review was collected as part of a promotion.] I use my TV to listen to music from music streaming services. Also watch a lot of shows on other TV and movie streaming services. I love the design the slim form factor and the style. I love the tight bezel around the edge that doesn't allow for a lot of extra viewing or distractions.
The sound quality is great and the setup is easy and works well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful TV
on April 29, 2025
Posted by: SammyNerd83
[This review was collected as part of a promotion.] This is a beautiful tv with an AMAZING picture. The screen is bright (even with the anti-reflective coating) vivid, and has an amazing picture quality. Where i have some issues is that whether it's the processor or the ram, the smart functionality is slow (a lot) and sometimes even stutters a little in it's response to my inputs. Also I'm kinda annoyed that the smart remote this year is larger and takes batteries instead of being rechargeable. I understand it was probably a cost savings measure, I just don't like it. I really like the game mode. It's a great idea, it's implemented quite well. And the streaming games, although have occasional pretty bad latency (lag) issues, works great. Other then the issues I mentioned previously (which to be fair and completely honest are actually very minor) this is an exceptionally great tv for the price. This is an ABSOLUTELY amazing midrange tv. I just wish i could have afforded a neo-qled.
Value
4
Response from Samsung USBy Samsung Advisor, April 29, 2025
Hi Sammynerd83,
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Small office tv
on May 27, 2025
Posted by: Bruce145
[This review was collected as part of a promotion.] I got this tv to be in my office to display my laptops screen and play music in the background other times. Great and light weight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 3, 2025
Posted by: 123456
[This review was collected as part of a promotion.] Love the Pic and quality it really feels like ur in the movie
Value
5
Written by a customer while visiting Samsung US