Customer reviews from lg.com
LG - gram Pro 2in1 16" OLED Touch Screen Laptop - Intel Core Ultra7 255H with 16GB RAM - 1TB SSD - Obsidian Black
Average customer rating
4
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for LG - gram Pro 2in1 16" OLED Touch Screen Laptop - Intel Core Ultra7 255H with 16GB RAM - 1TB SSD - Obsidian Black
Customer Rating
4
Awesome Laptop!
on April 28, 2025
Posted by: lisa07632
from Hackensack, NJ
I am a LG employee and I received this product for free in exchange for my honest review. All opinions expressed in this post are personal and should not be attributed to LG
I can’t believe I was chosen to receive this product as part of an employee ambassador program. The 16” LG gram 2-in-1 has a beautiful, bright display and despite its size is super light and easy to carry.
I charged my laptop battery and it kept up with me for most of the day. When left in sleep mode, the battery level barely changed even after not using the laptop for a few days.
The laptop appears to be fast in terms of performance. I have not used it for heavy tasks yet but have so far not noticed any lag or stuttering when loading webpages or streaming.
The display has 360° hinges allowing you to use the laptop as a tablet. The touch screen is very responsive - I had to turn down the sensitivity! It registers even the lightest of touches with precision.
It comes with a stylus included and it conveniently attaches to the right of the gram by magnet. I did have to knock off a star as the stylus stopped working. It worked the first few days after setting up but has stopped working two weeks later. I tried looking up support pages to troubleshoot but am having trouble finding anything related to my topic.
Overall, what a fantastic product from LG. It’s great for those who have to commute to school or work as the lightweight design doesn’t add weight to your tired shoulders after a long day. It’s also great for creators who want the flexibility of designing and drawing by hand to bring your content to life.
Pros: ease of use, battery, Style/Design, Performance
Quality
5
Features
5
Value
4
Response from lg.comBy LG Digital Care Team, May 7, 2025
Thanks so much for sharing your experience, Lisa—we’re thrilled to hear your 2025 LG Gram Pro 2-in-1 is helping you power through your day with ease! From the ultra-lightweight feel to the stunning display and battery life, it sounds like you’re making the most of every feature.
We’d love to help look further into your stylus to get it registering smoothly again. If you haven’t already, feel free to reach out to us on social media @LGUSSupport so we can take a closer look together! 🖊💻 *Joseph
We’d love to help look further into your stylus to get it registering smoothly again. If you haven’t already, feel free to reach out to us on social media @LGUSSupport so we can take a closer look together! 🖊💻 *Joseph
Written by a customer while visiting lg.com
