Dryer needed a Service call before 30 days in service. Repair man thought he he fixed the Dryer but eventually it had to be replaced. Drum seems off Balance
Response from Speed QueenBy Margie, Customer Support, August 18, 2026
Hi, J Ransom. We understand the dryer wasn't performing as it should, and it's disheartening that service was unable to resolve this quickly for you. Further, our apologies that the initial experience wasn't what we'd hoped, but we're glad this was taken care of with the current dryer. Of course, let us know if we can help with anything. We'll be here if you need us at 800-552-5475 (Monday to Friday; 8:30 am – 4:00 pm Central Standard Time).
Haha! My Whirlpool washer went out, and I hate mismatched washer/dryer in the back door utility room (the most used entrance to our house). I went with Speed Queen in matte black. The pair looks very elegant and actually upgrades the look of the utility room. I LOVE my washer and have no complaints for the dryer. I appreciate the easily accessible lint trap and the steam feature. I had never used a ‘sensing dry’ feature - just always guessed and set the timer. This dryer has only a 30 min or a 60 minute dry and since I usually dried for 20-45 minutes, I’m using the sense dry feature and a couple times the ‘almost dry’. Again, no complaints.
It is a learning curve after having the other big brands out there. It does not seem like the dryness sensor works as well as other brands do. when using auto the clothes are still damp. But when using the time dry it works great
Love my new SQ dryer! It's simple, easy to operate, has a large opening, light inside, easy to clean lint trap. Just a great and thoughtful design from top to bottom. And, we were able to support our local small appliance dealer because it wasn't available at a big box store. I also love the matte black color!