Customer reviews from Samsung US
Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(1,176 Reviews)
Rating breakdown 1,176 reviews
5 Stars
946
4 Stars
178
3 Stars
30
2 Stars
8
1 Star
14
95%of customers recommend this product.
(
323 out of
339)
Customer Reviews for Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Tv is amazing
on March 8, 2026
Posted by: Adeberry
from Pittsburgh pa
[This review was collected as part of a promotion.] Thank you for the TV Samsung my daughter loves her new TV I love all Samsung products everything we buy is Samsung including our phones just better quality all the way around the board
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
“Stunning Colors and Great Value – A Fantastic 65”
on March 8, 2026
Posted by: Luvtwoshop
[This review was collected as part of a promotion.] I’ve been using this 65-inch Samsung QLED 4K TV for a little while now, and overall I’m really impressed with the experience. The picture quality is the first thing that stands out—colors are vibrant, bright scenes look fantastic, and the 4K resolution makes movies, shows, and games look incredibly sharp. The QLED technology really helps with brightness, which is great for watching during the day in a well-lit room.
The size is perfect for a living room setup. At 65 inches, it feels immersive without being overwhelming. Streaming apps are easy to access thanks to the smart TV interface, and everything runs smoothly with minimal lag. I also like how sleek and modern the design is—it has thin bezels and looks great mounted on the wall or on a stand.
Sound quality is decent for built-in TV speakers, though adding a soundbar would make the experience even better if you want more powerful audio.
Overall, this TV offers excellent picture quality, a user-friendly smart system, and a premium look at a solid value. If you’re looking for a large 4K TV with bright, colorful visuals, this Samsung QLED is a great choice. ⭐⭐⭐⭐⭐
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice display
on March 9, 2026
Posted by: George
[This review was collected as part of a promotion.] The display is amazing would like it to be a bit brighter and more diming zones
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing interface
on March 9, 2026
Posted by: Gabe
[This review was collected as part of a promotion.] When I bought this TV I never thought it would have such vibrant colors and the resolution was amazing. When I played my games, the interface of the television and gaming system really brought out the brightness and contrast of our new tv. Thank you Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use
on March 9, 2026
Posted by: Spring
[This review was collected as part of a promotion.] This is a very east and amazing tv to use and It looks amazing I always go samsung when it comes to displays power color and brightness.
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture
on March 10, 2026
Posted by: grandmacj79
[This review was collected as part of a promotion.] It's been almost ten years since I purchased a new tv, so this has been a learning experience. The tv has a really good picture and I enjoy watching it. I don't like the remote that came with the tv. It is definitely not user friendly, so I will have to purchase a better one. I am trying to figure out how to adjust the music and sounds around the voices, because it is way to loud and I have to turn it up when the other sounds are on and back down when they are done. Very irritating.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Cheap Tv
on March 10, 2026
Posted by: Isaac
from Cincinnati, Ohio
I'm locked out of certain settings for some reason. The interface lags and everyone so complicated. I made the mistake thinking everything Samsung was good but apparently I was wrong. I literally can't adjust the photos at all to full screen. I'm also really tired of this TV being weird.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy Samsung Specialist, March 11, 2026
Isaac,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
To adjust how content is displayed, you can try changing the picture size settings on your external device or on the TV itself: Home > left directional key > Settings > All Settings > Picture > Picture Size
Please note: Not all content can be stretched or zoomed without distorting the image.
If you need further assistance with settings or any other TV features, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
To adjust how content is displayed, you can try changing the picture size settings on your external device or on the TV itself: Home > left directional key > Settings > All Settings > Picture > Picture Size
Please note: Not all content can be stretched or zoomed without distorting the image.
If you need further assistance with settings or any other TV features, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Small room, big TV..
on March 12, 2026
Posted by: Buff
[This review was collected as part of a promotion.] The\nTV is exceptional for what I have in my house.I only have a small living room.But this just makes it seem like a theater love it
Written by a customer while visiting Samsung US