Customer reviews from Samsung US
Samsung - 100 Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(97 Reviews)
Rating breakdown 97 reviews
5 Stars
81
4 Stars
9
3 Stars
6
2 Stars
0
1 Star
1
96%of customers recommend this product.
(
23 out of
24)
Customer Reviews for Samsung - 100 Class QN80F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Television from the future in the present
on October 8, 2025
Posted by: AIczthcz
[This review was collected as part of a promotion.] From the moment I set it up, this Samsung TV has completely transformed the way I watch and enjoy content. The picture quality is stunning, with colors that feel true to life and a clarity that makes every scene immersive. The sound is rich and powerful, creating a cinema-like experience at home.
I use it for everything—streaming movies, gaming, following sports, and even mirroring my phone for work presentations. The smart features are intuitive and easy to navigate, making it simple to switch between apps and devices.
What I love most is how seamlessly it fits into daily life—whether it’s a family movie night, an intense gaming session, or just catching the news in the morning. It truly feels like a piece of the future brought into the present.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its updated new features are top notch
on October 12, 2025
Posted by: Larryone
[This review was collected as part of a promotion.] Some people rate value in their own way besides quality and price samsung always delivers with the products it manufactures its not just the tv it is the time spending with love ones viewing a family movie,show, or sports with the guys on a Sunday morning it is at great value to me having samsung be part of those moments with new easy to follow instructions of their products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Buy!!! Excellent image & sound!
on October 14, 2025
Posted by: Ivette
[This review was collected as part of a promotion.] Great image with vibrant colors. Sound is perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on October 14, 2025
Posted by: Animalhouse
[This review was collected as part of a promotion.] Great picture. Picture is so clear, it’s like you are there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Poor sound quality during live sporting events
on October 14, 2025
Posted by: Pinehurst177
[This review was collected as part of a promotion.] Most broadcasts of live sporting events have huge fluctuations of volume. There are many moments that the volume increases dramatically on its own with heavy crowd noise which drowns out the announcers. I’d estimate the overall volume increases 25% and is unbearable. It will go back to normal levels on its own.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 14, 2025
Pinehurst177,
Thank you for sharing your experience with volume fluctuations on your TV. This is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance, please contact Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Thank you for sharing your experience with volume fluctuations on your TV. This is likely due to a setting you may have accidentally enabled.
Here are a few steps that may help resolve the issue:
1. Turn off the Sound Sensor: Use the button located beneath the Samsung logo on the bottom of the TV. With the TV powered on, press the button to the left to turn the sensor on or to the right to turn it off.
2. Disable AI Sound Features: Some AI functions automatically analyze and adjust sound, which may cause volume to fluctuate. To disable these: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode. You can turn off all AI functions at once or toggle each setting individually.
3. Check for Firmware Updates: Keeping your TV up to date may improve audio performance: Settings > Support > Software Update > Update Now
To help stabilize audio, please do enable Auto Volume, which automatically adjusts sound levels when switching inputs or channels: Settings > All Settings > Sound > Expert Settings > Auto Volume > On (please note: Auto Volume can be used with TV speakers only, not with connected audio devices)
If you'd like more assistance, please contact Samsung Support for further assistance at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture
on October 14, 2025
Posted by: Labron
[This review was collected as part of a promotion.] Great picture from the front and the sides. Also love this the sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and it has a energy saver
on October 14, 2025
Posted by: Bettyboop
[This review was collected as part of a promotion.] Well I download all the apps I would like then I use to stream
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So glad to get back to a SAMSUNG :)
on October 14, 2025
Posted by: Terpman24
[This review was collected as part of a promotion.] I’ve always enjoyed and loved every television that was a Samsung. I deviated a little to save some money and bought an another TV high sense but it happened to go black on the sides after a year and a half and I have to re-buy my TVs. Yes II’ve always enjoyed and loved every television that was a Samsung. I deviated a little to save some money and bought a another TV high sense but it happened to go black on the sides after a year and a half and I have to re-buy my TVs. Yes I wasted money on that TV but I’m so happy because my Samsung is rich in color and just a beautiful television with a great picture!
Value
5
Written by a customer while visiting Samsung US