Great product, but it needs some improvements—at the very least, it should match the features of its predecessor, the Voyager 5200.
The audio quality is excellent, and the battery life has significantly improved. However, I'm experiencing a couple of issues that are quite important to me:
Caller ID: When there’s an incoming call, the headset only says “Incoming call” without reading out the caller ID. The Voyager 5200 had this feature, and it was extremely useful.
Voice Command Response: When receiving a call, the headset prompts with “Answer” or “Ignore.” However, this feature is not working reliably. I often have to yell “Answer” multiple times before it responds, whereas the Voyager 5200 would recognize the command easily in a normal tone.
For me, these are deal-breaking issues. I believe they could potentially be resolved with a firmware update. Until then, I continue using the Voyager 5200 daily and only switch to this new model when the 5200’s battery runs out.
Good quality but not that comfortable on the ear. Older versions were much more comfortable. Sound quality is good and the noise cancelling works well. Miss the old Voyager style.
Not happy with the purchase. The battery drains too quickly, only lasts half a day. The speaker volume is very quiet, it is very lacking in volume. It is not realistic to use in a noisy room. When driving a truck, you can't hear anything either. Noise suppression also leaves much to be desired, when I am in a noisy room and I don't say anything, the person I am talking to starts making loud noise.