I was sold on the repairman's suggestion to purchase SpeedQueen products when they were out to tell me my old washer and dryer were beyond fixing. Fast forward to when I received the machines. Dryer makes a horrible drum sound. It's under warranty so repair person said the "machine should have never been sold this way" and they replaced the bearings and pulleys. The machine still makes the same sound and I have had to go back to the retail store for assistance.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, February 3, 2026
Hi, Klp2026. We understand the concern with the sound of your new dryer, and we apologize both for this trouble and that this hasn't been fully resolved yet. If you're still needing support, we'd love to jump in to help! We're here for you at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
The DC5 dryer with steam is the best electric dryer I’ve ever used and owned! Speed Queen is absolutely the BEST! I wished they made other appliances! I won’t own any other brand of washer or dryer!