Customer reviews from Samsung US
Samsung - 32 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Average customer rating
4.7
(486 Reviews)
Rating breakdown 486 reviews
5 Stars
404
4 Stars
55
3 Stars
14
2 Stars
5
1 Star
8
92%of customers recommend this product.
(
146 out of
158)
Customer Reviews for Samsung - 32 Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025)
Customer Rating
5
Amazing TV
on December 23, 2025
Posted by: SamsungTVs4BCE
[This review was collected as part of a promotion.] We love our new TV. The picture quality is Amazing and we enjoy how easy it is to access all the channels we enjoy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great screen!. Very bright!
on December 23, 2025
Posted by: Burgerboss928
[This review was collected as part of a promotion.] Clear ,crisp,and bright best describes the screen. I really enjoy watching action movies and sci-fi movies with this TV! Simply amazing!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing clarity
on February 5, 2026
Posted by: John
from Arizona
[This review was collected as part of a promotion.] Crystal clear TV, super thin, didn't expect it to be as heavy as it but still great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am entertained!
on February 13, 2026
Posted by: Stevogetti
from Framingham MA
[This review was collected as part of a promotion.] Samsung and I go way back. This Samsung tv is my second one. My first one is still working great. I just wanted a little upgrade and I'm totally blown away. All I need to say is, WOW! I originally became a die hard Samsung phone and tablet fan. Samsung's tvs are now my go to as well. I can't say enough about the superior quality. You'll just have to see for yourself. Samsung, great job and thank you.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 22, 2026
Posted by: LagFin
from North Dakota
[This review was collected as part of a promotion.] I have come to find that the TV is very intelligent calibrated self with your phone and minimal thinking that a person has to do it does it for you TV is very clear and resolution is wonderful and the colors are very vibrant stays on task the brightness isn't too bright in the dark areas also the contrast works very very well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Streaming and so much more
on March 7, 2026
Posted by: NW Dan
from Portland Oregon
[This review was collected as part of a promotion.] the surprise for me was the in depth streaming connections. it can be overwhelming at times. the connections are quick and resolution is outstanding. many of the connections are to services or movies or apps that do require subscription so beware its not all free. the samsung plus connection is well catergorized and lots of choices.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good selections for all my streaming apps
on September 6, 2025
Posted by: METROSOXIDE
[This review was collected as part of a promotion.] We use it every day for streaming and gaming. It has good resolution for high quality games
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Black color is overexposed
on August 14, 2025
Posted by: Itamozhnikov
from New York
I’ve owned Samsung TVs for years, and they’ve always been my favorite. When I moved to a new apartment, I purchased the 75” QLED Q8F, confident it would be just as great. Unfortunately, the picture quality has been very disappointing—especially the black levels in dark scenes. The blacks look overexposed, and nothing I’ve tried has fixed it. I’ve adjusted picture modes, turned AI mode on and off, and even tried different movies, but the issue remains. I’m really frustrated and wish I could return this TV. I’ll probably switch to an OLED or try another brand instead. Very disappointing.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Specialist, August 14, 2025
Itamozhnikov,
We appreciate your input on the picture quality of Samsung’s Q8F TV. I see you have already explored some settings, but I wanted to offer the following adjustments in case they haven’t been tried yet:
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Features that can help with picture quality include:
• Adaptive Picture > AI Optimized: Automatically adjusts picture settings based on lighting and what you're watching.
• EyeComfort Mode: Reduces brightness and adds warmer tones based on time of day and room lighting.
• AI Customization Mode: Allows the TV to recognize content types (like sports or movies) and apply your preferred picture settings for each.
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
We appreciate your input on the picture quality of Samsung’s Q8F TV. I see you have already explored some settings, but I wanted to offer the following adjustments in case they haven’t been tried yet:
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
Features that can help with picture quality include:
• Adaptive Picture > AI Optimized: Automatically adjusts picture settings based on lighting and what you're watching.
• EyeComfort Mode: Reduces brightness and adds warmer tones based on time of day and room lighting.
• AI Customization Mode: Allows the TV to recognize content types (like sports or movies) and apply your preferred picture settings for each.
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US