Customer reviews from geappliances.com
GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black
Average customer rating
3.5
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
3
3 Stars
0
2 Stars
1
1 Star
3
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for GE Profile - 2.2 Cu. Ft. Built-In Microwave with Sensor Cooking and Glass Touch Controls - Black
Customer Rating
5
Profile the best
on April 4, 2025
Posted by: Lola happy
from Porter TX northeast edge of Houston TX
GE Profile is what we originally had. Replaced it with another highly known brand that failed on LED display in the second year and in motor in fifth year. We bought this new GE Profile Microwave to get the best back in our home.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
good for one year only...
on April 14, 2025
Posted by: puccibob
Had it 14 months...just blew up of course it has a one year warrantee...
Response from geappliances.comBy Tierra, GE_Appliances, April 17, 2025
We'd like to assist you with your microwave blowing up. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Ok
on April 17, 2025
Posted by: Lasts just 5 years
Worked ok for just over the warranty period and then the door to open broke
Features
5
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, April 22, 2025
We know the importance of an appliance and its parts lasting for a long period of time. However, it is not possible to determine the product or part failure rate. There are multiple variables involved such as frequency of use, type of use, location of appliance, care, and maintenance.
Written by a customer while visiting geappliances.com
Customer Rating
1
unknown
on April 20, 2025
Posted by: Pigtail
I am disappointed with my microwave as it is too hot.
Response from geappliances.comBy Julia, GE Appliances, April 22, 2025
We're sorry to hear the microwave is set too hot. You do have the ability to change the power level of the microwave. You can read more about this on page 8 of the Use and Care Manual (https://products-salsify.geappliances.com/image/upload/s--2uUxWBFV--/58b9007f75d4bcf997ce85d66907a17c0692e68b.pdf). If this does not solve the issue, please reach out to our service team by calling 833-426-3393 (Monday – Friday: 8 a.m. – 8 p.m. ET; Saturday – Sunday: Closed) to schedule a service appointment. You can also schedule online here: https://www.geappliances.com/ge/service-and-support/service.htm. We're confident one of our skilled technicians will be able to assist you further, if needed.
Written by a customer while visiting geappliances.com