Customer reviews from maytag.com
Maytag - 36 in. Wide 21 cu. ft. Counter-Depth Side-by-Side Refrigerator with Arctic Blue Interior - Fingerprint-Resistant Stainless Finish
Average customer rating
4.4 out of 5
4.4
(58 Reviews)
Open Ratings Snapshot
Rating breakdown 58 reviews
5 Stars
34
4 Stars
16
3 Stars
5
2 Stars
2
1 Star
1
80%of customers recommend this product. 
(
24 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Maytag - 36 in. Wide 21 cu. ft. Counter-Depth Side-by-Side Refrigerator with Arctic Blue Interior - Fingerprint-Resistant Stainless Finish
Customer Rating
2 out of 5
2
Think I Got a Bad One or All This Bad??
on September 23, 2026
Posted by: HeathRI
I'm on my 3rd service call since installation in July. Compressor was replaced once. It made a high whine noise and ran all the time. Now I've found water pooling above the doors on the top. The look and size of this fridge is great but I think I either got a lemon or the quality is not there. I wish I hadn't bought it. :-((((((
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, September 28, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Maytag® Refrigerator. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25090100, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
3 out of 5
3
Great fridge but….
on July 22, 2026
Posted by: Paul S003
[This review was collected as part of a promotion.] I love the fridge but the ice maker keeps freezing with ice then going non functional, started at day one.
No, I would not recommend this to a friend.
Written by a customer while visiting maytag.com
Customer Rating
4 out of 5
4
Good but Limitations
on July 22, 2026
Posted by: jpdem
[This review was collected as part of a promotion.] The refrigerator is beautiful and well constructed. Unfortunately, there are areas within the fridge that you are not supposed to put things - because it may cause freezing of the refrigerator items. It is nearly impossible to do so things are constantly freezing for us. That is very frustrating but overall I do like the unit
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
A must have!
on July 3, 2026
Posted by: JuniorW
[This review was collected as part of a promotion.] The features this particular refrigerator has are 10x better than my old one. It’s easily controllable. The water dispenser seems like it’s filtered (which i love) and the door has more space.
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Best Value
on June 29, 2026
Posted by: FrankO84
[This review was collected as part of a promotion.] I’ve been very happy with this Maytag refrigerator. It keeps food consistently cold, has plenty of storage space, and the adjustable shelves make it easy to organize everything. The freezer works great and maintains frozen foods without any issues.
One thing I really appreciate is how quiet it is. It runs efficiently and has been reliable since day one. The build quality feels solid, and the stainless steel finish is easy to keep clean.
Overall, this is a dependable refrigerator that offers great performance and value. I would definitely recommend it to anyone looking for a durable, well-made appliance.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Great With One Small Exception
on June 28, 2026
Posted by: JPW1951
[This review was collected as part of a promotion.] The side-by-side Maytag refrigerator has met (or exceeded) our expectations except for one feature. In our old Samsung refrigerator, when you wanted water from the refrigerator door, the water dispensed was cold and while not unlimited, provided us cold water, not requiring ice for cold drinkability. For the Maytag, the refrigerated water reservoir is only a small plastic tube. The initial water produced is room temperature and only gets cold after 8-10 oz's have been dispensed. This is disappointing and while we worked around the shortcoming by buying a plastic water dispenser that we keep in the refrigerator, this an important part of a refrigerator and we believe that Maytag should consider a redesign of the water dispenser system to allow for a reasonable amount of cold water to be dispensed as soon as activated from the door.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Refrigerator with Arctic Blue Interior
on March 11, 2026
Posted by: LM-Maytag
[This review was collected as part of a promotion.] Love the refrigerator with Arctic blue interior and power cool and freeze setting.
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
on February 7, 2026
Posted by: lokiman
from 410 West 149 Street
[This review was collected as part of a promotion.] Great product! Definitely an upgrade. I love the icemaker
I would recommend this to a friend!
Written by a customer while visiting maytag.com
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