Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - White
Average customer rating
4.1
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
125
4 Stars
86
3 Stars
27
2 Stars
16
1 Star
16
74%of customers recommend this product.
(
95 out of
129)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - White
Customer Rating
4
straight shooter
on November 28, 2025
Posted by: nicknamehater
from central NC
[This review was collected as part of a promotion.] I've had the refrigerator for only 2 weeks so this will be limited. The definition of a good refrigerator is 1 that lasts longer than 8.5 years, the duration of my last 2. We will see on that. Its very nice looking, great lighting, etc. The only negative I've seen so far is the sound. Mine is in an enclosure so that may magnify things a bit. It has a very noticeable whistle. I've looked into sound deadening options but would love some advice from whirlpool.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Lots of smart tech
on December 1, 2025
Posted by: Sunii
from Federalsburg, MD
[This review was collected as part of a promotion.] This fridge came with my new home package. My family loves all the smart tech it has, like water fill amounts and rather we want crushed or cubed ice! The only con we have is the capacity amount it can hold. We wish it was deeper for more room.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very easy to find different things!
on December 1, 2025
Posted by: Cam83
[This review was collected as part of a promotion.] Love all the different features and ease of food placement!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on December 2, 2025
Posted by: TJL7
from California
[This review was collected as part of a promotion.] I have had this refrigerator almost a month and it is working
great. It also looks great in my kitchen.
great. It also looks great in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Dear Santa: please send me a new fridge
on December 2, 2025
Posted by: Chuckie88
[This review was collected as part of a promotion.] Purchased a new fridge that was installed on October 28. One side of the fridge has not been working since day one. Today is December 2, and I am still waiting for the repair.
A lot of food has gone to waste for a family of five because of this issue. This has been the worst experience ever.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Nice Refrigerator
on December 3, 2025
Posted by: Foxygirly
[This review was collected as part of a promotion.] I don't like that you have to take the ICE Resevoir out of the unit box area to get to the off/on button for ice/water. Builder purchase. I would not have made this purchase. Thanks.
Written by a customer while visiting whirlpool.com