Customer reviews from Samsung US
Samsung - 9100 PRO 1TB with Heatsink Internal SSD PCIe Gen 5x4 NVMe, Speeds Up to 14700 MB/s
Average customer rating
4.8
(344 Reviews)
Rating breakdown 344 reviews
5 Stars
299
4 Stars
37
3 Stars
7
2 Stars
1
1 Star
0
98%of customers recommend this product.
(
168 out of
171)
Customer Reviews for Samsung - 9100 PRO 1TB with Heatsink Internal SSD PCIe Gen 5x4 NVMe, Speeds Up to 14700 MB/s
Customer Rating
5
Great
on July 11, 2026
Posted by: Webber777
[This review was collected as part of a promotion.] Compatibility endurance latency thermals throughput
Written by a customer while visiting Samsung US
Customer Rating
5
The best of all
on July 9, 2026
Posted by: The peoples choice
from Woodbury NY
Expertise:Expert
[This review was collected as part of a promotion.] Samsung SSDs (e.g., 990 PRO) vs WD Black (e.g., SN850X): 
Samsung: Slightly faster sequential (7450/6900 MB/s), better power efficiency, strong software. 
WD Black: Better value, larger cache for sustained writes, gaming-focused. 
Both excellent reliability/endurance; pick Samsung for max speed/efficiency, WD for price/performance.
Samsung: Slightly faster sequential (7450/6900 MB/s), better power efficiency, strong software. 
WD Black: Better value, larger cache for sustained writes, gaming-focused. 
Both excellent reliability/endurance; pick Samsung for max speed/efficiency, WD for price/performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You don't wanna miss out!!!
on July 9, 2026
Posted by: Courtneyy
from Bluefield wv
[This review was collected as part of a promotion.] Absolutely fantastic. With its new modern slick look and updated programming it has all the features you could want.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product
on July 8, 2026
Posted by: Jb2ram
Expertise:Intermediate
[This review was collected as part of a promotion.] It is too fast and process way faster. Doesn't heat up
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The best middle ground top-tier SSD!
on July 8, 2026
Posted by: Blytz
Expertise:Intermediate
[This review was collected as part of a promotion.] Transitioning to this two-terabyte SSD is a huge leap, offering faster downloads and smoother gameplay. It's highly durable, and the built-in heatsink keep it cool under pressure. This model is the perfect middle ground, delivering premium speed and value without the high cost of a four-terabyte option.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
PS5 SSD
on July 8, 2026
Posted by: RadDadOnline
Expertise:Intermediate
[This review was collected as part of a promotion.] Using this SSD in my PS5 due to the heatsink and the compatibility, and it has done nothing but performed. Low latency, long lifespan, and fantastic upload/download speeds
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for gaming
on July 7, 2026
Posted by: JSmooth82
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] I purchased this product for my PS5 and I've had absolutely no issues with it very easy to install this heat sink it works flawlessly I definitely recommend 10 out of 10 .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No longer works
on July 5, 2026
Posted by: Beardedone21
Expertise:Intermediate
[This review was collected as part of a promotion.] Worked great for a few years then one day just became unreadable
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
2
Response from Samsung USBy Samsung Brand Ambassador, July 6, 2026
Beardedone21,
Thank you for purchasing the Samsung 9100 PRO SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every 9100 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Thank you for purchasing the Samsung 9100 PRO SSD. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every 9100 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service. You can reach us at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Pro
Written by a customer while visiting Samsung US