Customer reviews from Samsung US
Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(1,176 Reviews)
Rating breakdown 1,176 reviews
5 Stars
946
4 Stars
178
3 Stars
30
2 Stars
8
1 Star
14
95%of customers recommend this product.
(
323 out of
339)
Customer Reviews for Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Best smart tv I ever owned great picture
on January 5, 2026
Posted by: Ljshoes64
from Arkansas
Very good quality picture ,easy to setup, definitely recommend
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on January 5, 2026
Posted by: Al G
Excellent picture quality...easy to set up
Great price
Great price
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV pictures
on January 9, 2026
Posted by: Love Samsung
from MS
TV plays great pictures. I love Samsung products. Easy to set up.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Blue Tooth issue
on January 12, 2026
Posted by: Ramjet
Blue Tooth issue:
I purchased two Blue Tooth headphones so either or both my wife and I can watch TV and not disturb the other or others in the house.
I purchased two Blue Tooth headphones so either or both my wife and I can watch TV and not disturb the other or others in the house.
But, the Blue tooth connection process is a Pain each time. I would hope that once the headphones are paired with the TV they would automatically connect. But, I must respond for the 2nd Headphone to select I want it connected too. Also, the prompt to connect is always in the upper left corner and get hidden at times.
Response from Samsung USBy Samsung Specialist, January 13, 2026
Ramjet,
We appreciate your feedback on Bluetooth connectivity. Please note that some settings, such as Bluetooth, are designed to function on demand. When the TV powers off, the Bluetooth device will disconnect and won’t automatically reconnect. You’ll need to manually pair the device again when you want to use it.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
We appreciate your feedback on Bluetooth connectivity. Please note that some settings, such as Bluetooth, are designed to function on demand. When the TV powers off, the Bluetooth device will disconnect and won’t automatically reconnect. You’ll need to manually pair the device again when you want to use it.
If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great Picture
on January 17, 2026
Posted by: Rich
Great clarity and vivid colors. I appreciated the deep contrast available to offer a resounding picture that I was able to adjust to.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv!
on January 20, 2026
Posted by: Sweetpea
from Virginia
Crystal clear picture with vivid colors. Best television that I’ve ever had. Will definitely be buying Samsung again!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Signal transmission delays
on January 20, 2026
Posted by: Bsaavedra24
It seems that Samsung TVs All have fbe same manufacturer defect! The Remote control and the TV do not speak to or transmit there signal immediately, causing delays, freezes, glitches, needs to restart or reboot, and just ANNOYING! Every model I have no matter the size!
Response from Samsung USBy Samsung Specialist, January 20, 2026
Bsaavedra24,
We appreciate your feedback regarding remote performance. If your Q7FD TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding remote performance. If your Q7FD TV is responding slowly or inconsistently to the remote, try the following steps:
1. Re-pair the remote – Stand within 1 foot of your TV and press Return and Play/Pause simultaneously for at least 5 seconds. A message should appear confirming it's connected.
2. Check the battery level – Go to: Home > left directional key > Settings > All Settings > General & Privacy > Remote Control
3. Ensure proper charging – SolarCell Remotes can charge using:
o Room light or direct sunlight (solar panel should face light source)
o USB-C cable (preferably Samsung-branded)
4. Update your TV’s firmware – Go to: Settings > Support > Software Update > Update Now
5. Run Device Care to clear memory and close background apps that may slow performance: Settings > Support > Device Care > Start Device Care
If these steps don’t resolve the issue, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on January 20, 2026
Posted by: MommyFish
Product is great and meets every need as far as a television experience goes
Written by a customer while visiting Samsung US