Customer reviews from breville.com
Breville - the Sous Chef 16 Food Processor - Brushed Stainless Steel
Average customer rating
4.3
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
20
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
4
77%of customers recommend this product.
(
20 out of
26)
Customer Reviews for Breville - the Sous Chef 16 Food Processor - Brushed Stainless Steel
Posted by: Marye
Verified Purchase:Yes
Having the small insert allows me to use the grater for separate foods and keep them separate.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
5
Awesome product!
on February 4, 2026
Posted by: Ashley
I bought this to replace a different food processor I had for many years. This Breville food processor does more than I expected. I enjoy the storage for the blades.
I would recommend this to a friend!
Written by a customer while visiting breville.com
Posted by: Karma
Verified Purchase:Yes
The Breville Sous Chef 16 is hands-down the most impressive food processor I’ve ever owned. From the moment you set it on the counter, it feels like a solid, professional piece of equipment.
The power is unbelievable. It glides through dense doughs, tough veggies, and big batches without even a hiccup. The precision of the slicing disc system is on another level; you can go from paper-thin to hearty slices with a simple adjustment, and everything comes out perfectly uniform. The massive 16-cup bowl makes prepping for large meals effortless, and the smaller mini-bowl is perfect for sauces, dips, and quick jobs.
What I love most is how quiet and controlled it is. No shaking, no struggling, no guessing—just smooth, consistent results every single time. It feels like having a professional prep assistant in your kitchen. No flour flying all over the kitchen.
If you cook often, entertain, or just appreciate appliances that actually deliver on their promises, the Breville Sous Chef 16 is absolutely worth the investment. It has elevated my cooking and cut my prep time in half. It makes cheese day a breeze, A total win!!!
I would recommend this to a friend!
Written by a customer while visiting breville.com
Customer Rating
4
If you have the money to keep buying replacement bowls and lids then this is your machine
on March 30, 2025
Posted by: KrystynK
About every two years, I must buy a new large bowl and lid (typically at separate times). The bowl tends to crack where the gear and spindle connect; the lid tends to melt where the spindle meets the center stabilizer. I cook for a total of three people but use the machine about every other day to predominately slice and shred salads or make mayo or dressing in the small bowl (note that the liquid from the small bowl will splash into the big bowl and you will have two bowls and a lid to clean.). Occasionally, I'll make peanut butter or pizza dough, but I never let the machine run for over 3 minutes; peanut butter only takes 2.5 minutes and is hands-off if you put in 4 cups of nuts in the bowl, and pizza dough takes about 45 to 60 seconds for two balls.
Response from breville.comBy Customer Service, March 31, 2025
We're sorry to hear of your experience. Please make sure that pulsing is being used, as opposed to just letting the machine run. But, thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
1
Makes terrible noise
on February 19, 2025
Posted by: Sandeep
Makes a very loud rattling noise. I bought it for its presumable quiet running feature. Very disappointed
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, February 20, 2025
Thank you for your review and your feedback. We do value customers' input. We'll definitely pass along your feedback to the appropriate people, as we are continuously trying to improve our customer's experience.
Written by a customer while visiting breville.com
Customer Rating
1
Motor overheated making hummus
on November 4, 2024
Posted by: Justin
I decided to "upgrade" my food processor and splurge on the Sous Chef 16. The first time I used it, the motor overheated 3 times trying to make a single batch of hummus. Very disappointed in this purchase.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, November 5, 2024
We're sorry to hear of your experience. Thank you for your review and feedback. We do see that you were able to reach a representative and that they are currently assisting you. Thank you for allowing us to help.
Written by a customer while visiting breville.com
Customer Rating
1
The bowl broke and I can't find a replacement bowl anywhere
on June 20, 2024
Posted by: Amy
I bought a Sous Chef 16 and the hard plastic parts that hold the bowl in place broke off with normal use. I can't find a replacement bowl anywhere, which makes the whole expensive machine virtually worthless.
No, I would not recommend this to a friend.
Response from breville.comBy Customer Service, June 20, 2024
You can find the bowl and other accessories for the BFP810 through our website here: https://www.breville.com/us/en/products/food-processors/parts-accessories.html/BFP810
If you have further questions, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
If you have further questions, please feel free to send us an email to askus@brevilleusa.com or call us at 866-273-8455. We'll be happy to help you from there.
Written by a customer while visiting breville.com
Customer Rating
4
Love it but.....
on April 16, 2024
Posted by: Jay Miah
We bought our first great food processor at the beginning of 2024, the sous chef 16. We think it's a tremendous machine but no accessories are available like the older models or other manufacturers. When are they coming out?
No, I would not recommend this to a friend.
Written by a customer while visiting breville.com