Customer reviews from maytag.com
Maytag - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Pet Pro System - Midnight Steel
Average customer rating
4.1
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
33
4 Stars
4
3 Stars
4
2 Stars
3
1 Star
6
67%of customers recommend this product.
(
18 out of
27)
Customer Reviews for Maytag - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Pet Pro System - Midnight Steel
Customer Rating
5
Perfect
on August 3, 2026
Posted by: michaelsweet
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Great features!
on July 24, 2026
Posted by: Hotjohnpepper
[This review was collected as part of a promotion.] Just Overall a great upgrade over my old Samsung front end Load washer and dryer that were Electric.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4
Works fine
on July 22, 2026
Posted by: davomarti
[This review was collected as part of a promotion.] Works pretty well, but the Regular cycle leaves the clothes a little damp. We have to press the Extra Power button, or use the Bulky Items or Heady Duty cycle for regular laundry.
Written by a customer while visiting maytag.com
Customer Rating
2
It dries clothes on time cycle
on July 1, 2026
Posted by: Charlieshumam
[This review was collected as part of a promotion.] Water pours out the door on steam cycle- the first time I tried it!! I’m worn out with replacing the 2 year old model that had 4 service calls within 2 years and ultimately was declared “not able to be repaired”. I don’t think it is me. My previous dryer lasted 17 years
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Team, Consumer Care, July 1, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with water leaking during the steam cycle on your Maytag® Dryer. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 982426.
We’re looking forward to hearing from you.
Marie Q
We regret that you are having these concerns with water leaking during the steam cycle on your Maytag® Dryer. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 982426.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
1
Horrible dryer
on April 4, 2026
Posted by: Megt
from MN
We’ve had 4! In less than a year. Horrible manufacturing. Broken door, buzzing and thumping noises. 4th dryer is loud but no suspicious noises so I’ve just decided to live with it. Would never buy Maytag again!!!!
No, I would not recommend this to a friend.
Response from maytag.comBy Consumer Care, April 6, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Dryer.
We have a handy Owner Center that can help troubleshoot your noise issue. http://spr.ly/6425B6Q1F7
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/6427B6Q1Fh
If you need additional assistance,
Facebook: http://spr.ly/6428B6Q126
Instagram: http://spr.ly/6429B6Q12B
Live Chat: http://spr.ly/6420B6Q128 (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #944837.
We’re looking forward to hearing from you.
Marie Q
We regret that you are having these concerns with your Dryer.
We have a handy Owner Center that can help troubleshoot your noise issue. http://spr.ly/6425B6Q1F7
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/6427B6Q1Fh
If you need additional assistance,
Facebook: http://spr.ly/6428B6Q126
Instagram: http://spr.ly/6429B6Q12B
Live Chat: http://spr.ly/6420B6Q128 (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #944837.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
3
Great features if they worked
on March 17, 2026
Posted by: PSzat
[This review was collected as part of a promotion.] The dryer works fine. I haven't tried the steam yet. Spent extra for the Wi-Fi on both the washer & dryer & they won't stay connected because our Wi-Fi is greater than the one suggested we use. I can connect at the lower speed, but it won't stay there because we have the 5g which it keeps reverting back to. Is there an upgrade or a fix to remedy this?
Written by a customer while visiting maytag.com
Customer Rating
5
Awesome features
on March 9, 2026
Posted by: Derrek L
[This review was collected as part of a promotion.] All around great
Love everything about this machine
Love everything about this machine
Written by a customer while visiting maytag.com
Customer Rating
2
Maytag is not the Maytag it used to be
on March 1, 2026
Posted by: Dc58
[This review was collected as part of a promotion.] I purchased December 1st 2025 received about 2 weeks ago Feb 11 2026. I gave up an 18-year-old unit that I finally fixed prior to receiving the new one. These new machines are aluminum thin compared to my old unit. My advice to Maytag is to go back to the making of the old units without all the modern electrical equipment on them not necessary to have all that equipment. You can have a base machine on the market as well. I'm sure this new machine will not last 18 years 😭
Response from maytag.comBy Branded Team, Consumer Care, March 3, 2026
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please feel free to use any of the options below:
Facebook: http://spr.ly/6423h4piV
Instagram: http://spr.ly/6424h4pin
Live Chat: http://spr.ly/6425h4piX (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 928672.
We’re looking forward to hearing from you.
Marie Q
Facebook: http://spr.ly/6423h4piV
Instagram: http://spr.ly/6424h4pin
Live Chat: http://spr.ly/6425h4piX (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 928672.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com