Customer reviews from Samsung US
Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(1,176 Reviews)
Rating breakdown 1,176 reviews
5 Stars
946
4 Stars
178
3 Stars
30
2 Stars
8
1 Star
14
95%of customers recommend this product.
(
323 out of
339)
Customer Reviews for Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
4
Great features!
on March 5, 2026
Posted by: Raul94
from Miami, FL
[This review was collected as part of a promotion.] Beautiful and amazing, good quality, although it has lost the audio on 2 occasions although it later recovered
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome TV
on March 5, 2026
Posted by: Paul
from Phx, AZ area
[This review was collected as part of a promotion.] This has been an awesome TV from the start. The colors are great and the size-more lifelike
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great resolution
on March 6, 2026
Posted by: Cerdafied
[This review was collected as part of a promotion.] Couldn't have asked for a better TV for our area with this size. Resolution is is great and the vibrancy is spot on.
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung truly is the best of the best
on March 6, 2026
Posted by: Bradley B
from Somerset, KY
[This review was collected as part of a promotion.] This Samsung is hands down the best TV I’ve ever owned. The minimal borders look amazing and I’m super happy with it. The picture is great, though I do notice some slight discoloration on solid white screens. I wish it looked as clean and perfect as a white piece of paper, but it’s not a dealbreaker. The built-in speakers aren't the best, but adding a soundbar fixed it. I still wish dialogue was clearer and louder than background music, which is always much louder than dialogue, but overall, it’s a win. AI motion smoothing often gives a very artificial motion to people particularly and needs adjusted depending on the content (so every day). Still, it's the best TV I've had and it has hooked me on Samsung for life; I’ll definitely be buying them from now on, and already have replaced my washer and dryer with Samsung.
Features
5
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on March 6, 2026
Posted by: BobW
from Divide, Colorado
[This review was collected as part of a promotion.] Much brighter and clearer than I expected. I’m thinking of getting more!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
remote control
on March 7, 2026
Posted by: JackJack
[This review was collected as part of a promotion.] I like the small remote. Your people need to understand that there are older customers out there who do not know how to use their smartphone, let alone understand the instructions given on screen. I'm 86 years old and I am about 50 percent in use of smartphones and computers. But I personally know other people my age and even younger who do not have any idea how to navigate. The instructions need to keep them in mind.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
1
Picture Issue
on March 7, 2026
Posted by: Smackin
from Orlando, FL
[This review was collected as part of a promotion.] Half of the picture had a tendency to be shaded or dark. Oddly, it wasnt all the time. Returning it...
Response from Samsung USBy Samsung Specialist, March 9, 2026
Hi,
We appreciate you sharing your review. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and to work towards a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you.
~ Samsung Specialist
We appreciate you sharing your review. If you have not yet returned your unit, please give us the opportunity to troubleshoot your issue and to work towards a solution.
You can reach Samsung Support at 1-800-SAMSUNG (ask for TVs), 8 AM – 12 AM EST, 7 days a week.
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on March 7, 2026
Posted by: DJsolo
from Florida
[This review was collected as part of a promotion.] So Far So Good. No issues, love my Samsung TV. Used at least 18 hours daily.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US