Customer reviews from maytag.com
Maytag - 25 Cu. Ft. Side-by-Side Refrigerator with Gallon Door Bins - Stainless Steel
Average customer rating
4.3
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
57
4 Stars
14
3 Stars
11
2 Stars
1
1 Star
7
80%of customers recommend this product.
(
39 out of
49)
Customer Reviews for Maytag - 25 Cu. Ft. Side-by-Side Refrigerator with Gallon Door Bins - Stainless Steel
Customer Rating
1
Have it less than a month, multiple issues
on January 22, 2024
Posted by: maestrosteve18
from Jackson, NJ
After owning it for 2 weeks, even at the coldest setting it was registering on my fridge and freeze thermometers that it was 20 degrees too warm. Freezer taken apart to diagnose faulty parts. Parts ordered and replaced and the freezer had to be taken apart a 2nd time. Now the tech has to come back a 3rd time for an issue and I don't even have it a month yet. Why would it deserve a rating of anything more than 1?
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Team, Consumer Care, January 23, 2024
Thank you for bringing this to our attention.
We regret you are having these concerns with your Refrigerator, maestro-steve. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 471125.
Let’s see what we can do for you!
Marie Q
We regret you are having these concerns with your Refrigerator, maestro-steve. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 471125.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
2
Find a better water and ice dispenser
on February 13, 2024
Posted by: MechEngineer
[This review was collected as part of a promotion.] It does a good job keeping things cold but the water and ice dispenser are very awkward to use and leave drips down the front of the door.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Team, Consumer Care, February 14, 2024
Thank you for bringing this to our attention.
We regret you are having these concerns with your Refrigerator, MechEngineer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 482812.
Let’s see what we can do for you!
Marie Q
We regret you are having these concerns with your Refrigerator, MechEngineer. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 482812.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
3
Nice fridge, but…
on November 14, 2023
Posted by: LRRP
from Sugar Land, Tx
[This review was collected as part of a promotion.] I bought this a few weeks ago as a replacement and am generally satisfied, however it is a bit smaller than my old unit but it takes up the same space. The biggest fault this refrigerator has is that the water spout is too close to the front panel. Thos means that if you are not careful, it will drip down the panel as you pull your glass away. Other than that, I like toe separate ice and water buttons, the glass shelves, and the fact that the icemaker is where it should be and not in the door. If it had an extra cubic foot of space, that would be nice too, but I can make do with 25.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
1
Broken fridge no service
on January 13, 2024
Posted by: Broken fridge no service
Bought this March 2023 in December it stopped working repair lasted a week it stopped working again its now January 13 can't get Maytag/Whirlpool to do anything !
Response from maytag.comBy Maytag Team, Consumer Care, January 18, 2024
Thank you for bringing this to our attention.
We regret you are having these concerns with your Refrigerator, Broken fridge no service. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 466309.
Let’s see what we can do for you!
Marie Q
We regret you are having these concerns with your Refrigerator, Broken fridge no service. We value all of our customers, and we would like the opportunity to look into this further for you. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/maytag or Direct Message on Instagram at https://www.instagram.com/maytag/. When responding please include your contact information and reference Case # 466309.
Let’s see what we can do for you!
Marie Q
Written by a customer while visiting maytag.com
Customer Rating
4
Ice Cube Maker
on January 30, 2024
Posted by: Ron I.
[This review was collected as part of a promotion.] Good size fridge with multiple shelves which allows the unit to hold a sufficient amount of food.
The freezer is a good size also. However, the ice cube maker on/off switch is in a location that makes it inaccessible.
You have to pull out the entire ice cube maker unit to access the on/off switch.
The freezer is a good size also. However, the ice cube maker on/off switch is in a location that makes it inaccessible.
You have to pull out the entire ice cube maker unit to access the on/off switch.
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
4
My best refrigerator in 40 years.
on February 9, 2024
Posted by: Mother Bella
[This review was collected as part of a promotion.] I have owned my side by side refrigerator for 2 months. I should have bought it when I made the mistake of buying the one I just thru out. Maytag is the best.
Written by a customer while visiting maytag.com
Customer Rating
5
I think maytag had people like me in mind.
on November 14, 2023
Posted by: 77RT
from Vancouver, Wa
[This review was collected as part of a promotion.] So far, so good. I love my maytag refrigerator. I also have a maytag washer and dryer. Perfect !!!
I would recommend this to a friend!
Written by a customer while visiting maytag.com
Customer Rating
5
Great refrigerator!
on November 25, 2023
Posted by: Jessicakbgc
[This review was collected as part of a promotion.] Looks great and keeps cold! It fits great in our space, and we’re lookin forward to using it for years to come!
I would recommend this to a friend!
Written by a customer while visiting maytag.com