Customer reviews from whirlpool.com
Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Stainless Steel
Average customer rating
4.6
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
33
4 Stars
6
3 Stars
4
2 Stars
0
1 Star
1
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for Whirlpool - 28.7 Cu. Ft. Side-by-Side Refrigerator with In-Door Ice & Water - Stainless Steel
Customer Rating
4
Nice fridge, but slow water dispensing.
on September 21, 2025
Posted by: RRRR
[This review was collected as part of a promotion.] This seems to be a great refrigerator so far. My only complaint at this point is that the water dispenser dispenses water at very slow rate. It almost drips out, so it takes a very long time to dispense a glass of water. Any help to sort this out will be greatly appreciated. The ice dispenser seems to work very well though and I like the deep door shelving.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great design
on September 23, 2025
Posted by: FG17
from Virginia
[This review was collected as part of a promotion.] Only had a short while but so far everything is working great. Love the space and the ice maker.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Loyal to Whirlpool
on September 24, 2025
Posted by: LeighRose
[This review was collected as part of a promotion.] I bought this refrigerator as a replacement for 30-year old Whirlpool refrigerator that was still running and I loved. The new refrigerator is much bigger; runs quietly; lots of space and looks nice in my kitchen. The included leftover containers that fit in the door are really useful! Icemaker is effiicent and makes nice size ice cubes. The digital display is confusing to me, but I can do the necessary things like get ice and water. So far I like the refrigerator; if it lasts as long as my old Whirlpool it will be amazing!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stainless steel finish showing blemishes like rust
on September 29, 2025
Posted by: Disappointed
from Georgia
My whirlpool refrigerator was stainless steel finishes barely a little over a year old and it’s beginning to show a line of blemishes on the finish like rest near the handle. I’ve never used anything other than water in a cloth to wipe it for smudges and cleaning no product has been used as a cleaning agent. It is impossible to get a hold of someone to discuss this. It should not be showing this with just a few months old. I tried the chat line midday on a weekday and I said as close, which is not what the advertisement shows. I’ve had good experience with whirlpool in the past. The mechanics of the refrigerator are great, but very disappointed to see that the cosmetic finish showing problems so soon I’m ready to buy other appliances. I will stay away from whirlpool if I can’t get a hold of someone and they don’t stand behind the product. This is not wear and tear or misuse from the owner. The product finish is not holding up.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 29, 2025
Hello,
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 812089
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Refrigerator is not living up to your standards. If you have any questions or concerns with your Refrigerator, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 812089
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features!
on October 4, 2025
Posted by: bob27
[This review was collected as part of a promotion.] Lots of freezer space. Easy to see everything in the fridge!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good unit BUT
on October 5, 2025
Posted by: MFG1544
[This review was collected as part of a promotion.] Nice refrigerator BUT
1. It's noisy, really noisy
2. The User Manual lists things not available on this model
3. The front bottom edge of the unit looks unfinished, definitely detracts from the unit
1. It's noisy, really noisy
2. The User Manual lists things not available on this model
3. The front bottom edge of the unit looks unfinished, definitely detracts from the unit
Written by a customer while visiting whirlpool.com
Customer Rating
3
So Far So Good
on October 7, 2025
Posted by: JCD54
[This review was collected as part of a promotion.] I bought this a month ago. So far it is ok. The icemaker is getting a bit noisier than it was. Hopefully it lasts.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on October 9, 2025
Posted by: Top Cat
[This review was collected as part of a promotion.] So far all is well
Seem to run a lot
Getting use to delayed operation to the Ice and water dispenser
Seem to run a lot
Getting use to delayed operation to the Ice and water dispenser
Written by a customer while visiting whirlpool.com