Customer reviews from Samsung US
Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(1,176 Reviews)
Rating breakdown 1,176 reviews
5 Stars
946
4 Stars
178
3 Stars
30
2 Stars
8
1 Star
14
95%of customers recommend this product.
(
323 out of
339)
Customer Reviews for Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Literally Amazing
on February 5, 2026
Posted by: Mrnda80
from Tucson, AZ
[This review was collected as part of a promotion.] This television is better than any movie theatre I've been to. The color is crisp, the contrast is outstanding, and I almost feel like I'm inside it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features, nice brightness
on February 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] TV is really nice, love the brightness, I really recommend Samsung over Sony.
Written by a customer while visiting Samsung US
Customer Rating
5
Smart television
on February 5, 2026
Posted by: Deb57
[This review was collected as part of a promotion.] Love my new television. Thank you. This television is so amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution
on February 5, 2026
Posted by: Terri Illinois
from Chicago, Illinois
[This review was collected as part of a promotion.] Great resolution, features and easy set up. Great for the price.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lovely pictures and features
on February 5, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The resolutions of the picture was absolutely awesome.
Written by a customer while visiting Samsung US
Customer Rating
3
Hardware is terrific! Software, not so much.
on February 5, 2026
Posted by: Bruce
[This review was collected as part of a promotion.] The TV is wonderful. Sharp picture and a great view. Obtaining and using apps, however, is not intuitive. Also fast forwarding and rewinding using the provided remote does not show what is being skipped over maki it difficult to, for example, fast forward through the opening credits because you cannot see when they end. Also, signing into an app through our service provider is not an option and is very inconvenient. If fact, that is so inconvenient I would not have bought the tv had I known that. Must be a problem with the software.
Response from Samsung USBy Samsung Specialist, February 5, 2026
Bruce,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV
on February 5, 2026
Posted by: Tom53
[This review was collected as part of a promotion.] The only problem I have with the tv is with one show on mtv. When it comes back from a commercial the sound varies. Sometimes higher and sometimes lower.
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution
on February 5, 2026
Posted by: Franky
from Ocala florida
[This review was collected as part of a promotion.] Great product so far no complaints. I will keep testing all the features On this TV.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US