Customer reviews from Samsung US
Samsung - 32 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
404
4 Stars
55
3 Stars
14
2 Stars
5
1 Star
8
92%of customers recommend this product.
(
146 out of
158)
Customer Reviews for Samsung - 32 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
1
Last one month before failing
on July 30, 2025
Posted by: Goldcy
[This review was collected as part of a promotion.] Strictly late night tv. Didn't come on one night. Took two weeks to get container to send back. Probably won't get back for another month. I think I will stick with LG in future.
Value
1
Response from Samsung USBy Samsung Specialist, July 31, 2025
Goldcy,
We appreciate you sharing the details of the screen issue you’re experiencing and thank you for your patience while waiting for your repair. If you need any further assistance after you've received your TV, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
We appreciate you sharing the details of the screen issue you’re experiencing and thank you for your patience while waiting for your repair. If you need any further assistance after you've received your TV, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Beware
on July 26, 2025
Posted by: Spizro
I wish I would have known that Samsung is still pushing their junky Tizen OS. You phones run android, your watches run android, please give up on Tizen! All the apps I want aren't made for Tizen, so back to my Nvidia Shield again.
This will be the last Samsung TV I buy. If you did this with your phones too, then I would switch to another brand.
Tizen is garbage!
This will be the last Samsung TV I buy. If you did this with your phones too, then I would switch to another brand.
Tizen is garbage!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, July 28, 2025
Hi Spizro,
We appreciate you taking the time to review your Q8F TV. Your feedback about Tizen OS is noted and will be shared with our internal teams.
If you have any questions or need help with your TV, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
We appreciate you taking the time to review your Q8F TV. Your feedback about Tizen OS is noted and will be shared with our internal teams.
If you have any questions or need help with your TV, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
1
Forced app advertising and bloatware
on July 28, 2025
Posted by: Nomoresamsung
from Antioch, ca
Full slave to Samsung smarthub no tv watching or anything whatsoever until you make or connect your smart things app and if your like my this app is already blocked from your phone.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, July 29, 2025
Hi Nomoresamsung,
We appreciate you taking the time to review your Q8F TV. Your feedback about the Smart Hub & SmartThings is noted and will be shared with our internal teams.
If you have any questions or need help with your TV, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
We appreciate you taking the time to review your Q8F TV. Your feedback about the Smart Hub & SmartThings is noted and will be shared with our internal teams.
If you have any questions or need help with your TV, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has a great size and quality
on May 22, 2025
Posted by: Jimmy1moonyy
[This review was collected as part of a promotion.] I use the TV for movies and gaming i think it is great for anything really.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Team Samsung For Life
on June 11, 2025
Posted by: Chronica402
[This review was collected as part of a promotion.] Samsung Has Transformed My Living Room! Talk About High Quality Viewing Pleasure.
CRISP. CLEAR. VIBRANT. Those Are Just A Few Adjectivesctives To Describe My Beautifl Television.
Sound Is Great, With Or Without Using Any Audio Accessories. I Especially Love That I Don't Experience Connectivity Issues. Compatibility With All Of My Different Streaming Apps Is Stellar! There Is Nothing I Would Change About My Television. All I Can Say Is, Impressive, Very Impressive Samsung!
#TeamSamsungForLife
CRISP. CLEAR. VIBRANT. Those Are Just A Few Adjectivesctives To Describe My Beautifl Television.
Sound Is Great, With Or Without Using Any Audio Accessories. I Especially Love That I Don't Experience Connectivity Issues. Compatibility With All Of My Different Streaming Apps Is Stellar! There Is Nothing I Would Change About My Television. All I Can Say Is, Impressive, Very Impressive Samsung!
#TeamSamsungForLife
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Annoying in every use, but great picture and sound
on October 13, 2025
Posted by: Whatever
[This review was collected as part of a promotion.] The insistence upon forcing autoplay into every corner of every app is insulting and annoying every time I use my television. I want to move from one source or app to another without the TV screaming at me. Otherwise it is an appliance and I expect it to work like an appliance. My previous Samsung TV worked for 13 years. I expect as much from this. There's your new tagline: Annoying Products That Last!
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 13, 2025
Whatever,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
This product is amazing!!
on October 19, 2025
Posted by: Angelbaby
[This review was collected as part of a promotion.] I am now watching TV in my living room. I'm streaming a wide range of movies, sports, and videos.
I have gatherings at my house, and play music videos. All my guests love dancing and watching the videos on the 85-inch TV. IT'S AWESOME!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung TV
on October 22, 2025
Posted by: Yahyah
[This review was collected as part of a promotion.] My TV is every thing I need gives great pictures and sound.. I love the caption if I chose sometimes..all around great technology..I recommend to all my family members. Thanks Samsung
Value
4
Written by a customer while visiting Samsung US