Customer reviews from Samsung US
Samsung - 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.7
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
100
4 Stars
21
3 Stars
6
2 Stars
1
1 Star
2
76%of customers recommend this product.
(
13 out of
17)
Customer Reviews for Samsung - 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
❤️❤️❤️❤️❤️❤️❤️
on June 26, 2025
Posted by: MrsCAC2013
[This review was collected as part of a promotion.] We love how clear the picture is and how much better it is then any other tv we have owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Honest Review
on May 19, 2025
Posted by: BtheTvGuy
This tv is just ok. I came from last years 7200 model and it just doesn't feel like much of an upgrade. The UI is a tad bit faster but still not as snappy as i would like to see and sometimes still hangs up for a second or 2. The weakest things in this tv would be the back lighting and contrast. I have calibrated it to get an acceptable picture but not fantastic after some tweaking in the settings. However this tv does best in a low lighted room. I think this tv in general probably has worse lighting conditions on larger size screens. I think this tv is fine for a guest room or for the kids room but if you are buying as the main television for movies/sports ect. I would strongly recommend going up in tier anything above 55" on this model or going with the 7200 if its cheaper and in stock as its basically the same except for model design and new UI.
The sound is pretty much what you would expect it to be. Not great. But in fairness not many tv's come with great sound quality. that is what sound bars and home theater is made for.
Also if you are going to buy this exact size anyway (75") I believe the weight in specifications is wrong on this site. It says this tv weighs only 22.4 lbs which was a partial selling point to me but it is heavier than that. If i had to guess i would say probably around 40-45 lbs on the 75"
The sound is pretty much what you would expect it to be. Not great. But in fairness not many tv's come with great sound quality. that is what sound bars and home theater is made for.
Also if you are going to buy this exact size anyway (75") I believe the weight in specifications is wrong on this site. It says this tv weighs only 22.4 lbs which was a partial selling point to me but it is heavier than that. If i had to guess i would say probably around 40-45 lbs on the 75"
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Samsung Advisor, May 20, 2025
Hi BtheTvGuy,
Thank you for your purchase and detailed feedback. Please know your opinion is important to us and will be shared with our product design teams.
Also, thank you for letting us know about the incorrect specs. We are working on getting that fixed as quickly as possible.
You mentioned already adjusting the image, but I am going to share a few settings adjustments, just in case you have not tried these specific ones.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now.
To adjust the sound on your TV, go to Settings > All Settings > Sound > Sound Mode.
For further help adjusting your image/sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Thank you for your purchase and detailed feedback. Please know your opinion is important to us and will be shared with our product design teams.
Also, thank you for letting us know about the incorrect specs. We are working on getting that fixed as quickly as possible.
You mentioned already adjusting the image, but I am going to share a few settings adjustments, just in case you have not tried these specific ones.
First, try disabling certain energy-saving features that may be dimming the screen automatically. Go to: Settings > All Settings > General & Privacy > Power and Energy Saving, then turn off Brightness Optimization, Energy Saving Solution, Motion Lighting, and/or Contrast Enhancer.
Next, adjust the Picture Mode to better match your viewing environment: Settings > All Settings > Picture > Picture Mode and choose from the following:
• Dynamic – Brighter and clearer for well-lit rooms
• Standard – Balanced for most environments
• Movie – Ideal for watching in a dark room
• Eco – Designed for energy savings
• Filmmaker Mode – Preserves the creator’s original intent
You can also manually adjust brightness by going to: Settings > All Settings > Picture > Expert Settings > Brightness. Use the slider to set a level that suits your preferences (0–50).
Finally, we recommend making sure your TV has the latest software installed: Settings > Support > Software Update > Update Now.
To adjust the sound on your TV, go to Settings > All Settings > Sound > Sound Mode.
For further help adjusting your image/sound settings or finding the right soundbar for your space, feel free to reach Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or visit the Support link on our website for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
1
Bad Keyboard. Not full features.
on June 14, 2025
Posted by: Zanthus
Excitedly bought this last night. Turned it oh to go through setup. Got to WiFi code, brought up keyboard for WiFi password and NO HYPHEN ON KEYBOARD. HAD 2 UNDERLINES. The password for the WiFi system required a Hyphen. No work around. Being a senior, very, I took Samsungs AD of easy set up. May be, but need full keyboard. Had a couple of other seniors check. TV may be rear but can’t tell because can’t log into WiFi.
Response from Samsung USBy Samsung Advisor, June 16, 2025
Hi Zanthus,
Thank you for your feedback on the U8000F setup. To find the hyphen on your keyboard, go to the special characters on the right-hand side of the keyboard on your screen (It should be !#1), then on the third row from the top, one character in, you should see the hyphen. It is right below the @ symbol.
You can also connect your phone via the SmartThings app, which has a keyboard as well. Or if you'd rather have a full keyboard on your remote, you can utilize other Samsung IR remotes, or a third-party remote is also an option.
I hope this helps. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for your feedback on the U8000F setup. To find the hyphen on your keyboard, go to the special characters on the right-hand side of the keyboard on your screen (It should be !#1), then on the third row from the top, one character in, you should see the hyphen. It is right below the @ symbol.
You can also connect your phone via the SmartThings app, which has a keyboard as well. Or if you'd rather have a full keyboard on your remote, you can utilize other Samsung IR remotes, or a third-party remote is also an option.
I hope this helps. If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Blown away
on April 9, 2025
Posted by: JungleViewer
[This review was collected as part of a promotion.] The picture is so clear. I was able to easily connect my sound system. I'm even considering a larger size should I find one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing is the word for this Tv
on May 31, 2025
Posted by: Reeree
[This review was collected as part of a promotion.] This Samasunv TV is the absolute best all around I've never had a TV with so many options and features. The color sound and graphics on it are amazing as well. The experience you have is like being inside a movie theater daily. I love how you can attach your Samsung cellphones to it as well and also youru ear buds or other Samsung products and accessories. Playing video GMV on this TV is the best the graphics are like ones I've never seen on any other TV I've ever had. I will never go bsck and I will always purchase Samsung products from here on out. Thank you for this amazing TV and products!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's decent...
on June 2, 2025
Posted by: PickledPixiePie
[This review was collected as part of a promotion.] My biggest problem is the lag between the remote and the TV.
Value
3
Response from Samsung USBy Samsung Advisor, June 2, 2025
Hi PickledPixiePie,
We appreciate your feedback regarding remote performance. If your U8000F TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Change the batteries.
3. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
4. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding remote performance. If your U8000F TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Change the batteries.
3. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
4. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Multi-window
on June 10, 2025
Posted by: Ashana25
[This review was collected as part of a promotion.] I use this TV for streaming and playing games. It is fast processing also keep my recent and recommended list on a top. Love my TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but weird colors
on June 12, 2025
Posted by: Phenny
[This review was collected as part of a promotion.] Runs fast but looks washed out or way over exposed sometimes. Remote is nice and picture is great when it's working right.
Value
4
Written by a customer while visiting Samsung US