Customer reviews from Samsung US
Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(1,176 Reviews)
Rating breakdown 1,176 reviews
5 Stars
946
4 Stars
178
3 Stars
30
2 Stars
8
1 Star
14
95%of customers recommend this product.
(
323 out of
339)
Customer Reviews for Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Excellent
on February 23, 2026
Posted by: Mekia
from Virginia
[This review was collected as part of a promotion.] It works wonderful it's very satisfied I've asked for permission to wire tap the entire coast to family
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic !!!
on March 2, 2026
Posted by: Cindy
[This review was collected as part of a promotion.] beautiful picture clarity the
entire thing.. feels like I'm in the movie-
entire thing.. feels like I'm in the movie-
Written by a customer while visiting Samsung US
Customer Rating
3
Sorry to say I am disappointed in this one.
on March 5, 2026
Posted by: DCangiolosi
from Woodstock, Illinois
[This review was collected as part of a promotion.] I have bought Samsung products including several TV's because of their beautiful graphics, and have always like all their products having also used and Have a Samsung Phone. But I am sorry to say this TV I am not happy with it all, I feel the colors are off and to bright, and the picture itself is completely terrible in my opinion. I played with the setting as much as I can and I am just so much disappointed in this TV my wife and I have already been talking about replacing it and we only had for less than 2 months.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Samsung Specialist, March 5, 2026
DCangiolosi,
We appreciate your feedback on the picture quality of Samsung’s Q7FB TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
We appreciate your feedback on the picture quality of Samsung’s Q7FB TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.
If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Q7F QLED 4K TV (2025)
on September 29, 2025
Posted by: Techlove23
[This review was collected as part of a promotion.] I use my Samsung TV daily for streaming movies, gaming with friends, and catching live sports. Its vibrant display and smart features make switching between apps seamless, and the sound quality brings every scene to life. Whether I'm relaxing after work or hosting a game night, it fits perfectly into my routine. Here's a photo of it in action—definitely one of my favorite tech investments!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blew My Expectations Out of the Water!
on April 9, 2025
Posted by: StarrShops
[This review was collected as part of a promotion.] I’ve had TVs before, but nothing touches the Samsung 50’’ Q7F QLED 4K TV—this thing is a game-changer. The picture quality? INSANE. Every scene looks like it was filmed right in front of me. The colors are so vibrant it’s almost disrespectful to other TVs. Deep blacks, crystal-clear whites, and details I didn’t even know I was missing. Watching 4K content feels like a private IMAX screening in my living room.
The QLED technology makes a massive difference. Even in a bright room, there’s zero glare—everything is sharp and vivid. Gaming on it? Butter-smooth. The low latency and motion handling make every frame count. I’ve actually replayed cutscenes just to watch the detail again. And don’t even get me started on the sound. It’s rich, balanced, and fills the room without needing a soundbar—although it pairs beautifully if you add one.
The interface is fast, clean, and makes streaming easy. I can jump between Netflix, YouTube, and live TV with zero lag. And the voice remote? Chef’s kiss. It’s like this TV was built to make life easier—and it does.
This isn’t just a TV. It’s a full-blown entertainment upgrade. Samsung didn’t just make a product—they made an experience. If you’re on the fence, just get it. You’ll thank yourself every time you turn it on
Value
5
Response from Samsung USBy Samsung Specialist, April 9, 2025
Hi StarrShops,
Thanks for the review! With 4K Upscaling on your Q7F QLED 4K, even lower-resolution content looks crisp and detailed, bringing every scene to life in near 4K quality.
If you ever need assistance – whether it’s optimizing your settings or anything else – reach out to Samsung Support at 1-800-SAMSUNG (8 AM – 12 AM EST, 7 days a week).
You can also visit the Samsung Support page online to:
• Chat live with an expert
• Find manuals, software updates, and warranty details
• Register your TV for easy support, exclusive promos, and more
Appreciate you choosing Samsung!
~ Samsung Specialist
Thanks for the review! With 4K Upscaling on your Q7F QLED 4K, even lower-resolution content looks crisp and detailed, bringing every scene to life in near 4K quality.
If you ever need assistance – whether it’s optimizing your settings or anything else – reach out to Samsung Support at 1-800-SAMSUNG (8 AM – 12 AM EST, 7 days a week).
You can also visit the Samsung Support page online to:
• Chat live with an expert
• Find manuals, software updates, and warranty details
• Register your TV for easy support, exclusive promos, and more
Appreciate you choosing Samsung!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Quite a nice and good looking tv
on May 14, 2025
Posted by: Kyle4078
[This review was collected as part of a promotion.] I mainly use it for streaming and prefer it overall, also pretty good for gaming too really good tv
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
great picture
on July 31, 2025
Posted by: Supermom
[This review was collected as part of a promotion.] I wear hearing aids and there is not an audio/optical out connection to plug in a streamer or sound system speakers. This T V is no use to me.
Value
3
Response from Samsung USBy Samsung Specialist, July 31, 2025
Supermom,
Thank you for sharing your thoughts on the available inputs for the Q7FB. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more.
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Thank you for sharing your thoughts on the available inputs for the Q7FB. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.
For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more.
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Missing optical audio output connector
on September 12, 2025
Posted by: David P
from Ocala, FL
I had to take it back. 1 it was a pain to setup, but I finally got it setup and went to start hooking it up to my surround system... that's problem #2 WHERE IS THE OPTICAL AUDIO OUPT!?! I was looking at cheaper tvs that had it so why was this tv missing it? Needless to say I took it back and got a LG and it's far superior.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, September 15, 2025
Hi David P, Thank you for sharing your thoughts on the available inputs for the Q7F. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above. For future purchases, we recommend double-checking the product specs on Samsung's site to ensure the model you choose has the ports you need. You can find this by clicking on “Specs” (just beneath the Product Title), then "See All Specs" for the full list of available inputs and more: https://www.samsung.com/us/tvs/qled-tv/55-class-qled-tv-q7f-sku-qn55q7faafxza/
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Specialist
Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website. ~ Samsung Specialist
Written by a customer while visiting Samsung US