Customer reviews from maytag.com
Maytag - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Pet Pro System - Midnight Steel
Average customer rating
4 out of 5
4
(53 Reviews)
Open Ratings Snapshot
Rating breakdown 53 reviews
5 Stars
33
4 Stars
6
3 Stars
4
2 Stars
3
1 Star
7
67%of customers recommend this product. 
(
20 out of 30
)
Best Buy Privacy Policy
Customer Reviews for Maytag - 7.4 Cu. Ft. Smart Gas Dryer with Steam and Pet Pro System - Midnight Steel
Customer Rating
4 out of 5
4
Like it
on October 16, 2026
Posted by: Nummz
[This review was collected as part of a promotion.] Looks nice. Very hi tech dryer. Clothes aren't drying completely. Had to keep adding more time. Time will tell if we love it.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1 out of 5
1
DO NOT BUY IT!!!!
on September 16, 2026
Posted by: MALENA
Extremely frustrating to figure out. Frustrating!!! I dislike it with burning passion.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, September 21, 2026
Thank you for your review. We regret to hear that your Dryer is not living up to your standards. If you have any questions or concerns with your Dryer, please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #25009403, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
4 out of 5
4
Excellent Gas dryer for pet owners.
on September 10, 2026
Posted by: MJalata
[This review was collected as part of a promotion.] The Maytag 7.40 cft gas dryer with the pet pro is outstanding. I have 2 dogs that sheds a lot and by using the air dry (no-heat) and pet pro function I was able to remove almost all the hair and lint. It worked better than the commercial dryer I used to remove pet hair from pet bedding. The other great thing is all the hair gets collected on the reusable filter. It also has other great feature like a powerful steam and sanitizes function which I used for towels, pillows and others. So far so good this dryer works as advertised.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Perfect
on August 3, 2026
Posted by: michaelsweet
[This review was collected as part of a promotion.]
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5 out of 5
5
Great features!
on July 24, 2026
Posted by: Hotjohnpepper
[This review was collected as part of a promotion.] Just Overall a great upgrade over my old Samsung front end Load washer and dryer that were Electric.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4 out of 5
4
Works fine
on July 22, 2026
Posted by: davomarti
[This review was collected as part of a promotion.] Works pretty well, but the Regular cycle leaves the clothes a little damp. We have to press the Extra Power button, or use the Bulky Items or Heady Duty cycle for regular laundry.
Written by a customer while visiting maytag.com
Customer Rating
2 out of 5
2
It dries clothes on time cycle
on July 1, 2026
Posted by: Charlieshumam
[This review was collected as part of a promotion.] Water pours out the door on steam cycle- the first time I tried it!! I’m worn out with replacing the 2 year old model that had 4 service calls within 2 years and ultimately was declared “not able to be repaired”. I don’t think it is me. My previous dryer lasted 17 years
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Team, Consumer Care, July 1, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with water leaking during the steam cycle on your Maytag® Dryer. We value all of our customers, and we would like the opportunity to look into this further for you. Please feel free to use any of the options below:
Facebook: https://www.facebook.com/maytag
Instagram: https://www.instagram.com/maytag/
Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 982426.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
1 out of 5
1
Horrible dryer
on April 4, 2026
Posted by: Megt
from MN
We’ve had 4! In less than a year. Horrible manufacturing. Broken door, buzzing and thumping noises. 4th dryer is loud but no suspicious noises so I’ve just decided to live with it. Would never buy Maytag again!!!!
No, I would not recommend this to a friend.
Response from maytag.comBy Consumer Care, April 6, 2026
Thank you for bringing this to our attention.
We regret that you are having these concerns with your Dryer.
We have a handy Owner Center that can help troubleshoot your noise issue. http://spr.ly/6425B6Q1F7
If the troubleshooting information does not resolve the issue, service is available through our website at: http://spr.ly/6427B6Q1Fh
If you need additional assistance,
Facebook: http://spr.ly/6428B6Q126
Instagram: http://spr.ly/6429B6Q12B
Live Chat: http://spr.ly/6420B6Q128 (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number #944837.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting maytag.com
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