Customer reviews from tcl.com
TCL - 50" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
Average customer rating
4.8
(34 Reviews)
Rating breakdown 34 reviews
5 Stars
30
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
0
94%of customers recommend this product.
(
15 out of
16)
Customer Reviews for TCL - 50" Class QM6K Series 4K UHD HDR QD Mini LED Smart TV with Google TV (2025)
Customer Rating
5
Patricia
on October 7, 2025
Posted by: Loopy1
Patricia was so helpful, patient and professional. She solved my issue.
Response from tcl.comBy Alison TCL Customer Support, October 7, 2025
Hi Loopy1,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
3
Meh 🫤
on September 28, 2025
Posted by: Bubba Gump
Product sounds good but the 1 and 2 star ratings give me pause. What was the resolution by the company in these cases?
Response from tcl.comBy Alison TCL Customer Support, September 29, 2025
Hi Bubba Gump,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We hope that you are enjoying your TV thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
on September 26, 2025
Posted by: 3356
Cherie, was very helpful and did a great job getting my sound bar to work.
Response from tcl.comBy Alison TCL Customer Support, September 26, 2025
Hi 3356,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Service
on September 24, 2025
Posted by: Pete4
Shy answered all my questions and got my TV working. Thanks so much.555
Response from tcl.comBy Alison TCL Customer Support, September 24, 2025
Hi Pete4,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! At TCL, we are committed to delivering premium products with world-class customer experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Great Screen, incredible sound.
on September 23, 2025
Posted by: Irma616
[This review was collected as part of a promotion.] I love the size of the TV. Finally I can see the picture with my weary eyes. Sound is incredible.
Response from tcl.comBy Alison TCL Customer Support, September 24, 2025
Hi Irma616,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Excellent Product!
on September 23, 2025
Posted by: MikeLan
from Youngsville, LA
[This review was collected as part of a promotion.] I have a 75" and 55" TCL. Both great pictures and brightness. I want the 65qm8k. Waiting for Black Friday.
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, September 23, 2025
Hi MikeLan,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying your TV thus far! Our TVs are designed and engineered to have a quick and easy setup, be user-friendly, and provide a great viewing experience. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Don't miss out!
on September 7, 2025
Posted by: CobraRG
from Surprise, Arizona
[This review was collected as part of a promotion.] Was contemplating this brand as I am strictly Samsung products only. Couldn't pass up the deal and glad I didn't. The TCL QM6K is way beyond my Samsung QN90D and I paid way more money for the Samsung too. The QM6K changed the way I look at hi end TV's. Everything is way more clear, deep, sharp, etc. From now on I'm team TCL.
I would recommend this to a friend!
Response from tcl.comBy Alison TCL Customer Support, September 8, 2025
Hi CobraRG,
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
We appreciate your thoughtful feedback. Please enjoy the great size and quality of this TV. Thank you for choosing TCL to be part of your family!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Looking to a great experience.
on September 2, 2025
Posted by: Fast Eddy
[This review was collected as part of a promotion.] Bought TV yesterday at Best Buy and am amazed at the customer support particularly Geraldine who stayed with me throughout the activation.
Response from tcl.comBy Alison TCL Customer Support, September 2, 2025
Hi Fast Eddy,
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
We appreciate your thoughtful feedback! We are pleased to hear that you are enjoying your TV thus far. We hope you continue to have a great experience and explore more of the great features our TVs have to offer. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com