Customer reviews from Speed Queen
Speed Queen - DC5 Sanitizing Electric Dryer - Matte Black
Average customer rating
4.7 out of 5
4.7
(43 Reviews)
Open Ratings Snapshot
Rating breakdown 43 reviews
5 Stars
37
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
97%of customers recommend this product. 
(
37 out of 38
)
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Customer Reviews for Speed Queen - DC5 Sanitizing Electric Dryer - Matte Black
Customer Rating
5 out of 5
5
Best dryer I’ve ever owned
on August 6, 2026
Posted by: Mama J
It has been a wonderful product! Best I’ve ever purchased!
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
Finally in the fold
on August 4, 2026
Posted by: Happy Guy
I have wanted a SQ set for the longest time, and I have finally joined the family. I have NO complaints, the set is AMAZING!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
1 out of 5
1
Poor Quality
on August 3, 2026
Posted by: J Ransom
Dryer needed a Service call before 30 days in service. Repair man thought he he fixed the Dryer but eventually it had to be replaced. Drum seems off Balance
Response from Speed QueenBy Margie, Customer Support, August 18, 2026
Hi, J Ransom. We understand the dryer wasn't performing as it should, and it's disheartening that service was unable to resolve this quickly for you. Further, our apologies that the initial experience wasn't what we'd hoped, but we're glad this was taken care of with the current dryer. Of course, let us know if we can help with anything. We'll be here if you need us at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
A TRUSTED RESOURCE
on July 10, 2026
Posted by: Kenyon1972
from Marion, OH
I just purchased this clothes dryer and it is first rate.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
Matches my new washer
on June 13, 2026
Posted by: janeo
Haha! My Whirlpool washer went out, and I hate mismatched washer/dryer in the back door utility room (the most used entrance to our house). I went with Speed Queen in matte black. The pair looks very elegant and actually upgrades the look of the utility room. I LOVE my washer and have no complaints for the dryer. I appreciate the easily accessible lint trap and the steam feature. I had never used a ‘sensing dry’ feature - just always guessed and set the timer. This dryer has only a 30 min or a 60 minute dry and since I usually dried for 20-45 minutes, I’m using the sense dry feature and a couple times the ‘almost dry’. Again, no complaints.
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
4 out of 5
4
Has been a good dryer
on June 5, 2026
Posted by: Jdilday
from Oklahoma
It is a learning curve after having the other big brands out there. It does not seem like the dryness sensor works as well as other brands do. when using auto the clothes are still damp. But when using the time dry it works great
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
Best!
on June 2, 2026
Posted by: Johnny W
from Birmingham AL
Basic operation, built like a tank! Works very well!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
Customer Rating
5 out of 5
5
The BEST!
on May 18, 2026
Posted by: beesknees26
from Georgia
Love my new SQ dryer! It's simple, easy to operate, has a large opening, light inside, easy to clean lint trap. Just a great and thoughtful design from top to bottom. And, we were able to support our local small appliance dealer because it wasn't available at a big box store. I also love the matte black color!
I would recommend this to a friend!
Written by a customer while visiting Speed Queen
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