Customer reviews from Samsung US
SAMSUNG Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Average customer rating
4.8
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
46
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
39 out of
39)
Customer Reviews for SAMSUNG Q-Series Soundbar HW-Q990F 11.1.4 ch w/ Subwoofer and Rear Speaker - Graphite Black
Customer Rating
5
Very clear and simple
on March 29, 2025
Posted by: SamsungLover
[This review was collected as part of a promotion.] It's a very simple product to put together and be able to connect it to a samsung tv, i love being able to have clear and good audio when watching my movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The soundbar on the market has seen!!
on April 21, 2025
Posted by: SWIFTENTRY23
[This review was collected as part of a promotion.] The Q Series 11.1.4 ch Soundbar with Subwoofer and Rear Speakers (2025) has redefined how I hear everything. Whether I’m gaming, watching movies, catching a big game, working, or attending virtual classes, the sound is nothing short of phenomenal. The clarity, depth, and spatial audio truly create a 360° immersive experience, you don’t just hear it, you feel it. Explosions rumble, dialogue is crisp, and even the subtlest sound cues are crystal clear.
For gaming, it gives me an edge with precise directional audio. For movies and sports, it's like being in the theater or stadium. And when I’m working or in class, the voice enhancement keeps everything sharp and easy to follow. Pairing with my Samsung Neo QLED TV was seamless, and the synergy between them is unreal. It’s not just a sound system, it’s an experience. The Q Series soundbar setup delivers unmatched audio power and elegance for every part of my day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No need to upgrade
on April 23, 2025
Posted by: Unimpressed
[This review was collected as part of a promotion.] I bought this device after watching video after video of reviews the HW-Q990F. I was sold on reviews and bought this device. I upgraded from the HW-Q990C. I really wanted to see how the dual subs would sound since i had been wanting and waiting for samsung to do this. Well let me say i was not happy at all. Samsung in my opinion your to conservative with the bass sound. The fact that you have a box that does not breath nor even meets the metrics for a dual subwoofer makes no sense. More speakers and less space for them to operate does not equal greater sound. In an American market people want that deep bass for their sound sound especially when your offering dolby atmos. I will say this, the soundbar and towers are amazing for the updated device. The subwoofer needs to go back to the drawing board and remember your dealing with American rooms that have a lot more room then your testing areas. I would just offer a system with dual subwoofers similar to the HW-Q990C-D.
Value
2
Response from Samsung USBy Samsung Solutions, April 25, 2025
Hi Unimpressed,
Thank you for taking the time to share your feedback on the Samsung HW-Q990F Soundbar. We’re sorry to hear that the subwoofer didn’t meet your expectations, especially after upgrading from the HW-Q990C.
We designed the HW-Q990F’s subwoofer to deliver powerful, precise low-end sound with AI-optimized control that minimizes distortion, while maintaining a more compact form to better fit modern living spaces. That said, we understand bass performance is a personal preference, and your input is incredibly valuable. We’ll be sharing your thoughts with our product team for future consideration.
If you'd like to fine-tune the bass to better suit your space and preferences, here are a few ways you can adjust it:
Using the Remote:
• Press the WOOFER button to adjust bass between -12 and +6.
• Press in to reset to level 0.
Tone Control:
• Tap the TONE CONTROL button to modify both bass and treble from -6 to +6.
SmartThings App:
• Connect your soundbar to Wi-Fi and use the SmartThings app on your iOS or Android device for more intuitive control and visual feedback of your audio settings.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Thank you for taking the time to share your feedback on the Samsung HW-Q990F Soundbar. We’re sorry to hear that the subwoofer didn’t meet your expectations, especially after upgrading from the HW-Q990C.
We designed the HW-Q990F’s subwoofer to deliver powerful, precise low-end sound with AI-optimized control that minimizes distortion, while maintaining a more compact form to better fit modern living spaces. That said, we understand bass performance is a personal preference, and your input is incredibly valuable. We’ll be sharing your thoughts with our product team for future consideration.
If you'd like to fine-tune the bass to better suit your space and preferences, here are a few ways you can adjust it:
Using the Remote:
• Press the WOOFER button to adjust bass between -12 and +6.
• Press in to reset to level 0.
Tone Control:
• Tap the TONE CONTROL button to modify both bass and treble from -6 to +6.
SmartThings App:
• Connect your soundbar to Wi-Fi and use the SmartThings app on your iOS or Android device for more intuitive control and visual feedback of your audio settings.
If we can help with anything else, please call us at 1-800-SAMSUNG (Ask for Soundbars), 8 AM – 12 AM EST, 7 days a week. Live Chat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
4
Incredible sound
on April 19, 2025
Posted by: JLiegs
[This review was collected as part of a promotion.] This system sounds terrific. Atmos content is immersive, and the new dual channel sub sounds crisp and concise, is a huge improvement over the old single channel. However, 2 things I'm disappointed with. 1) the kit isnt black like the product photos lead the kit to be; its a dark Grey that doesn't match my NeoQLED, so my set looks mismatched. Secondly, there is a very noticeable wave/defect in the soundbars plastic that's easily seen. I expected better build quality given the price point.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big, Bold Sound
on March 27, 2025
Posted by: Roteldip24
from Venus
[This review was collected as part of a promotion.] The Samsung Q990F soundbar is truly a game-changer when it comes to home audio. Paired with my Samsung TV, it delivers an immersive experience that makes watching movies, shows, and sports feel like being in a theater. The sound quality is crystal-clear, with rich bass and detailed highs that bring every scene to life. The Dolby Atmos feature adds a new dimension to the audio, creating an enveloping soundscape that’s simply breathtaking.
The included subwoofer is a powerhouse, delivering deep, thundering bass that you can feel in your chest—perfect for those intense action scenes or booming music tracks. The side speakers are equally impressive, adding a layer of spatial sound that enhances the surround experience. Together, the setup creates a fully immersive audio environment that draws you right into the heart of the action.
Setup was a breeze, and the seamless integration with my Samsung TV means that I can control both devices effortlessly. The sleek design of the soundbar and its components complements the TV beautifully, making it a stylish addition to my living room. Whether it’s for watching a blockbuster or enjoying a quiet music session, the Samsung Q990F soundbar, subwoofer, and side speakers exceed all expectations. It’s a must-have for anyone looking to elevate their entertainment experience!
The included subwoofer is a powerhouse, delivering deep, thundering bass that you can feel in your chest—perfect for those intense action scenes or booming music tracks. The side speakers are equally impressive, adding a layer of spatial sound that enhances the surround experience. Together, the setup creates a fully immersive audio environment that draws you right into the heart of the action.
Setup was a breeze, and the seamless integration with my Samsung TV means that I can control both devices effortlessly. The sleek design of the soundbar and its components complements the TV beautifully, making it a stylish addition to my living room. Whether it’s for watching a blockbuster or enjoying a quiet music session, the Samsung Q990F soundbar, subwoofer, and side speakers exceed all expectations. It’s a must-have for anyone looking to elevate their entertainment experience!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Effortless Atmos Surround Sound
on March 27, 2025
Posted by: Anonymous
from Redmond
[This review was collected as part of a promotion.] Samsung HW-Q990F soundbar is a high end option for home audio with an immersive 11.1.4-channel which takes surround sound to a new level for any soundbar. This soundbar setup includes a main unit, a newly designed dual driver subwoofer, and two wireless rear speakers which creates a truly magical surround sound.
The HW-Q990F is designed to fit neatly under most TV with stylish curvy main body housing multiple drives, placed perfectly to handle all the sound direction delivering a multidimensional audio experience.
Q990F is engineered for clear and versatile sound across music, movies and gaming content. I found sound profile to be well-balanced and neutral which ensures that vocal and instruments sounds are accurate. Newly designed dual firing subwoofer delivers deep and punchy bass enhancing electric music experience.
Movie watchers will love the Dolby Codecs available including Dolby Atmos and DTS:X compatibility. Soundbar and rear speakers generates a powerful, spacious and immersive sound scape. I watched Top Gun old and new one it felt really good to hear flying action sequences and felt very much lifelike.
HW-Q990F supports HDMI 2.1 support for 4K at 120Hz passthrough. It is really helpful with XBOX Series X or PS 5.
Soundbar with Smart Things App allows variety of audio customization options and sound presets. Allowing users to customize as per personal listening experience. Additionally, t also supports Spotify Connect, AirPlay as well as BlueTooth connectivity.
Users would love the HW-Q990F for its sound quality at the same time ease of setup. No pairing is required between devices and everything starts working magically after the Power connection. I'm using HDMI eARC with my Samsung TV but it would work with Optical Cable as well.
Conclusion
Conclusion
Samsung HW-Q990F is a perfect choice who doesn't want to compromise with Audio quality without buying Receiver, Amplifier and separate speakers.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung HW-Q990F: The Ultimate Wireless Soundbar
on March 28, 2025
Posted by: AnthonyRomano1324
from Brooklyn
[This review was collected as part of a promotion.] The Samsung HW-Q990F is the most advanced soundbar I’ve ever experienced. As a tech enthusiast, I’ve tested many high-end audio systems, but this delivers true 11.1.4-channel surround sound with wireless Dolby Atmos and AI-driven sound calibration, making it a game-changer for home audio.
Immersive 11.1.4-Channel Surround Sound
With up-firing, side-firing, and dedicated rear speakers, this system creates an expansive soundstage where every detail is precisely placed. Explosions rumble behind you, voices are crystal clear, and ambient effects move fluidly through the space, delivering theater-grade immersion.
Wireless Dolby Atmos and Q-Symphony
Samsung’s wireless Dolby Atmos eliminates the need for HDMI cables while maintaining pristine, object-based audio that moves freely above and around you. Q-Symphony enhances this further by synchronizing with compatible Samsung TVs, expanding the soundstage and adding depth and realism.
Dual-Subwoofer System for Powerful, Controlled Bass
Inspired by the HW-Q990D, Samsung has added a smaller, secondary subwoofer alongside the primary one. This setup delivers deep, punchy bass without overwhelming the mix, providing more placement flexibility without sacrificing impact.
AI-Optimized Sound and Game Mode Pro
Space Fit Sound Pro Plus automatically analyzes the room’s acoustics, fine-tuning audio for perfect balance. Active Voice Amplifier Pro ensures dialogue remains crisp by adjusting voices in real-time based on background noise. Game Mode Pro provides precise directional audio for competitive gaming.
Final Verdict
With industry-leading wireless technology, adaptive AI tuning, and a refined subwoofer system, the HW-Q990F delivers the most immersive home theater experience available in a soundbar. It’s an absolute must-have for audiophiles, gamers, and movie lovers who demand top-tier performance.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Samsung HW-Q990F - A 5-Star Soundbar
on March 28, 2025
Posted by: Fxb5293
from Modesto
[This review was collected as part of a promotion.] The Samsung HW-Q990F is hands-down one of the best home theater soundbars available today. Samsung has taken everything great about its previous flagship models and refined it further, delivering a truly immersive 11.1.4-channel experience that brings movies, music, and gaming to life in a way few soundbars truly can.
From the moment you power it on, the HW-Q990F fills the room with breathtaking clarity and depth. The Dolby Atmos and DTS:X support ensure that sound moves around you in three-dimensional space, making action scenes, dialogue, and music sound more dynamic than ever. The redesigned dual 8-inch subwoofer adds tight, powerful bass that you can actually feel without it overpowering the mids and highs.
The rear speakers are truly wireless and do an excellent job of creating an expansive soundstage. Whether it’s a whisper in a quiet scene or a full-blown explosion, the Q990F delivers cinematic sound that rivals high-end home theater systems. I love that the main soundbar can be off and sound can only come out of the rear speakers for more quiet listening. Should you choose to they can also act as front speakers.
Samsung has kept a sleek and premium design, making it easy to integrate into any setup. The soundbar itself is well-built, and the new subwoofer design not only enhances performance but also blends better into a living space as it is smaller from previous years.
With Wi-Fi, Bluetooth, Chromecast, Spotify Connect, and HDMI eARC, connectivity is top-tier. The integration of Samsung’s Q-Symphony technology allows it to work seamlessly with my Samsung Q90B, making the entire soundscape even more immersive. Another standout feature is the Eclipsa Audio format, which Samsung developed with Google, promising even greater spatial audio realism.
The Samsung HW-Q990F is simply the best soundbar system for 2025, delivering room-filling, theater-quality sound with deep bass, crystal-clear dialogue, and unmatched immersion. If you want the ultimate home theater experience without dealing with a complicated AV receiver setup, this is THE soundbar to get. Five stars all the way!
I would recommend this to a friend!
Response from The InsidersBy Samsung Solutions, March 28, 2025
Hello Fxb5293,
Thank you for your review! It’s great to hear that pairing your HW-Q990F Soundbar with your Samsung TV has unlocked a new level of audio. With Q-Symphony, you’ll experience content like never before as your speakers work together to optimize all audio channels to operate as one.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Thank you for your review! It’s great to hear that pairing your HW-Q990F Soundbar with your Samsung TV has unlocked a new level of audio. With Q-Symphony, you’ll experience content like never before as your speakers work together to optimize all audio channels to operate as one.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG (Ask for Soundbars), 8AM - 12AM EST, 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting The Insiders