Customer reviews from Lively from Best Buy Health
Lively - Lively SIM/eSIM 3 Months of Service 5GB Data, Unlimited Talk and Text - Gold
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
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3 Stars
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1 Star
1
Customer Reviews for Lively - Lively SIM/eSIM 3 Months of Service 5GB Data, Unlimited Talk and Text - Gold
Customer Rating
1
No service
on August 11, 2026
Posted by: David
I had or have a jitter bug flip phone I bought for my friend and was paying a monthly fee with autopay. Suddenly one day I had no service, that was a couple months ago, but its still getting paid. No email, or notice I was being shut off and I still have no phone service. But its getting paid for! The Jitter bug worked fine!
Response from Lively from Best Buy HealthBy Lively, Customer Care, August 17, 2026
Hi there, we're so sorry you're experiencing signal or connectivity issues with your phone.
We'd like the opportunity to look into this further and help ensure your device is working as expected.
A member of our team will reach out to you directly. If we're unable to connect, we'll leave a voicemail with our contact information and next steps so you can return our call at your convenience.
We look forward to assisting you.
We'd like the opportunity to look into this further and help ensure your device is working as expected.
A member of our team will reach out to you directly. If we're unable to connect, we'll leave a voicemail with our contact information and next steps so you can return our call at your convenience.
We look forward to assisting you.
Written by a customer while visiting Lively from Best Buy Health
