Customer reviews from Speed Queen
Speed Queen - DC5 Sanitizing Electric Dryer - Matte Black
Average customer rating
4.7 out of 5
4.7
(43 Reviews)
Open Ratings Snapshot
Rating breakdown 43 reviews
5 Stars
37
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
97%of customers recommend this product. 
(
37 out of 38
)
Best Buy Privacy Policy
Customer Reviews for Speed Queen - DC5 Sanitizing Electric Dryer - Matte Black
Customer Rating
5 out of 5
5
Great machines
on March 17, 2026
Posted by: Harold the crasher
from Maryville Tn
Easy to operate and durable equipment. Washes heavy items quickly and efficiently.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
Highly recommended, Family members and neighbors r
on March 10, 2026
Posted by: Maximum
from Sanford Michigan
Highly recommendedFamily members and neighbors recommended this machine
Written by a customer while visiting Speed Queen
Customer Rating
3 out of 5
3
Dryer makes a horrible drum sound
on January 30, 2026
Posted by: klp2026
from Dallas, TX
I was sold on the repairman's suggestion to purchase SpeedQueen products when they were out to tell me my old washer and dryer were beyond fixing. Fast forward to when I received the machines. Dryer makes a horrible drum sound. It's under warranty so repair person said the "machine should have never been sold this way" and they replaced the bearings and pulleys. The machine still makes the same sound and I have had to go back to the retail store for assistance.
No, I would not recommend this to a friend.
Response from Speed QueenBy Margie, Customer Support, February 3, 2026
Hi, Klp2026. We understand the concern with the sound of your new dryer, and we apologize both for this trouble and that this hasn't been fully resolved yet. If you're still needing support, we'd love to jump in to help! We're here for you at 800-552-5475 (Monday to Friday; 8:30am – 4:00pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
Durability
on January 26, 2026
Posted by: Godfrey
from Alabama
When appliances these days only last a few years, at best, it’s nice to see that Speed Queen builds durability in their products!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
Most reliable
on December 31, 2025
Posted by: Lskkntze
from Emory tx
Solid machine. Expect to get 20 plus years service.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
Great Machine.
on December 1, 2025
Posted by: JP18296
from Athens, Al
Great product. We purchased 3 washers and 3 dryers. We purchased 2 of our daughters a set each. We are higb on your profuct.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
Good Machine
on November 21, 2025
Posted by: Too short for you
from Kansas
While perhaps the line in not as good as it once was, our new washing machine is working well.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
DC5 is the best on the market!
on November 19, 2025
Posted by: J R Ewing
from Morristown, TN
The DC5 dryer with steam is the best electric dryer I’ve ever used and owned! Speed Queen is absolutely the BEST! I wished they made other appliances! I won’t own any other brand of washer or dryer!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
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