Customer reviews from frigidaire.com
Frigidaire - Professional 30 in. Wide 4 Elements Built-In Electric Induction Cooktop - Stainless Steel
Average customer rating
4.8
(35 Reviews)
Rating breakdown 35 reviews
5 Stars
32
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
Customer Reviews for Frigidaire - Professional 30 in. Wide 4 Elements Built-In Electric Induction Cooktop - Stainless Steel
Customer Rating
5
Great product
on October 3, 2026
Posted by: tdt010
[This review was collected as part of a promotion.] We replaced a gallery model with the professional. Love the term knobs one the only ones in the market that offers this.
Response from frigidaire.comBy Angel, Online Outreach Specialists, October 6, 2026
Hi, tdt010! Thank you for sharing your experience! We're thrilled to hear that you're enjoying your Frigidaire Professional Induction Cooktop. It's wonderful that the transition from your previous Gallery model has been a positive one. We're especially pleased to know that you love the control knobs, a feature that helps set this cooktop apart and provides the hands-on cooking experience many owners appreciate. Thank you for choosing Frigidaire and for your continued trust in our products.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We appreciate your loyalty and are always happy to assist. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST. We appreciate your loyalty and are always happy to assist. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works good, however glass cracks easily
on September 27, 2026
Posted by: B I b27
[This review was collected as part of a promotion.] The professional line induction cooktop works good. It heats up pots and pans quickly. Just beware, the glass does Crack very easily and getting it replaced has been taking over a week and counting.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 28, 2026
Hi B I b27, thank you for taking the time to share your detailed feedback. We’re glad to hear that your Frigidaire Professional induction cooktop heats pots and pans quickly and is performing well. We’re sorry to hear about the cracked glass surface and the delay you’ve experienced while waiting for a replacement. We understand how frustrating this can be, especially when you’re waiting to have your cooktop fully restored.
As a basic troubleshooting and care step, please avoid placing hot cookware directly onto the glass surface and do not use the cooktop if the glass is cracked, as continued use could create a safety concern. We also recommend avoiding impacts or sliding cookware across the surface to help prevent damage.
For additional assistance or to review your service status, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can assist with the appropriate next steps.
— Reed
As a basic troubleshooting and care step, please avoid placing hot cookware directly onto the glass surface and do not use the cooktop if the glass is cracked, as continued use could create a safety concern. We also recommend avoiding impacts or sliding cookware across the surface to help prevent damage.
For additional assistance or to review your service status, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can assist with the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
love this cooktop
on September 21, 2026
Posted by: SHecht
[This review was collected as part of a promotion.] Not only does it function like I was hoping but it looks great and easy to clean.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 24, 2026
Hello SHecht, thank you for the fantastic feedback! We’re thrilled to hear that you’re loving your new Frigidaire cooktop and that it not only performs the way you hoped but also looks great and is easy to clean. We truly appreciate you choosing Frigidaire and taking the time to share your experience!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent cooktop
on September 11, 2026
Posted by: AP26
[This review was collected as part of a promotion.] Fantastic cooktop, heats up so quickly. Easy to control, easy to clean. Fit our existing cutout perfectly and was straightforward to install. Makes cooking a real joy!
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 15, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your new cooktop heats up quickly and is easy to control and clean. It’s wonderful to know that the performance has made cooking such a joy.
We’re also pleased that the cooktop fit your existing cutout perfectly and that the installation was straightforward. We truly appreciate you sharing your experience and are happy to know it has been such a great fit for your kitchen.
Thank you for choosing this appliance. We appreciate your support and are glad you’re enjoying your new cooktop. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
We’re also pleased that the cooktop fit your existing cutout perfectly and that the installation was straightforward. We truly appreciate you sharing your experience and are happy to know it has been such a great fit for your kitchen.
Thank you for choosing this appliance. We appreciate your support and are glad you’re enjoying your new cooktop. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Now We’re Cookin’
on September 11, 2026
Posted by: Reddeb61
Easy to use, easy to clean
Response from frigidaire.comBy Chris, Online Outreach Specialist, September 11, 2026
Dear Valued Customer,
Thank you for the great 5-star review! ⭐⭐⭐⭐⭐ We’re so glad to hear that your Frigidaire range is easy to use and easy to clean. That’s exactly the kind of convenience we love to deliver. Happy cooking, and thank you for choosing Frigidaire!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Thank you again for taking the time to share your feedback and for being a valued customer. We hope you continue to enjoy your Frigidaire refrigerator!
Best regards,
Chris
Thank you for the great 5-star review! ⭐⭐⭐⭐⭐ We’re so glad to hear that your Frigidaire range is easy to use and easy to clean. That’s exactly the kind of convenience we love to deliver. Happy cooking, and thank you for choosing Frigidaire!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at www.frigidaire.com or contact our Customer Care Team at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Thank you again for taking the time to share your feedback and for being a valued customer. We hope you continue to enjoy your Frigidaire refrigerator!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
best purchase in years
on September 6, 2026
Posted by: greatday
[This review was collected as part of a promotion.] After 26 years of an electric coil 4 burner cooktop- this induction cooktop is a dream. Heats up fast and such a clean look.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 10, 2026
Hello Greatday, thank you for sharing your fantastic feedback! We’re thrilled to hear that your new Frigidaire induction cooktop feels like your best purchase in years. After 26 years with an electric coil cooktop, it’s wonderful to know you’re enjoying the fast heating and clean, modern look. We hope it continues to make cooking a more enjoyable experience for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Extremely satisfied with my new induction cooktop
on August 23, 2026
Posted by: Easier cooking
[This review was collected as part of a promotion.] This is my first adventure into induction cooking and I really like it. Food heats up quickly and I can easily control the heat. The cooktop is very easy to clean too. Would definitely recommend this to friends and family.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 26, 2026
Hi there. Thank you for sharing your experience with induction cooking! We’re thrilled to hear you’re enjoying the fast heating, precise temperature control, and easy-to-clean cooktop. It’s wonderful to know you would recommend your Frigidaire appliance to friends and family. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better, faster, easier
on August 13, 2026
Posted by: Johnnyb2
[This review was collected as part of a promotion.] Very happy with our new induction stovetop. Got rid of our radiant unit because it was slow and kept way to hot for to long after cooking. Can’t imagine it was all that efficient with a lot of wasted heat. Paid more for this one to get the real turning knobs, great decision. Very happy with it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 13, 2026
Hi Johnnyb2, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're very happy with your new Frigidaire Induction Cooktop. It's great to know that you appreciate the faster cooking and the convenience of the real turning knobs.
Thank you for choosing Frigidaire. We hope you continue to enjoy your cooktop for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope you continue to enjoy your cooktop for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com