Customer reviews from lg.com
LG - 5.8 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 20K Burner - Stainless Steel
Average customer rating
4
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
41
4 Stars
11
3 Stars
7
2 Stars
5
1 Star
7
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for LG - 5.8 Cu. Ft. Slide-In Gas True Convection Smart Range with EasyClean, Air Fry and UltraHeat 20K Burner - Stainless Steel
Posted by: dw123456
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this during a kitchen remodel and while I did have to exchange the gas range due to a small gas leak in the oven, the replacement (and the speed of receiving the new oven) was excellent!
Pros: ease of use
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
3
Dont Air Fry
on July 6, 2024
Posted by: SynW
So far ok. Air fryer creates too much smoke. Even tried the convection roast option. Not good, but everything else is working well.
Response from lg.comBy LG, July 7, 2024
Hi there. Thank you for reaching us. I'm so sorry to hear that your LG Air Fryer, LSGL5833F, is not meeting your expectations. Specifically, you're experiencing excessive smoke while using it, even after trying the convection roast option. I can imagine how frustrating it must be to have a product not perform as promised.
I want to acknowledge your disappointment and apologize for the inconvenience. We understand that smoke production can be a serious issue, especially when cooking healthy and tasty meals. I'm glad to hear that other functions on the air fryer are working well, but we're committed to resolving the smoke issue.
I'd like to offer a solution to address this concern. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
I want to acknowledge your disappointment and apologize for the inconvenience. We understand that smoke production can be a serious issue, especially when cooking healthy and tasty meals. I'm glad to hear that other functions on the air fryer are working well, but we're committed to resolving the smoke issue.
I'd like to offer a solution to address this concern. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Written by a customer while visiting lg.com
Customer Rating
5
Another great product
on August 3, 2024
Posted by: Anonymous
from Maywood NJ
[This review was collected as part of a promotion.] Love the looks and performance. After I moved into my new house I bought this stove. Had a LG stove just like it in my old house. LG is top notch!
Pros: Quality, Style/Design, Features/Settings
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Best purchase ever!
on September 15, 2024
Posted by: ED2424
[This review was collected as part of a promotion.] I've been using my stove for the last 3 months and I love it! It has so many useful features and I have found it to work perfectly every time I have used it so far!
Written by a customer while visiting lg.com
Customer Rating
4
It's ok for now. A few complaints
on November 1, 2024
Posted by: jordangeorge
[This review was collected as part of a promotion.] Just moved into a new build. The warranty has long since expired.
The burner caps have discolored easily.
The broiler doesn't work well.
The broiler doesn't work well.
Written by a customer while visiting lg.com
Customer Rating
2
I would suggest looking at other options
on November 1, 2024
Posted by: maxTN
Came with the new house, top grates are too textured and make it hard to slide pans around. The middle burner is mostly useless and takes up valuable real estate on the stove top making you bring your pans to the edge.
The oven racks are thin and not very sturdy. The broiler will not light if the oven temp is above 400 degrees (and yes that is an undocumented feature).
The oven almost instantaneously loses heat 30-40 degrees when opened and takes way too long to recover
the Wifi and app are pointless, overall, i would suggest looking at other options
Response from lg.comBy true, LG Digital Care Team, November 4, 2024
Hey there, we appreciate you taking the time to share this feedback. It’s clear you’re hoping for a cooking setup that makes everything from daily prep to more complex recipes feel smooth and efficient. Your comments on the grate texture, middle burner, oven rack sturdiness, broiler function, and WiFi/app usefulness highlight areas where we can aim to refine the design. If you’d like, please reach out to us directly at @LGUSSupport. We’d be happy to explore options together and make sure you’re getting the best possible experience with your range. ^ Diego
Written by a customer while visiting lg.com
Customer Rating
2
Poor oven temp regulation
on November 23, 2024
Posted by: Co77
This range came installed in a new house in June 2022. The oven does not maintain temperature correctly. I initially thought my baked goods weren't coming out right because we moved across the country and the humidity is different, but I recently realized that the real problem is the oven itself. I have tried to calibrate the oven temp a few times and it will heat to initial temp but once there is something in the oven to cook it does not maintain temp and falls by 30-40 degrees with no recovery unless I turn the oven off and back on to the set temperature. Save yourself a huge headache and do not buy this range!
Response from lg.comBy LG Digital Care Team, November 25, 2024
Hey there! We want you to have the best experience with your LG range in your new home so you can make many delicious foods. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh
Written by a customer while visiting lg.com
Customer Rating
5
Lg Stove with Great Details & Looks Amazing.
on December 1, 2024
Posted by: Lg Stove Appliance
[This review was collected as part of a promotion.] The lg stove is Very Good brand & looks Beautiful. Does its job to the T. I highly Recommend this Stove.
Response from lg.comBy LG Digital Care Team, March 19, 2025
Hey there. Thanks for your feedback on your LG range! We're thrilled you're enjoying its beautiful design and reliable performance. It's great to know it's making cooking a more enjoyable experience for you. We appreciate your recommendation! For more feedback or questions, private message us on social media @LGUSSupport. Thanks for making LG a part of your kitchen! ^David
Written by a customer while visiting lg.com