Customer reviews from Samsung US
Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(1,177 Reviews)
Rating breakdown 1,177 reviews
5 Stars
947
4 Stars
178
3 Stars
30
2 Stars
8
1 Star
14
95%of customers recommend this product.
(
323 out of
339)
Customer Reviews for Samsung - 65 Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Perfect for streaming & everyday use
on February 20, 2026
Posted by: cannonesbaja
from Pittsburgh, PA
[This review was collected as part of a promotion.] I mainly use this TV for streaming and it’s been great so far. Netflix, Hulu, YouTube — all run smoothly and load quickly. The picture is sharp and bright, and I haven’t had any connectivity issues.
The sound is decent for casual viewing, though I may add a soundbar eventually for movies. For the price, I really can’t complain. It does exactly what I need it to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Tv review
on February 20, 2026
Posted by: Lord Boom
from Tampa FL
[This review was collected as part of a promotion.] Versatile product. Great viewing for movies. Great performance for Gaming.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Decent for the price
on February 20, 2026
Posted by: SuperLarrio
[This review was collected as part of a promotion.] Looks good, good picture quality. I dont love the interface, choosing apps is a bit of a hassle
Features
3
Performance
5
Design
5
Value
4
Response from Samsung USBy Samsung Specialist, February 20, 2026
SuperLarrio,
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your feedback with us. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website, then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual & User Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides.
Your TV includes Learn Menu Screen, an accessibility feature that provides audio guidance for on-screen menus. When enabled, your TV will announce the name and function of each menu item as you scroll, without making any changes. This feature is particularly helpful for users who are visually impaired or new to Smart TV menus. To enable, go to: Settings > All Settings > General & Privacy > Accessibility > Learn Menu Screen. To exit, press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Dull Brightness
on February 20, 2026
Posted by: Dennis
[This review was collected as part of a promotion.] The top 1/3 of the tv goes a slight dark, goes down in brightness, now I have to figure out how to get it fixed
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Specialist, February 20, 2026
Dennis,
We appreciate you taking the time to let us know about your experience with your Q7F TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
We appreciate you taking the time to let us know about your experience with your Q7F TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or visit our website for LiveChat.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice TV For The Price Point
on February 20, 2026
Posted by: CBlunt
from OH
[This review was collected as part of a promotion.] TV is very nice and easy to set up and operate. Highly recommend it for the price.
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 20, 2026
Posted by: Rachel
from Louisville ky
[This review was collected as part of a promotion.] I love the new controller, the color of the are beautiful and the smart features are awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Tv
on February 20, 2026
Posted by: Wini
from Prescott Valley Az
[This review was collected as part of a promotion.] Like tv resolution brightness contrast clarity size overall very happy with product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Check our videos of Samsung TVs on U-tube. To see!
on February 20, 2026
Posted by: Natfel
from Alabama
[This review was collected as part of a promotion.] I love my Samsung TV! I only had this TV for only a few months. I am still finding out more and more about this Television capabilities. I love the solar-powered remote. No more batteries. I found out little tips that makes my TV more than a TV, on U-tube.
Most of my electronics are Samsung, and all of them are can act as one, like finding the remote or cell phone and you can use the Smart function with your entire house smart items.
The picture comes out so beautifully.
A big plus, has hundreds of free channels.
I love Westerns programing and Samsung has channels showing the classic shows only, like Death Valley days, Wanted dead or Alive, and on and on. All kinds of programs and movies and more movies. Hundreds of free live TV, HUNDREDS! I don't play games that much. This TV has the games, I am 54 years old, and found these games tempting to tried out, but I am too busy catching up on movies and TV shows. This may take years to do.
Most of my electronics are Samsung, and all of them are can act as one, like finding the remote or cell phone and you can use the Smart function with your entire house smart items.
The picture comes out so beautifully.
A big plus, has hundreds of free channels.
I love Westerns programing and Samsung has channels showing the classic shows only, like Death Valley days, Wanted dead or Alive, and on and on. All kinds of programs and movies and more movies. Hundreds of free live TV, HUNDREDS! I don't play games that much. This TV has the games, I am 54 years old, and found these games tempting to tried out, but I am too busy catching up on movies and TV shows. This may take years to do.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US