Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - White
Average customer rating
4
(399 Reviews)
Rating breakdown 399 reviews
5 Stars
172
4 Stars
132
3 Stars
45
2 Stars
23
1 Star
27
74%of customers recommend this product.
(
146 out of
197)
Customer Reviews for Whirlpool - 36 in. Wide 21 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - White
Customer Rating
5
New product
on November 17, 2025
Posted by: MD-34
from Brentwood, MD
[This review was collected as part of a promotion.] So far so good, love it - perfect size for my small kitchen and never thought I would like to have an ice maker, it's great.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Noisy
on November 16, 2025
Posted by: Parker2321
from Colorado
[This review was collected as part of a promotion.] Motor and blower are very loud. Called to request service and representative said it is normal and that is the new motor they use now. Had to put fridge in garage and get another brand so we could get quiet in the house.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 20, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 841147
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 841147
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator works well in our kitchen
on November 14, 2025
Posted by: RickGG
from Harleysville PA
[This review was collected as part of a promotion.] This was a replacement refrigerator of our previous whirlpool that failed and 3rd party warranty company provided reimbursement check. We liked the refrigerator and decided to get a newer model. We're hoping for more success.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
A bit noisy for my taste
on November 13, 2025
Posted by: herbi62
from FL
[This review was collected as part of a promotion.] I bought it a couple of weeks ago and love the simplicity. The Whirlpool Brand is trustworthy when it comes to appliances, but the refrigerator I purchased is a bit too noisy for my taste.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very happy
on November 12, 2025
Posted by: Mar916
from Reno NV
[This review was collected as part of a promotion.] The refrigerator is the perfect size it runs quiet and is well lit. I've only had it a week but so far im very pleased. Love the measured water dispenser feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Noisy
on November 12, 2025
Posted by: Colonelangus
from Las Vegas
[This review was collected as part of a promotion.] I really like this refrigerator. It looks great and the shelving is very adaptable. What I don't like is that it is noisy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Needs
on November 7, 2025
Posted by: Veryspecialrose
[This review was collected as part of a promotion.] Not enough room in freezer for turkey and needs 1 more shelf in fridge.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Awesome
on November 7, 2025
Posted by: Bestie
[This review was collected as part of a promotion.] I am very pleased with the refrigerator. I didn't have an icemaker in my old one. It fits like a glove where it is. Very happy with my purchase.
Written by a customer while visiting whirlpool.com