Customer reviews from philips.com
Philips - Compact Hair Removal Epilator Series 2000 for Women - Corded with 1 Accessory (BRE227/00) - Soft Blossom
Average customer rating
4.1
(33 Reviews)
Rating breakdown 33 reviews
5 Stars
16
4 Stars
9
3 Stars
5
2 Stars
0
1 Star
3
100%of customers recommend this product.
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1 out of
1)
Customer Reviews for Philips - Compact Hair Removal Epilator Series 2000 for Women - Corded with 1 Accessory (BRE227/00) - Soft Blossom
Customer Rating
1
Hurts so bad!!
on May 19, 2025
Posted by: ashleyp416_5658
[This review was collected as part of a promotion.] This thing HURT!!! i don't know if I did something wrong, but it pulled my hair so badly that I couldn't handle it very long . It would be a good product if it didn't hurt so bad, but I highly do NOT recommend this product to anyone. Especially if you're skin is sensitive. I will not use mine anymore unfortunately
Response from influenster.comBy Maria Gabrielyan, Philips consumer care, May 25, 2025
Hello Ashley,
Thank you for your feedback. We are very sorry to hear that your experience with the epilator was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve. We know that epilating causes some discomfort especially if you are new to this but there are some tricks like taking a warm bath to open the skins pores and also exfoliating for a more painless experience.
If you have any more questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for your feedback. We are very sorry to hear that your experience with the epilator was not as pleasant as you had hoped. We strive to keep our customers happy and use feedback like this to improve. We know that epilating causes some discomfort especially if you are new to this but there are some tricks like taking a warm bath to open the skins pores and also exfoliating for a more painless experience.
If you have any more questions, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry, if you don't use Social Media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting influenster.com
Customer Rating
5
Amazing results!!! A summer life saver!!!
on May 23, 2025
Posted by: tammyj97_8138
[This review was collected as part of a promotion.] The Philips Compact Hair Removal Epilator Series 2000 for Women is probably the best Epilator I ever used! It was a little intimidating when I first started but I can't imagine life without it now!
When starting to use it, it was a little loud, (Scared the baby a bit 😅😅😅), but we got used to it after the first few minutes. I was a little worried about the pain, but the massage cap really helped me focus on that sensation rather than the feeling of my leg hairs being pulled out. It was pretty different than shaving, but the results were fantastic! The epilator did get a little warm after about 15 minutes of using it, but I feel like that was pretty normal since it had been on for so long.
Even though it takes a bit longer than shaving, I feel like the results are worth it because they last so long! It's already been about 2 weeks since I first used the product and I'm barely starting to get prickles! I would have felt prickles within the first few days after shaving otherwise. I think over the long term this epilator is a better investment because now I won't have to buy disposable shavers and shaving cream.
I really enjoyed using the Philips Compact Hair Removal Epilator Series 2000 for Women, and plan on using it from here on out!
Written by a customer while visiting influenster.com
Customer Rating
5
Very practical
on May 24, 2025
Posted by: melikarola_3884
[This review was collected as part of a promotion.] Excellent efficiency that allows us the durable depilation the price is very affordable and ergonomic when using it the truth I recommend it because the hair takes time to come out
Written by a customer while visiting influenster.com
Customer Rating
5
Strong hair remover!
on May 25, 2025
Posted by: nhuxuan97_7081
[This review was collected as part of a promotion.] This epilator is compact, strong and time saver! I like how light and small it is so I can carry it in my purse. It is strong and able to pickup all the way from the root. However, this epilator is wired, so you will need to plug it in everytime you want to use it. Over all, this is a great item to have and will save you lots of time. Also great for beginners. Super easy to use!
Written by a customer while visiting influenster.com
Customer Rating
1
Irritated my skin
on May 26, 2025
Posted by: anne23_4798
[This review was collected as part of a promotion.] This hair removal was actually intimidating. The blades were different than what I was use to and pretty loud. The battery life seems to last but I honestly did not give it a good try. Even with the attachment and holding the machine as instructed it still pulled on the hair and afterwards my skin was irritated. I would not recommend this product
Response from influenster.comBy Georgios Mariolis, Philips Consumer Care, June 2, 2025
Hey,
Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you.
We’d like to understand what's causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you.
We’d like to understand what's causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to resolving this issue for you.
Best regards,
Philips Consumer Care
Written by a customer while visiting influenster.com
Customer Rating
4
Nice electric razor
on May 27, 2025
Posted by: lealaa_5723
[This review was collected as part of a promotion.] This little razor is impressive. I'm not used to using electric razors, so it was a little weird at first, but it made my legs really smooth. Doesn't hurt when using. Good for what it is.
Written by a customer while visiting influenster.com
Customer Rating
5
Good Quality Hair Remover By Phillips
on May 29, 2025
Posted by: shaniekahunnib_3331
[This review was collected as part of a promotion.] Phillips is a great brand. I have to be honest it works very well but for me it kind of hurt. The blades are not super sharp it does pinch the skin……..
Written by a customer while visiting influenster.com
Customer Rating
1
So painful with lackluster results!
on May 29, 2025
Posted by: mommyv09_2870
[This review was collected as part of a promotion.] Sadly I disliked the Philips Epilator Series 2000 “Gentle”, and I use the quotes because there was nothing gentle about it for me. The removal of the hair was so painful, and that was with/without the massager cap. My leg was left covered in raised red dots, sore, and in pain. I had intended to take pictures before and after but forgot because I was too busy nursing the negative after effects using this. The noise level was quite loud too, but the cord was nice and long making the easy off moving around good. The compact size is good too, but I won’t even put myself through that pain again.
Response from influenster.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, June 1, 2025
Hello!
Thank you for sharing your feedback about the Philips Epilator Series 2000. We're truly sorry to hear about your experience, as our intention is to offer products that provide comfort and effective results. We appreciate your insights about the pain level and noise. While we're glad you found the cord and compact size convenient, we truly regret any discomfort you've faced. Our goal is to provide solutions that best fit your needs, and we encourage you to reach out to us for assistance.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback about the Philips Epilator Series 2000. We're truly sorry to hear about your experience, as our intention is to offer products that provide comfort and effective results. We appreciate your insights about the pain level and noise. While we're glad you found the cord and compact size convenient, we truly regret any discomfort you've faced. Our goal is to provide solutions that best fit your needs, and we encourage you to reach out to us for assistance.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page.
Best regards,
Philips Consumer Care
Written by a customer while visiting influenster.com