Customer reviews from whirlpool.com
Whirlpool - 36 in. Wide 20.85 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Stainless Steel
Average customer rating
4.6
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
23
4 Stars
5
3 Stars
3
2 Stars
0
1 Star
0
75%of customers recommend this product.
(
6 out of
8)
Customer Reviews for Whirlpool - 36 in. Wide 20.85 cu. ft. Side-by-Side Counter-Depth Refrigerator with In-Door Ice & Water - Stainless Steel
Customer Rating
4
Hopefully will last many years.
on October 21, 2025
Posted by: bryan
[This review was collected as part of a promotion.] Purchased 2 weeks ago. Replaced a 7 year old Whirlpool. Hope this one will have a longer life otherwise I will be looking for a replacement with a different manufacturer.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
It's OK. Glad it was in sale
on September 23, 2025
Posted by: Fridge buyer
[This review was collected as part of a promotion.] It's pretty loud, and the water dispenser feels really cheap, also like it may pop out.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great fridge
on September 20, 2025
Posted by: LaurieM
[This review was collected as part of a promotion.] I love my new fridge. It’s quiet, has lots of space, love the ice maker and looks so good in my new kitchen. And it’s so quiet!! Can’t stress the quietness enough….
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nice refrigerator for the price
on September 15, 2025
Posted by: Skm 972
from Dallas, TX
[This review was collected as part of a promotion.] This refrigerator was just delivered a week ago - so far so good. Two things I have noticed are one of the doors is about 1/2" higher than the other. Visually unappealing but nothing to do with function. Of course, I see the defect daily and it bothers me.
Secondly, there are 2 spots in the refrigerator where air flow comes from. You are told not to put anything around these two spots. Basically, you lose space in the refrigerator.
Secondly, there are 2 spots in the refrigerator where air flow comes from. You are told not to put anything around these two spots. Basically, you lose space in the refrigerator.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent choice!
on September 11, 2025
Posted by: Howie
[This review was collected as part of a promotion.] Refrigerator is working well and is quiet. Like that the ice maker is located in the freezer door. Lighting is very nice.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Reliable
on August 25, 2025
Posted by: CharleyFlyer
[This review was collected as part of a promotion.] We’ve had this refrigerator for nearly a month and it is great
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointing Features!
on July 21, 2025
Posted by: Kimsue12
from Minneola, FL
[This review was collected as part of a promotion.] This refrigerator is okay. I’m disappointed in some of the features compared to my last refrigerator, a GE profile. Measured fill on the Whirlpool is inaccurate and calibration is frustrating. It can’t even come close to the GE profile. Also, there’s no butter storage and I haven’t been able to find a part for it to install it myself. The piece that is in its place is a waste of space. A shelf for which you have to purchase containers that fit into it separately and they are really pricey for what they are.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Best refrigerator ever
on May 14, 2025
Posted by: jessican322_1600
[This review was collected as part of a promotion.] We absolutely love this whirlpool side by side refrigerator. Its a bit deeper compared to my old refrigerator so more space for food. which is a plus for me. The temp on the fridge and freezer easily adjusted and monitor outside, i like the LED lights which makes the fridge so bright and easy to find things. When i first turn on the power button, its loud at first but then 30 min -1hr later it run very quiet. I love the look of the new fridge, very slim and shiny. The water/ ice dispenser makes hot days very convenient. Also it alarms us if we open door too long, great system
Written by a customer while visiting whirlpool.com