Customer reviews from Samsung US
Samsung - 55” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Average customer rating
4.8
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
24
4 Stars
5
3 Stars
1
2 Stars
0
1 Star
0
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Samsung - 55” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)
Customer Rating
5
This Television Exceeded My Expectations….
on April 29, 2025
Posted by: WatzUpDoc
from Middletown
[This review was collected as part of a promotion.] This television exceeded all of my expectations in that I was looking at a different Samsung television and because it wasn’t available. I thought I was settling for this one. How wrong was I…? I had seen past model reviews and they were not very favorable, this is the new 2025 model and it has rectified every issue that was complained about on the TU series AU series and DU series of this television animated twice as good as what one would’ve expected for the price. A 4K television with the kind of sound that this television produces would cost a lot more money than what it does the crispness the clarity of both audio and visual is just amazing. When I turned this television on, I thought they sent me the wrong item because I know what I paid for this television And the list price is so inexpensive for the quality. Don’t be fooled by this tiny remote control, its functionality is just as user friendly as one with numbers and more buttons, as voice control operates this remote. This television can connect AirPods and so many other auxiliary items with 3 HDMI ports, streaming services of iHeartRadio, Apple TV+ Disney+, Hulu, Max, Netflix, Paramount, plus Peacock prime video Spotify and YouTube TV that works with Amazon, Alexa, Google Assistant and Samsung Bixby… What more could you ask for. This is so convenient if you have children and you don’t have time to channel surf or fish through the Internet. The free movies and the free channels are an added bonus. I did not even expect. Samsung thank you so much for a product. I didn’t even know I needed.
I would recommend this to a friend!
Response from The InsidersBy Samsung Advisor, April 29, 2025
Hi WatzUpDoc,
Thank you for your review! We're thrilled you're enjoying the stunning picture quality powered by the Crystal Processor 4K. With vibrant colors, sharp details, and powerful 4K upscaling, every scene comes to life for an immersive viewing experience. Enjoy the crystal-clear entertainment!
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Advisor
Thank you for your review! We're thrilled you're enjoying the stunning picture quality powered by the Crystal Processor 4K. With vibrant colors, sharp details, and powerful 4K upscaling, every scene comes to life for an immersive viewing experience. Enjoy the crystal-clear entertainment!
If you ever need assistance, whether it’s optimizing settings or exploring new features, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, 7 days a week. You can also visit us online at the Samsung website, where you can access:
• LiveChat with an agent
• Manuals, software, and warranty info
• Easy product registration for quick access to support, promos, and offers
~ Samsung Advisor
Written by a customer while visiting The Insiders
Customer Rating
5
TV With Great Features!
on April 29, 2025
Posted by: Anonymous
from Warsaw
[This review was collected as part of a promotion.] I’ve had the Samsung UN43U8000FFXZA for a little while now, and I have to say, I’m super impressed! The 4K picture quality is absolutely stunning — colors are bright, details are sharp, and it handles fast motion really well. Movies and shows look incredible on this screen!
The design is sleek and modern with really thin bezels, which makes it look more expensive than it is. It fits perfectly in my smaller living room without taking over the space.
Setting it up was so easy, and navigating the interface is smooth. I especially love that it comes with Samsung TV Plus — I was able to access tons of free channels right away, which was a nice surprise.
One small downside is the sound. I’d definitely recommend pairing it with a soundbar for the best experience.
Overall, this TV is a great value. If you're looking for a high-quality 4K smart TV without breaking the bank, this is a fantastic option. Definitely happy with my purchase!
I would recommend this to a friend!
Response from The InsidersBy Samsung Advisor, April 29, 2025
Hi ashleycochran2017,
Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback regarding low volume.
To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update.
If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:
Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode
Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You can also explore Expert Settings to fine-tune sound output.
If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience.
For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for purchasing Samsung’s U8000F TV and for sharing your feedback regarding low volume.
To start, we recommend making sure your TV is running the latest firmware, as updates can include improvements to sound performance: Home > left directional key > Settings > Support > Software Update.
If volume levels still seem too low, you can improve sound performance by adjusting a few key settings:
Sound Mode: Navigate to: Settings > All Settings > Sound > Sound Mode
Auto Volume: This feature helps maintain consistent volume levels across content and input sources. Turn it on under: Settings > All Settings > Sound > Expert Settings > Auto Volume = On
You can also explore Expert Settings to fine-tune sound output.
If you’re considering enhancing your setup, Samsung’s Q- and S-Series Soundbars feature Q-Symphony, which syncs your TV and soundbar speakers for a fuller, more immersive sound experience.
For personalized support with these settings or selecting a soundbar to complement your setup, contact Samsung Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week) or use LiveChat via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting The Insiders
Customer Rating
4
Beautiful TV
on April 29, 2025
Posted by: SammyNerd83
[This review was collected as part of a promotion.] This is a beautiful tv with an AMAZING picture. The screen is bright (even with the anti-reflective coating) vivid, and has an amazing picture quality. Where i have some issues is that whether it's the processor or the ram, the smart functionality is slow (a lot) and sometimes even stutters a little in it's response to my inputs. Also I'm kinda annoyed that the smart remote this year is larger and takes batteries instead of being rechargeable. I understand it was probably a cost savings measure, I just don't like it. I really like the game mode. It's a great idea, it's implemented quite well. And the streaming games, although have occasional pretty bad latency (lag) issues, works great. Other then the issues I mentioned previously (which to be fair and completely honest are actually very minor) this is an exceptionally great tv for the price. This is an ABSOLUTELY amazing midrange tv. I just wish i could have afforded a neo-qled.
Value
4
Response from Samsung USBy Samsung Advisor, April 29, 2025
Hi Sammynerd83,
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
We appreciate your feedback regarding your U8000F TV’s performance. If you're experiencing slow apps, freezing, or lag in general response time, try the following steps:
1. Check for firmware updates – Keeping your TV up to date can resolve many performance issues: Home > left directional key > Settings > Support > Software Update > Update Now
2. Run Device Care – This tool checks system memory, frees up cached data, and closes background apps that could be slowing things down: Home > left directional key > Settings > Support > Device Care > Start Device Care
3. Cold boot your TV – With the TV powered on, press and hold the Power button on your remote for 5+ seconds until the TV restarts. This helps refresh the system.
If you're still noticing performance issues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv on market
on April 29, 2025
Posted by: karaellen89
from Spring
[This review was collected as part of a promotion.] The Crystal UHD 4K is incredible. It’s responsive and super user-friendly. The picture is super clear. I recently watched the New “Mufasa” movie on it and could make out even fine hairs on the lions. The sound quality is top-tier. I love that it’s interconnected with my Xbox. I have had blast playing my games like Forza Horizon 5 without even leaving the couch. There’s not input lag that is typically inherent with Cloud-type gaming. The endless supply of other games and free channels are superb. I swapped it out with the Google TV that was originally in my living room, and would do it 100 times if given the chance. I LOVE THIS SAMSUNG Crystal 4K.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Good
on April 30, 2025
Posted by: Charan
Exlent model in samsung TV good latest models AI upscaling
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful picture
on April 30, 2025
Posted by: Phoenix
[This review was collected as part of a promotion.] Bedroom entertainment for watching videos and HD movies
Value
4
Written by a customer while visiting Samsung US