Customer reviews from whirlpool.com
Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - White
Average customer rating
4.1
(270 Reviews)
Rating breakdown 270 reviews
5 Stars
125
4 Stars
86
3 Stars
27
2 Stars
16
1 Star
16
74%of customers recommend this product.
(
95 out of
129)
Customer Reviews for Whirlpool - 21 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - White
Customer Rating
5
New house - New FRIDGE - THIS IS THE WAY!
on November 21, 2025
Posted by: Barrin7201
from Richmond Hill, GA
[This review was collected as part of a promotion.] New house has upgraded kitchen - the was the matching to component. Does everything we want and more.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Refrigerator
on November 21, 2025
Posted by: JBsr
from Millsboro, DE
[This review was collected as part of a promotion.] Our whirlpool refrigerator is working excellent. It has plenty of storage, and seems well built.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far so good
on November 21, 2025
Posted by: Beach bliss
from North Carolina
[This review was collected as part of a promotion.] It’s only been a few months but this fridge has performed well. It really came through for us with the perfect sizing to fit our space. I have been adjusting the shelves to work for us which is easy to do.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Works but you can buy better
on November 21, 2025
Posted by: BradD001
from Baton Rouge LA
[This review was collected as part of a promotion.] Refrigerator works but glass shelves are so thin and cheap that I think a milk jug may crack them. Fridge doesn’t seem to hold much and freezer is the same. Ice maker makes some weird size ice that’s not pleasurable. Worst part is I’m waiting for air traffic control to clear it for takeoff. Fridge is too loud. I wish I hadn’t bought this thing
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Difficult to use
on November 21, 2025
Posted by: frosty fingers
from Omaha
[This review was collected as part of a promotion.] No specific directions...one sheet of paper w/little information
i.e. what is wrench for? no suggestions for side door shelves
no help in setting and leveling the door; no directions on water filter
i.e. what is wrench for? no suggestions for side door shelves
no help in setting and leveling the door; no directions on water filter
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
It doesn't work
on November 21, 2025
Posted by: Doesn't work and have to
from Akron, ohio
[This review was collected as part of a promotion.] I bought this new. It doesn't work. Have to wait 2 weeks for someone to come out and look at it.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed in purchase
on November 24, 2025
Posted by: AggrivatedRJ
from Virginia Beach
[This review was collected as part of a promotion.] I purchased this refer to replace an older which had a busted ice maker (and other problems). The broken ice maker put us over the edge. So we purchased this one. Within a month the ice maker on this one broke (a piece under the ice storage that distributes the ice out the door broke). When I called Whirlpool to get a replacement part they said it was not covered because it was an accessory...not part of the fridge despite the fact that it was built into the door. Instead I was give a sales pitch on how to buy an extended warranty!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Livin it
on November 27, 2025
Posted by: Kime58
from Mesquite nv
[This review was collected as part of a promotion.] Have had it 2 weeks and im loving it. Looks great and works great too! Would buy again
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com