Customer reviews from Samsung US
Samsung - 100 Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
81
4 Stars
9
3 Stars
6
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 100 Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Fantastic picture and great features
on October 16, 2025
Posted by: Tomstv
[This review was collected as part of a promotion.] Samsung continues to provide the best picture and features of any tvs. Installation was a snap. This is the largest tv that I have ever owned and I am blown away by the picture quality and the sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not good.
on October 25, 2025
Posted by: catroast
from Albuquerque, NM
I was super excited to get my first 85” TV. I did the pre-work to prepare the wall where I was going to hang it. I got an appropriate sized wall mount and installed it. The TV came and it was definitely big and heavy, so I would need a helping hand. I finally got it up on the wall. Once I powered it on, it was bright and vivid. And that’s where the good news ends. I didn’t realize what I was getting when I purchased an AI enhanced picture. Everything was grainy and there was were these weird, subtle fluctuations in the picture. Then I noticed the small, bizarre picture anomalies. Textures were off and I saw the weird AI face abnormalities on distant faces, distortions that were typical of AI image generation. I was so disappointed. I just wanted to try to get the screen to be normal, so I tried to turn off all AI settings. I succeeded in getting rid of the AI motion blurring artifacts, but the weird textures and distortions remain. I’m really disappointed. I want a refund or a TV with no AI enhancement.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
3
Response from Samsung USBy Samsung Specialist, October 27, 2025
catroast,
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s QN80F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great experience
on March 31, 2025
Posted by: Samusung0403
[This review was collected as part of a promotion.] QUALITY OUTSTANDING FOR PRICE SOUND AND PICTURE DESIGN ARE GREAT
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture, easy to navigate!
on August 19, 2025
Posted by: Bob5789
[This review was collected as part of a promotion.] This TV is amazing! Our family enjoys it very much!
The colors, the volume, the size are amazing! I did a lot of research & overall the value and quality of Samsung was always at the top tier!
The tv & AI are so much faster than even 5 years ago.
We love it!
The colors, the volume, the size are amazing! I did a lot of research & overall the value and quality of Samsung was always at the top tier!
The tv & AI are so much faster than even 5 years ago.
We love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great tv but poor navigation set up
on May 21, 2025
Posted by: Phillip88
[This review was collected as part of a promotion.] Tv is amazing and clear when it comes to the display. The Os is great. Where it falls short is the solar remote. Love it charges. But no input selection button is a big henderance. Also when trying to navigate channels there is no easy way to get the guide to come up.
Value
3
Response from Samsung USBy Samsung Specialist, May 22, 2025
Phillip88,
Thanks for sharing your thoughts on Samsung's 2025 QN80F Neo QLED. Please know you can easily access your TV’s Settings by pressing the Settings/Number/Color button just below the Power button on your remote. Pressing it again cycles through the number pad and color keys.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Thanks for sharing your thoughts on Samsung's 2025 QN80F Neo QLED. Please know you can easily access your TV’s Settings by pressing the Settings/Number/Color button just below the Power button on your remote. Pressing it again cycles through the number pad and color keys.
To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 29, 2025
Posted by: Peachfuzz555
[This review was collected as part of a promotion.] Been watching for sports. Love the 4K to pic up the details and colors really pop!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No one. Connect
on April 22, 2025
Posted by: Mike Samsung shopper
I bought this to replace an existing Samsung tv it had the one connect feature.
I was really disappointed that this one didn't have that feature.. Had I know that I would have never purchase this TV..now I have to fish HDMI cables or else have them hanging out in the open. Which is ugly.
I was really disappointed that this one didn't have that feature.. Had I know that I would have never purchase this TV..now I have to fish HDMI cables or else have them hanging out in the open. Which is ugly.
Response from Samsung USBy Samsung Specialist, April 23, 2025
Hi Mike Samsung shopper,
We're sorry for the misunderstanding regarding the QN80F Neo QLED 4K's specifications. This model - and the rest of our 2025 Neo QLED 4K lineup -does not include a One Connect Box. It is included with the 2025 S95F OLED and The Frame (LS03FA), while the Wireless One Connect is featured with the 2025 QN990F Neo QLED 8K and The Frame Pro (LS03FW).
If there's anything we can assist with, we're here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
~ Samsung Specialist
We're sorry for the misunderstanding regarding the QN80F Neo QLED 4K's specifications. This model - and the rest of our 2025 Neo QLED 4K lineup -does not include a One Connect Box. It is included with the 2025 S95F OLED and The Frame (LS03FA), while the Wireless One Connect is featured with the 2025 QN990F Neo QLED 8K and The Frame Pro (LS03FW).
If there's anything we can assist with, we're here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture I've seen love it
on April 4, 2025
Posted by: Jeffmfr
[This review was collected as part of a promotion.] I use it for games movies TV news you name it. I have no complaints in so happy with the cute it makes me happy to cone home to watch tv
Value
5
Written by a customer while visiting Samsung US