Customer reviews from https://www.asus.com
ASUS - TUF Gaming 27" FHD IPS 180Hz 1ms Gaming Monitor with FreeSync Premium and HDR (DisplayPort, HDMI) - Black
Average customer rating
3.7
(3 Reviews)
Rating breakdown 3 reviews
5 Stars
2
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
0%of customers recommend this product.
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0 out of
1)
Customer Reviews for ASUS - TUF Gaming 27" FHD IPS 180Hz 1ms Gaming Monitor with FreeSync Premium and HDR (DisplayPort, HDMI) - Black
Posted by: Nope
from Nope
Frequency of use:Daily
Verified Purchase:Yes
Monitor failed after a short time of owning it. Took nearly 3 months and a lot of run around to get a replacement. I won’t buy another asus product.
No, I would not recommend this to a friend.
Response from https://www.asus.comBy CLM, July 24, 2026
Dear Nope,
Thank you for your comment.
We do understand your dissatisfaction with your recent customer service experience and the inconvenience this may have caused if the monitor failed after a short time of owning it. All products undergo intensive quality control testing and inspections, and are built to last, issue you experienced with the monitor is random.
We do value our customers and take the negative customer service experience very seriously. This is not the quality of service expected from ASUS. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your dissatisfaction with your recent customer service experience and the inconvenience this may have caused if the monitor failed after a short time of owning it. All products undergo intensive quality control testing and inspections, and are built to last, issue you experienced with the monitor is random.
We do value our customers and take the negative customer service experience very seriously. This is not the quality of service expected from ASUS. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. If you need further assistance with the product, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Jayce B.
from Colona, Il
Frequency of use:Daily
Verified Purchase:Yes
This monitor is very easy to setup and the quality is great! For the price you pay I would strongly recommend getting this product!
Written by a customer while visiting https://www.asus.com
Posted by: Day trader
from South West, Florida
Frequency of use:Daily
Verified Purchase:Yes
Bought 2 of these screens for our crypto day trading. Been working great so far. Very clear, no glare, easy to hook up. Will likely buy a couple more in the near future.
Written by a customer while visiting https://www.asus.com