Customer reviews from Samsung US
Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(1,176 Reviews)
Rating breakdown 1,176 reviews
5 Stars
946
4 Stars
178
3 Stars
30
2 Stars
8
1 Star
14
95%of customers recommend this product.
(
323 out of
339)
Customer Reviews for Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Great picture
on April 16, 2025
Posted by: Lovemovies
[This review was collected as part of a promotion.] Love the picture on this TV, so bright and crisp. Great for movies and sports. Old movies too. Not crazy about the remote though. The scrolling button is hard to use for older people. It really needs changed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is number 1!!!!!!
on April 10, 2025
Posted by: Ajtveteran
[This review was collected as part of a promotion.] This television offers exceptional picture quality. The integration with my Samsung soundbar, leveraging Q-Symphony technology, transforms the smaller screen size into a superior audio-visual experience. I commend Samsung for its Veterans discount program; it is greatly appreciated. I am a loyal Samsung customer, recognizing the company's excellence in electronics. Thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Smart TV review
on April 12, 2025
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I couldn't be happier with any other tv I've had several different ones but this one takes the cake
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Television
on April 13, 2025
Posted by: Television
[This review was collected as part of a promotion.] I absolutely love this TV. The picture quality is amazing. I get compliments on it from my company. Every time they are here watching it. They cannot believe the clarity of the picture. They are impressed with it all the time every time we watch movies they cannot believe how clear it is, and they are just amazed with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on May 10, 2025
Posted by: Cherielynn00
[This review was collected as part of a promotion.] Love this tv. Great picture quality. Updates for TV to run smoothly and add great features. Fast response time with the remote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome pictures and easy to add apps for streamin
on October 6, 2025
Posted by: Ddush0513
[This review was collected as part of a promotion.] The Samsung in my room i use for school easily cast my crome book to the TV during classes making the picture alott easier to see and making it much easier to retain the information I am given during my online classes definitely a game changer much easier then trying to get comfortable and pay attention to such a small screen on my laptop or my chrome book also nice to watch football and movies on as well as hooking up my surround sound is easy with the Bluetooth features making it nice to listen to music and watching movies in high Def with the surround sound makes you feel like your right in the movie
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product iss worth every cent.
on October 8, 2025
Posted by: Lovetospendmoney
[This review was collected as part of a promotion.] I love my Samsung led TV. The colors are so brite and it makes you feel like your live whatever your watching..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Regretful Purchase
on January 20, 2026
Posted by: Unhappy
from Winston-Salem, N.C.
We do not like this TV. While the picture quality is fine the software and remote both seem to have been designed by a 5 yr old. Very disappointing. Wish we had not bought it.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
1
Value
2
Response from Samsung USBy Samsung Specialist, January 20, 2026
Unhappy,
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7FD TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate you sharing your experience. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7FD TV model to view or download the available guides.
The e-Manual & Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
For additional guidance, your TV also includes Accessibility features designed to assist with navigation and remote use.
• Learn Menu Screen provides audio guidance for on-screen menus by announcing the name and function of each item as you scroll – without making any changes. This is especially helpful for users who are visually impaired or new to Smart TV menus. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
• Learn TV Remote helps users become familiar with the layout and function of each button on the Samsung remote. Pressing a button (other than Power) will prompt the TV to announce its name and purpose, again without affecting TV operation. Enable via: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, press the Return key twice.
If you’d like more assistance with these features, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US